Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,314 Reviews)
Rating breakdown 13,314 reviews
5 Stars
11,632
4 Stars
1,342
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great features
on March 11, 2026
Posted by: Maritzaloves
[This review was collected as part of a promotion.] Phone has great features, loving the camera quality and how fast the phone is. Also all the AI features make it easier to navigate life. Loving it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can't find one bad feature on this device!
on March 11, 2026
Posted by: Danno26
[This review was collected as part of a promotion.] I get the new Galaxy phone year after year and it never disappoints. The Galaxy AI is unbelievable. It helps me in soo many ways. I got the S26 Ultra for my wife and I. I have convinced friends/family/coworkers to switch to Samsung so many times just by using my phone in front of them. They are amazed and see why people keep switching. Never stop being amazing at Samung guys, your never disappoint. Oh, I'm also waiting for the Earbuds 4 Pro to come in the mail tomorrow!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Newest Galaxy
on March 11, 2026
Posted by: TronforSamsung
[This review was collected as part of a promotion.] There is a noticeable difference in the weight of the phone and not in a cheap way, in a great way.
The new features of the phone give me the ability to be in sync no matter what samsung device I am using. The Galaxy AI features have already saved me a ton of time on things that typically annoy me.
I am so happy I made this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new 26 Ultra!
on March 11, 2026
Posted by: Cort14
[This review was collected as part of a promotion.] I love my new s26 ultra. I looks good and the new Galaxy AI features are convenient and easy to use. I'm very happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phones just keep getting better
on March 11, 2026
Posted by: Jtrummp
[This review was collected as part of a promotion.] I am one of the 1st to get the S26 Ultra and I am totally impressed with the upgrades, especially the Galaxy AI. I use my phone for work and the Galaxy AI features allow me to be more productive. I use the notes feature extensively. This version seems to move faster and smoother than previous models, plus it seems more intuitive. I can't wait to experience all of the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features. Love this new phone
on March 11, 2026
Posted by: Luvbug
[This review was collected as part of a promotion.] I love my new samsung s26. It's very light and easy to use. I love the AI feature with my photos, I can erase and add pictures on my photo using AI. I excited to learn of other features and just play with my phone. Yay. Thank you Samsung ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow Sluggish Half Rate Performance
on March 11, 2026
Posted by: QBANTECH
[This review was collected as part of a promotion.] Galaxy S26 Ultra feels slow and sluggish at half speed out of the box, with UI lag and throttling hurting day‑to‑day performance, even though the chip itself is powerful on paper.
Value
3
Response from Samsung USBy R&R Team, March 12, 2026
Hello there QBANTECH, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how important the full processing power of your device is to you, and we would love nothing more than to help you troubleshoot and resolve this experience. We have provided a link to an article to help you with the refresh rate of your device. We have also shared a link to the Samsung Support Team to assist you if this experience continues, or you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on March 11, 2026
Posted by: RyzezMan
[This review was collected as part of a promotion.] You'll see many reviews on YouTube or maybe other places, but they are not regular users. They're out to be critical at all cost just to get clicks. I love this phone. It's fast. I'm moving up from a Galaxy s23 ultra. And after the software glitches after upgrading, this was a welcome change. The phone is beautiful. It's comfortable in the hand. I love the Galaxy AI features that is integrated into the phone. Many very useful things. I'm very happy with this purchase.
Value
4
Written by a customer while visiting Samsung US