Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(6,726 Reviews)
Rating breakdown 6,726 reviews
5 Stars
5,901
4 Stars
656
3 Stars
101
2 Stars
26
1 Star
42
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3
More new features, new learning curve?
on March 26, 2026
Posted by: jauto123
[This review was collected as part of a promotion.] Like the newer features and improved version over the older S22 Ultra, like the camera, privacy screen, the higher screen resolution, faster processor and more.
But I'm having difficulty and frustrating experiences with repeated security login requests for locked screens, private folders and different Applications. Most of my passwords are in locked files and my biometrics logins were working fine to access them on the old phone but switching to new phone required me to re-login into evey app and security screen. I couldn't access passwords in locked folders because I had to verify it's me who made changes and the request wasn't clear if it's my Samsung account or phone password or folder password? And not being able to open my notes Applications has me locked out and frustrated. Please fix this redundant sign in feature.
But I'm having difficulty and frustrating experiences with repeated security login requests for locked screens, private folders and different Applications. Most of my passwords are in locked files and my biometrics logins were working fine to access them on the old phone but switching to new phone required me to re-login into evey app and security screen. I couldn't access passwords in locked folders because I had to verify it's me who made changes and the request wasn't clear if it's my Samsung account or phone password or folder password? And not being able to open my notes Applications has me locked out and frustrated. Please fix this redundant sign in feature.
Value
3
Response from Samsung USBy R&R Team, March 26, 2026
Hello Jauto123, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to have an uninterrupted usage of your device every day, and not wanting to have to constantly enter passwords when you feel it shouldn't be required. We have provided a link to the Samsung Support Team to help you narrow down the root cause of this experience with your device, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I'd like to tell you what you can do better
on March 26, 2026
Posted by: BigBen
[This review was collected as part of a promotion.] I upgraded from the s25 ultra to the s26 ultra. What I did not like and I think you can do better is making the transfer from the first phone to the new phone easier so we don't have the problem with the passwords, this is the only reason I don't like upgrade and because of that pain of having to put passwords and usernames and again. I got and upgrade for my wife's phone also and her biggest complaint was the transferring of information from the first phone to the second phone big waste of time because you can do it so that it is more fluid
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another great phone
on March 27, 2026
Posted by: Maggie
[This review was collected as part of a promotion.] The S26 is the next step in using Galaxy AI with the specialized processor for speedily handling the task. I enjoy the quick response and ease of transitioning to a new device that Samsung has put a lot of thought into.
Not only is the hardware top shelf but the software helps common users like myself get the most from their device. AI is a disruptive technology that has enormous potential.
Not only is the hardware top shelf but the software helps common users like myself get the most from their device. AI is a disruptive technology that has enormous potential.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone I've ever owned!
on March 27, 2026
Posted by: Gabriel1985
[This review was collected as part of a promotion.] I just upgraded from the s23 Ultra which was an amazing phone. The transfer of my data was super easy and fast. I'm a heavy social media/youtube scroller and the screen looks crisp and beautiful. The privacy screen is a game changer, I can sit and scroll in the break room at work and not have worries about something inappropriate popping up on Instagram or while looking at my banking/bill apps. The camera takes great photos and the auto focus is super fast. And with the new Galaxy AI, you can do quick edits to your photos to make sure they turn out how you want every time. I am so glad I decided to upgrade and have no regrets. If you're looking for a phone with amazing screen definition, a fast processor, and the best privacy features, grab the S26 ultra. You won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfection perspective!
on March 27, 2026
Posted by: Chuke36
[This review was collected as part of a promotion.] Everything is perspective right? Your perspective is from how it operates, chosen for you, once you start running the S26 Ultra. Not exactly lol, this phone is crispy, fast, clear. You will sooner or later hunt for design flaws you don't like, because there not easy to come by. This phone is sleek and speaking for myself, a perfect fit in my hand. One handed operation is not aggrevating like my old S24+, but we're not naming devices here... unless your explaining the cons compared to the S26 Ultra. Don't be knocking my stylus. It has a button! You don't need to hear anymore. 😶 I have not tried the Galaxy AI but then again it wouldn't matter bc you don't need me potentially giving you vertigo..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the ultra's
on March 28, 2026
Posted by: F1aming08
[This review was collected as part of a promotion.] The camera really is great compared to the iphones in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ultra EVER
on March 28, 2026
Posted by: Earnie
[This review was collected as part of a promotion.] The Samsung 26 Ultra is by far the BEST. I buy a new Ultra every year when they are released. The camera and clarity is phenomenal! You really can zoom in across the street and your photo looks as is it was a few feet away. Galaxy AI simplifies my daily life tasks and makes life easier with photo assist. The S26 has a feature called Nudge that can suggest photos ans actions based on your conversations. I just learned that it identifies PDF documents for quick PDF saving. I could go on and on. This phone is simply state of the art in technology for a mobile device. Get you one and find out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra sets the standard for smartphones
on March 29, 2026
Posted by: Alvernaz
[This review was collected as part of a promotion.] This is the best smartphone I've ever had. And I've had smartphones since before they were really too smart. One word sums it all up: CONVERGENCE ... in that it brings everything you need together in one very easy to use (and "learn the ropes") device. This smartphone does it all. And tie it to a smart watch (it doesn't need to be a Samsung watch), and you can monitor your health right on your smartphone with details also on the watch. I can't imagine life without this Samsung Galaxy S26 Ultra. And, hey, I monitor how much (or little) I use it, too ... with my daily time averaging less than 40 minutes. Oh, and Galaxy AI built into this smartphone, YOU WANT IT. I now have my phone calls monitored by Galaxy AI so spam calls can't get through to me. Also, since I can see, in real time, the text of the Galaxy AI conversation with whomsoever is calling, I can "jump in" and take the call if I want to. Or let it go to voicemail. And it doesn't stop there with Galaxy AI ... for writing notes or doing lots of other stuff, Galaxy AI is right there all the time assisting me. Not in an intrusive way, but always, always, ALWAYS helpful to the point that it feels like I have an assistant working with me to help me in any way it can. Oh, and one more thing, the panoramic feature for photos really lets you get the scope and depth of pictures you just can't capture with just a regular photo. And, like everything else with this smartphone (and the Galaxy AI built in) it is intuitive to use.
Value
5
Written by a customer while visiting Samsung US