Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,361 Reviews)
Rating breakdown 13,361 reviews
5 Stars
11,668
4 Stars
1,348
3 Stars
206
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
This phone is incredible.
on March 13, 2026
Posted by: Starboy
[This review was collected as part of a promotion.] The Galaxy AI features on this phone are superb. Take your normal photos and edit them or enhance them with AI for works of art.
My favorite feature is the built in privacy screen. I was skeptical upon hearing but after trying it, it is exactly as described.
The phone overall is super fast with its updated processing. It also makes multi tasking a breeze. I am already recommending my friends jump and make the upgrade to the s26 ultra.
Value
5
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Starboy, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the features of your device, that you are finding Galaxy AI so helpful for many daily tasks, and that the privacy screen is operating as expected, and a feature you are happy to use every day. We have shared a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product boasts impressive features.
on March 13, 2026
Posted by: Ambulancedriver806
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra represents a refined shift in the series, trading sharp corners for a more ergonomic, rounded design and a thinner 7.9mm chassis. Its standout innovation is the 6.9-inch Privacy Display, which allows you to narrow viewing angles to keep your screen hidden from prying eyes in public. Powered by the Snapdragon 8 Elite Gen 5, it offers a significant boost in AI processing and a wider f/1.4 aperture on its 200MP main camera for superior low-light photography. While it finally bumps charging speeds to 60W, it remains an iterative but highly polished upgrade aimed at power users who prioritize privacy and top-tier mobile performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the upgrade, should have waited.
on March 13, 2026
Posted by: Hajro
from Davenport, IA
I upgraded from S23 Ultra. I wish I waited. The battery life on the 26 Ultra is same. I'm still charging my phone 3 times a day. Performance wise, I didn't notice any change, it's still overheating from back. Even as I'm writing this review the phone is getting hot. Camera and display are good. Durability so far is good. Overall I should have waited.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, March 13, 2026
Hello Hajro, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how distressing it can be when your device is not operating as intended or expected. We have provided links to articles to help you troubleshoot the temperature and maximize the battery life of your device. We have also provided a link to the complete manual and Samsung Support Team to help you discover the full capabilities of your device, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra
on March 13, 2026
Posted by: Loverboy
[This review was collected as part of a promotion.] S26 Ultra is a marvel in itself. A powerful device capable of handling multiple tasks, with many AI capabilities included in this latest innovation with a pen 🖊 for the individual to innovate. An upgrade from the S25 Ultra is beautiful device which I recommend. I opted for 512GB because I take a lot of pictures and record videos too. Nightography is a beauty as it brings so much clearer pictures irrespective of the lighting at night. I will gladly buy another one for my wife during the next promotion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The New galaxy 26 Ultra
on March 13, 2026
Posted by: HubbaBubba
[This review was collected as part of a promotion.] This phone lives up to all the hype. It very fast. It fits great in my hands. The screen is unique with brightness in colors. I upgraded from the 23 ultra and it was very easy to get my personal information moved over.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Shipping was fast and seamless ordering process
on March 13, 2026
Posted by: Statiq15
[This review was collected as part of a promotion.] Start up was super fast and setup was easy and effortless. Transfering of data was also a big plus. I am loving the privacy option as wells as other features. Only issue is that Samsung Messages is not compatible thats a bummer but other wise everything is excellent. Camera quality it phenomenal! Keep it up samsung! Galaxy AI makes task easier whether it's setting an alarm or editing a file for work, super consumer friendly and effective. Love my samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from the S23 Ultra
on March 13, 2026
Posted by: KBert69
[This review was collected as part of a promotion.] Great phone, I use it primarily for work but do play some games as well as guitar/music apps. Do use the Galaxy AI for making calls and keeping up with texts and emails while on the road as well as interpreting and inquiries, still learning all the conveniences and uses. Also love the privacy feature and it's ability to be app specific. It is also lighter and thinner than the S23. The overall functionality of the phone seems to be faster and smoother. Looking forward to using the camera/video to check out the improvements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gracias Samsung
on March 13, 2026
Posted by: Henvzla
[This review was collected as part of a promotion.] New technology and AI advances I can accomplish my daily tasks and the excellent camera and functions makes my life more fun and you save my best moments
Value
5
Written by a customer while visiting Samsung US