Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(18,336 Reviews)
Rating breakdown 18,336 reviews
5 Stars
16,013
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
S26 1TB review
on September 28, 2026
Posted by: Wooski
[This review was collected as part of a promotion.] The Galaxy S26 Ultra 1TB is an incredible flagship phone. The premium design, massive storage, and smooth performance make it feel like a true top-tier device. The display is stunning, the camera captures amazing photos and videos, and everything runs fast whether I’m gaming, multitasking, or creating content.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cell phone is great—the perfect phone.
on September 28, 2026
Posted by: KaPeCe
[This review was collected as part of a promotion.] Excellent device—comfortable, fast, and resistant to bumps and drops. I am very, very happy with this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera and best batery life
on September 28, 2026
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I love that the batery last over 30 hours and i dont have to be scared if i forgot to charge my phone overnight. The camera speak for itself. I would always buy samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice camera
on September 28, 2026
Posted by: Eviesmom
[This review was collected as part of a promotion.] I chose the Samsung 26 ultra because most of my past phones have been in this series and I think overall this is a good product. This particular phone has been problematic, and makes me question if this model was my best choice, as something is always not working and I need to constantly restart my phone when some function isn't working properly or freezes up.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hi Eviesmom, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you with any additional frustrations, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great choice
on September 28, 2026
Posted by: Adrian
[This review was collected as part of a promotion.] "I chose this Samsung model and after a few weeks of use I can say that it was a very good choice. The device works quickly and smoothly, the screen is of great quality, and the battery is easy for me to use all day. I also like the design, appearance and number of useful features. The whole thing feels like a premium product and definitely met my expectations. I am happy to use it every day and would choose it again."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the my new galaxy
on September 28, 2026
Posted by: Frank23
[This review was collected as part of a promotion.] I love the features of my new Samsung. I chose the new Galaxy S26 Ultra in light blue, it seems spectacular to me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best no another phone brand .
on September 28, 2026
Posted by: Zelly86
[This review was collected as part of a promotion.] Good day y'all I choose samsung because it's a leading brand phone company others try but nowhere in the league very classy and spectacular design brand of phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy S26 Ultra
on September 28, 2026
Posted by: Thooper813
[This review was collected as part of a promotion.] I previously had a Samsung Galaxy A53. It was a great phone and served its purposes well, but it had reached the end of its lifespan. I had traded it in twice and decided it was time for a new one. The Galaxy S26 Ultra was perfect. I chose to go with this option because it was the latest, greatest model, it had more features, more functionality, and more storage space. I was originally at about 52% utilization on my old phone, and on my new phone I'm now at about 40%. That's including additional files that I've added since my upgrade. The AI features are exceptional. I am able to perform repetitive tasks quickly and efficiently without having to deal in the mechanic of what's going on. I maintain doc files spreadsheets, and other file formats using the apps I have. All in all, the upgrade has been very productive!
Value
5
Written by a customer while visiting Samsung US