Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(6,726 Reviews)
Rating breakdown 6,726 reviews
5 Stars
5,901
4 Stars
656
3 Stars
101
2 Stars
26
1 Star
42
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3
Access to new features tutorials
on March 29, 2026
Posted by: MomOfNutts
[This review was collected as part of a promotion.] I upgraded from the S24 Ultra to the S26 Ultra. So far, I am loving all the new features that I have been able to explore. I know there are so many other new features, but trying to figure out what they all are and how to access them isn't easy. If I were to make any recommendation to a new model, i would highly suggest a section, either in settings or in tips, that show how to access and use any and all of the new features that come with a new device. Kind of like the way Galaxy AI is set up. I love that I can go into my settings and boom! Tap on it and you have a full list of all the different functions, how to access and use it. Im still learning all the ways I can use Galaxy AI on my new phone but from what I've experienced so far, it's incredible to say the least! I've only ever used my phones for personal use so I can't speak on behalf of those who would use it strictly for business, but I'd say this phone would be great for any type of use!
PS. PLEASE 🙏🏻 put the Galaxy buds settings back in the wearable app! It just makes more sense to have all your wearable settings in one place.
Value
3
Response from Samsung USBy R&R Team, March 30, 2026
Hi there MomOfNutts, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying the usage of your new device, and excited about exploring all of the amazing capabilities available on your device. We have provided a link to the complete manual for your device to aid you in your exploration and alignment of the settings. We also have some great tutorial videos available online to help you with different features. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, missing the S-pen bluetooth.
on March 30, 2026
Posted by: LoveUltra
[This review was collected as part of a promotion.] I use my phone mainly for work, so battery life is a must have for me and the new S26 ultra does deliver.
The camera is great and there is no words to describe the performance of these phone.
I do miss the bluetooth connection on the Spen, coming from my previous S23 Ultra experience
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great for steam games
on March 31, 2026
Posted by: epanduro9
[This review was collected as part of a promotion.] I love to play my pc games library on the go and the S26 ultra has been amazing for that. When I need to optimize something in the game I ask GalaxyAi for the best settings. No need for me to get lost in the piles upon piles of forums online! Been playing the full ultrakill game on my S26 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hi, for me personally, this is the best phone I've
on March 31, 2026
Posted by: Thebest002
[This review was collected as part of a promotion.] Galaxy AI is the best thing Samsung has added to its phones; they're the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good.....
on March 31, 2026
Posted by: IndigoEyes
[This review was collected as part of a promotion.] I had my s22 Ultra for over 4 yrs and I was getting a screen burn in for certain icons, but other than that, it's still an amazing phone. I just wanted to see what all the hype was about. So far, so good. It took forever to transfer the data because there's no advice that the cables provide and faster transfer. I had to restart the smart switch app 3 times. I just inboxes this sucker today, so I'm still in the discovery process.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is AWESOME
on March 31, 2026
Posted by: Ckingstl
[This review was collected as part of a promotion.] With the Galaxy AI this makes the phone even more awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has many useful features and is easy to use.
on April 1, 2026
Posted by: omcgettigan
[This review was collected as part of a promotion.] Since Galaxy AI is built into the phone itself, I don't have to install another AI app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Ultra S26
on April 3, 2026
Posted by: Neto85
[This review was collected as part of a promotion.] Love the new features on this phone worth the wait. The privacy mode feature something i wasn't expecting pleasant surprise.
Value
5
Written by a customer while visiting Samsung US