Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,300 Reviews)
Rating breakdown 13,300 reviews
5 Stars
11,620
4 Stars
1,340
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
This is a great phone
on June 10, 2026
Posted by: Jessfine
[This review was collected as part of a promotion.] Galaxy AI is a great feature and I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
my phone screen broke almost instantly
on June 10, 2026
Posted by: anonanon
[This review was collected as part of a promotion.] My phone screen cracked almost immediately
I have never used galaxy Ai once and believe its over hyped
I have never used galaxy Ai once and believe its over hyped
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hey there Anonanon, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important your device is to you every day, and how frustrating it can be when your device is not operating as intended or expected. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur. We also have additional protectors for the display of your device to offer additional peace of mind during your usage. We have provided a link to the Samsung Support Team to assist you with any and all options to resolve this experience with your display. We have also provided a link to an article to help you discover the full capabilities of Galaxy AI and integrate them in to your usage if interested. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
slick phone with amazing AI compatability
on June 10, 2026
Posted by: GalaxyAIPro
[This review was collected as part of a promotion.] This phone is slick, super fast and very AI friendly. It's super easy to use Galaxy AI with my everyday routine. Battery life is great and dont have worry about charging half way through the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 10, 2026
Posted by: LoveBTS26Ultra
[This review was collected as part of a promotion.] Galaxy AI is so cool and unexpected. I use it to discover new things. The camera is amazing. My friends all want the phone because of how great the camera is. My next concert is BTS and I can't wait to take photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Team Android FOR-EV-ER
on June 10, 2026
Posted by: NessA86
[This review was collected as part of a promotion.] Galaxy AI photo editor is the best I can erase anything I dont want in the photo and it fills it with the background & you would never be able to tell. Plus the camera takes the best photos of the moon bc i love the moon. Privacy screen is great not having everyone all up in my business. I love it and call me a green dot all you want I'll take it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone and galaxy AI get an A+
on June 10, 2026
Posted by: Rooster
[This review was collected as part of a promotion.] All I can say is so far this is the best Samsung Galaxy phone I've owned and I have been a customer for many many years. What the Galaxy AI can do with photos and text and notes and translations is just top-notch. I have had my phone for a few months now and I still discover awesome new things everyday that it can do. It's a great phone I'm very pleased with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has many great features.
on June 10, 2026
Posted by: Coolcatcab
[This review was collected as part of a promotion.] I have had the Galaxy S26 Ultra for a year now and have loved it. One of my favorite features is the camera and all the settings that come with it. It almost feels like a professional camera and gives me a little too much confidence! I've only ever used Galaxy devices and I absolutely love their durability and longevity. It's nice to know I have a device I can depend on for a long time, especially in a world where our phones are an extension of us.
I started using Galaxy AI and all its updates recently. I love creating pictures of myself and my friends in different scenarios or mediums. It feels like becoming a new person across different universes!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phones camera is just amazing.
on June 10, 2026
Posted by: Lovesofandroids
[This review was collected as part of a promotion.] The Galaxy s26 ultra has the best features ever. The photo editor is just amazing. And the privacy screen features are perfect!
Value
5
Written by a customer while visiting Samsung US