Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(18,336 Reviews)
Rating breakdown 18,336 reviews
5 Stars
16,013
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
106
62%of customers recommend this product.
(
104 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
Great Phone!
on September 28, 2026
Posted by: IHeartTechnology
[This review was collected as part of a promotion.] I chose the S26 Ultra. It was the perfect choice for me. The screen is nice and big for gaming. It handles all my apps for work. It connects smoothly to my existing bluetooth devices. And the battery life is amazing!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving My Galaxy S26 Ultra
on September 28, 2026
Posted by: YoungLiteIce
[This review was collected as part of a promotion.] I was recently due for a new phone. I chose to go with the S26 Ultra, after years of sticking with the Stock Android flagships, after doing some extensive research, because of the processing power and the additional features offered. My phone doubles as my computer, and after using Android Desktop mode for a good while, the switch to DeX has been AMAZING! It actually feels like I am on a computer, as opposed to a glitchy tablet with a keyboard and mouse.
In addition, while I know Pixels are known for their photography capabilities, I have found that the raw photographs on my S26 Ultra look like photos taken by an actual camera with decent specs. It doesn't look artificially detailed, and the ability to unlock Higher MP photo resolution, I can finally take the beautiful photographs, that my cats deserve! (Cat Tax included, taken on my new S26 Ultra)
So, after seeing that the newest Stock Android flagship relies almost entirely on AI, to make up for the Memory shortage, I am extremely happy with the switch, and would happily recommend a Galaxy S series to anybody I know.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 28, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose this phone for all it's great abilities to do any and everything i want to do. Amazing for work stuff needed to be done. Best investment in a very long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay phone
on September 28, 2026
Posted by: Dragonlover
[This review was collected as part of a promotion.] I chose to write this review. Battery doesn't last a long time. For me maybe around 5 to 6 hours. The phone gets extremely hot. Starting to freeze up after last update.
I use the phone for gaming, work, and streaming. It's an okay phone if you don't do alot on it.
I use the phone for gaming, work, and streaming. It's an okay phone if you don't do alot on it.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hey there Dragonlover, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We understand how distressing it can be when your device is not meeting your expectations. We have provided links to resources to help you maximize the battery life of your device, and troubleshoot the temperature at your convenience. We have also provided a link to an article to help you with the freezing you mention experiencing. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 28, 2026
Posted by: Randomized225
[This review was collected as part of a promotion.] Honestly been with samsung for quite awhile and it's been amazing.
They always do stuff perfectly and those cameras, they are such high quality it makes picture taking such an beautiful time.
Amazing products would recommend to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good upgrade could have been better
on September 28, 2026
Posted by: Tman875
[This review was collected as part of a promotion.] I went from a 25 ultra to the 26 ultra. I chose this as a good chance to upgrade cheaply and to keep up with new tech. The 26 camera is marginally better however the raised bezel around the camera doesn't add any benefit and makes it so my magsafe stuff from my previous phone doesnt work nearly as easy which was very frustrating since I had just bought an external magsafe battery that now won't work with the bezel. Otherwise the phone is perfect overall for my needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone. Fast and dynamic.
on September 28, 2026
Posted by: Whizzkidhero
[This review was collected as part of a promotion.] I chose the s26 ultra because I wanted tge fastest most superior phone on the planet. It runs fast and smooth and the battery life is fantastic!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Power house of a device
on September 28, 2026
Posted by: Jcrit64
[This review was collected as part of a promotion.] I chose the s26 ultra because, it wasn't just a recycled or repeat of the prior S models, it was huge upgrade. The flexibility was not sacrificed to make it more powerful, it's the very reason for the upgrade. This might be the first S model to actually not need am upgrade in 3 years like most of them. My only issue with this phone is the stylus, it makes no sense to have this type of power house phone with a dead stylus. Please make an upgrade that can be used on the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US