Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,287 Reviews)
Rating breakdown 13,287 reviews
5 Stars
11,610
4 Stars
1,338
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Love the phone dont feel cheap never freeze
on June 29, 2026
Posted by: Joselito
[This review was collected as part of a promotion.] The camera on this phone its awesome the phone feel sturdy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dependable and efficient
on June 29, 2026
Posted by: MidnightRider
[This review was collected as part of a promotion.] I've been a long time Google Pixel user. While considering a new device I going the features and capabilities of the S26 ultra to be more inclined with what I wanted and needed in a phone. There was a bit of a learning curve to conquer that has resulted in a much better experience. I'm very satisfied with this device.
Galaxy AI is a nice bonus utility.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Performance and Battery are too notch
on June 29, 2026
Posted by: Gpawned
[This review was collected as part of a promotion.] I really love how smooth everything runs, I haven't even tried the Galaxy AI feature yet, but I look forward to it. The SPen features to write on my screen is really helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had!
on June 29, 2026
Posted by: Thooper813
[This review was collected as part of a promotion.] This phone is the fastest, most responsive, most reliable phone I have ever had. The storage is exceptional and I've actually already used up half of the space on it. The AI built into the product is exceptional I'm able to do things I had never thought I could do before, create tasks, generate images and documents, and a multitude of things. I now no longer use a personal computer, or a tablet, I use my phone for all of my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung phone
on June 29, 2026
Posted by: Sexyqueen
[This review was collected as part of a promotion.] My Samsung phone is the best phone I ever own and it better about holding charge and better pic and good high quality love it be
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's to touchy
on June 29, 2026
Posted by: 12151949ST
[This review was collected as part of a promotion.] The phone is to touchy to type texting and continuously changes screens. This is even though you take and add touch or anti touch control. It has caused be to send multiple orders to vendors required me to cancel subscriptions and orders.
Value
2
Response from Samsung USBy R&R Team, June 30, 2026
Hi there 12151949ST, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your device is not functioning as intended, and we would love to help you resolve this matter. We have provided a link to the Samsung Support Team to work with you directly through chat to review any and all options to resolve this experience. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: Keas1972
[This review was collected as part of a promotion.] Very intuitive use. Had S21 Ultra previously. Excellent camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S26 Ultra
on June 29, 2026
Posted by: Liljohn315
[This review was collected as part of a promotion.] The phone works great if they're features are honestly no different besides from a little bit more. Advanced AI features rather than that. This phone is completely the same as the. S twenty five ultra, which I had finish paying off in order to get this new one as an upgrade.Because I thought it would pair better with my Galaxy 8 ultra watch. I do believe that the camera is notably better between the 26 and the 25 ultra. Also, the 26 does have a few more AI features. But rather than that, the same features on the ask. 25 ultra are the same as the as 26 ultra. I was disappointed to not get the 1 TB memory. S26 ultra, they did not have it at the time when I got my phone. And I was not given the option to get the 1 TB, I am actually impressed that they have gone all the way to 1 TB, I will say that the battery life on this phone compared to my Samsung Galaxy. S25 ultra, the 26, which I have now loses battery power. Extremely quickly, I leave my house at seven o'clock in the morning for work.I get off at five p m.Get home about six from those times where the phone was fully charged in the morning.If I do not charge it while i'm at work.The phone will basically be around ten percent.By the time I get home, not sure why.I figured the battery life would have been better on this one, but I was wrong
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hello Liljohn315, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important your device is to you for a range of daily tasks, and wanting to feel confident in a new device. We have provided links to articles to help you maximize the battery life of your device to help you have the full usage throughout the day. We have also provided a link to the complete manual to help you with the new features like the Privacy Display and horizontal lock. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
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Written by a customer while visiting Samsung US