Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(11,421 Reviews)
Rating breakdown 11,421 reviews
5 Stars
10,018
4 Stars
1,134
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
72 out of
112)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
A solid upgrade from my S24 Ultra
on April 28, 2026
Posted by: 2wheels4ever
[This review was collected as part of a promotion.] I'm enjoying my Galaxy S26 Ultra. There's a lot to like in this phone.
The Privacy Display is a huge innovation, one of the stand-out features. I like the option to activate it for specific apps or all uses, as needed.
The Galaxy AI features are very useful. I primarily use the AI for call screening and filtering. Normally, I receive a lot of robocalls and telemarketing calls, but since the S26 Ultra upgrade, very few have slipped through.
The onboard AI is useful for finding apps and settings. As phones and OSes add more features, knowing where to adjust settings becomes more complex; the onboard AI helps by suggesting related settings.
I've focused on the Samsung ecosystem, with a Tab S10 Ultra tablet and Galaxy Buds3 Pro. On my S24 Ultra, integration with other Samsung devices was almost flawless, including Auto Hotspot and earbud handoff. Full disclosure: the S26 Ultra has more integration issues even within the ecosystem. I expect these will be fixed in future updates.
The S26 Ultra definitely benefits from a good case and camera protection covers. The camera housing protrudes from the phone body and you'll want to protect the lenses from contact with surfaces and objects.
Radio performance is solid on Wi-Fi, 4G LTE, and 5G NR. The NFC works well for tap-to-pay. Bluetooth performance is good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s26 ultra ultimate Ai
on April 29, 2026
Posted by: Gxprobass
[This review was collected as part of a promotion.] Galaxy Ai, gr8 feature, everything else is garbage. Great speed, great touch flow, no hangs, fast process and all real time feeling
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey Gxprobass, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are happy with the features of Galaxy AI, speed, and powerhouse processing of your device. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good review
on April 30, 2026
Posted by: Idk234t9w
[This review was collected as part of a promotion.] Galaxy Ai, The Samsung S26 Ultra feels premium from the moment you pick it up. The display is stunning, performance is effortlessly fast, and the cameras are excellent in almost every situation. It’s expensive, but it delivers a true flagship experience.
I’d describe the Samsung S26 Ultra as powerful, polished, and a little overkill in the best way. It handles everything smoothly, takes impressive photos, and feels like a phone built for people who want the absolute best.
The S26 Ultra is one of those phones that makes it hard to go back to anything else. The screen is beautiful, the battery is dependable, and the overall experience feels refined and fast, even if the price is hard to justify.
Samsung’s S26 Ultra is a serious upgrade for anyone who values camera quality, speed, and a big gorgeous display. It doesn’t feel cheap or flashy for the sake of it — it just feels complete.
I’d describe the Samsung S26 Ultra as powerful, polished, and a little overkill in the best way. It handles everything smoothly, takes impressive photos, and feels like a phone built for people who want the absolute best.
The S26 Ultra is one of those phones that makes it hard to go back to anything else. The screen is beautiful, the battery is dependable, and the overall experience feels refined and fast, even if the price is hard to justify.
Samsung’s S26 Ultra is a serious upgrade for anyone who values camera quality, speed, and a big gorgeous display. It doesn’t feel cheap or flashy for the sake of it — it just feels complete.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there Idk234t9w, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are finding this device to function and feel quality and premium during your usage, and that it has been such a value in your life every day. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great flagship phone!
on May 1, 2026
Posted by: Alexisburnin
[This review was collected as part of a promotion.] Using my Galaxy AI powered phone I have found a lot of love and passion again in arts and working with my AI to help me shop and keep working on my talents!
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hello Alexisburnin, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding so much joy in using Galaxy AI to express your creativity and creat some amazing art. We have provided a link to the complete manual to assist you with additional capabilties, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has some good tech
on May 1, 2026
Posted by: A1b2c3d4
[This review was collected as part of a promotion.] Galaxy AI is very captivating. It helps daily users with almost everything. The privacy display is helpful when you are out in public and do not want people to see what you are doing on your phone.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hello A1b2c3d4, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that this device is such an asset to your life every day, and that the Privacy Display is such a wonderful tool for using your device when you are out in public spaces. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra is Great
on May 4, 2026
Posted by: GtownG
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has completely changed how I manage my daily routine, from the job site to the couch. This device is a beast when it comes to gaming; I’ve been playing Black Ops 7 on it, and the custom Snapdragon 8 Elite Gen 5 handles the graphics effortlessly without the phone ever getting hot, thanks to that improved vapor chamber.
For work, the integration of Galaxy AI is a total lifesaver. I use the "Note Assist" feature constantly to summarize long industry reports and "Circle to Search" to identify technical parts in the field. The new Privacy Display is also a standout—it’s great knowing my screen is obscured from prying eyes when I'm reviewing sensitive documents in public.
When I finally clock out, the 6.9-inch AMOLED screen is incredible for streaming movies or watching sports. The colors are vivid, and it gets bright enough to use even in direct Colorado sunlight. Whether I'm using the S Pen to edit photos with the new Photo Assist or recording ultra-stable 4K video using Horizon Lock, this phone handles it all. If you want a device that excels at both productivity and entertainment, the S26 Ultra is the clear winner.
For work, the integration of Galaxy AI is a total lifesaver. I use the "Note Assist" feature constantly to summarize long industry reports and "Circle to Search" to identify technical parts in the field. The new Privacy Display is also a standout—it’s great knowing my screen is obscured from prying eyes when I'm reviewing sensitive documents in public.
When I finally clock out, the 6.9-inch AMOLED screen is incredible for streaming movies or watching sports. The colors are vivid, and it gets bright enough to use even in direct Colorado sunlight. Whether I'm using the S Pen to edit photos with the new Photo Assist or recording ultra-stable 4K video using Horizon Lock, this phone handles it all. If you want a device that excels at both productivity and entertainment, the S26 Ultra is the clear winner.
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hello GtownG, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving your new device for your gaming, productivity, and overall appearance and display quality. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth, Fast, and Refined
on May 9, 2026
Posted by: Feath4r
[This review was collected as part of a promotion.] I upgraded from the Samsung Galaxy S24 Ultra to the S26 Ultra, and the difference feels noticeable right away. The phone looks beautiful, feels lighter in hand, and overall more comfortable to use daily. Apps open faster, animations feel smoother, and the device feels much snappier and more responsive. I also noticed the battery charges quicker and lasts longer than my S24 Ultra, even though both have 5,000 mAh batteries. The privacy screen also makes me feel more comfortable using it in public.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on May 14, 2026
Posted by: LoveUltS26
[This review was collected as part of a promotion.] I love the size of the phone, and the zoom features of the pictures went from 30 for 100. I was able to zoom in to Jupiter really well. My next thing to learn about is the Galaxy AI features. I'm really excited about how to use it. So far I'm too stuck on looking at drama and playing games and traits beautiful sunset pictures. I love this phone!!!
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hey LoveUltS26, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so happy with the size, camera quality, and usage of your device for your gaming. We have provided a link to an article to help you with the features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US