Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(11,009 Reviews)
Open Ratings Snapshot
Rating breakdown 11,009 reviews
5 Stars
9,655
4 Stars
1,088
3 Stars
164
2 Stars
39
1 Star
63
64%of customers recommend this product. 
(
71 out of 111
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
Premium Performance That Helps Me Every Day
on May 25, 2026
Posted by: Miguel
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra every day for both work and personal use, and it has become an important part of my routine. One of the biggest reasons is Galaxy AI. The AI features are actually useful and help me stay productive throughout the day. I use my phone constantly for emails, messages, scheduling, navigation, notes, and multitasking, and the AI tools help simplify many of those tasks.
The performance has been excellent. Apps run smoothly, multitasking feels fast, and the battery easily lasts through long days of heavy use. The large display makes reading documents, watching videos, and managing work tasks much easier and more comfortable.
Galaxy AI features like writing assistance, voice transcription, smart search, and photo editing save time and make daily tasks more convenient. I also appreciate how Samsung designed the software to feel smooth and practical instead of overly complicated. The phone adapts well to my daily workflow and helps me stay organized.
The camera quality is another standout feature. Photos are detailed and clear, and the zoom capabilities are impressive. I use the camera often for work-related tasks, quick document scans, and everyday pictures, and the results consistently look great.
Overall, the Galaxy S26 Ultra feels premium, reliable, and powerful. Samsung did a great job combining strong hardware with useful AI features that genuinely improve everyday life and productivity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra!
on May 25, 2026
Posted by: TheBigDaddy
[This review was collected as part of a promotion.] Wife's new phone with galaxy AI helps everyday tasks by reducing time hunt for apps, adding reminders, sending messages & emails. Just an all around tremendously beneficial product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is perfect for every day use.
on May 25, 2026
Posted by: TroyZorro
[This review was collected as part of a promotion.] I am amazed by the amount of features and technology that is packed in such marble of technology. AI, camera, video, document handling, sound, music, gaming, social life, this phone does it all, years ahead of the competition.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much needed upgrade
on May 25, 2026
Posted by: ultralover
[This review was collected as part of a promotion.] After many upgrades, decided to go with the ultra.
I have not been disapointed. Love the amazing camera and the quality photos I can take.
AI features are amazing and offer so much to the phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Too Fragile
on May 25, 2026
Posted by: ImtiredofSamsung
[This review was collected as part of a promotion.] Extremely fragile and too expensive. Buy a chinese phone instead
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It has a very very small scrape in the screen
on May 25, 2026
Posted by: TheCrispestToasyestSamung
[This review was collected as part of a promotion.] It has galaxy AI? Everything works but it uses atnt for service
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good!
on May 25, 2026
Posted by: KFC4LIFE
[This review was collected as part of a promotion.] I've had this phone for a couple of weeks and so far so good. Still figuring out some of the nuances of the phone but overall I'm happy with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features and very easy to navigate.
on May 25, 2026
Posted by: Svmusic
[This review was collected as part of a promotion.] I use my phone a lot for work. And the Galaxy AI feature it is amazing
Helps show much when I need to look up something or give a description of something bixby
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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