Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(11,027 Reviews)
Rating breakdown 11,027 reviews
5 Stars
9,669
4 Stars
1,091
3 Stars
165
2 Stars
39
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Galaxy S26 Ultra Exceeds Expectations
on May 21, 2026
Posted by: Edgare18
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has exceeded my expectations in every way. The display is incredibly sharp and smooth, making everything from streaming movies to browsing feel premium. I use this phone daily for work, communication, and entertainment, and it handles everything effortlessly without slowing down.
One of my favorite features is Galaxy AI. It truly makes a difference in my daily routine, helping with writing, organizing, and even improving photos. It saves time and makes tasks feel more efficient and intuitive.
The camera system is outstanding. Photos and videos come out clear, detailed, and vibrant in almost any lighting condition. Whether I am capturing family moments or quick shots on the go, the results are consistently impressive.
Battery life easily lasts through a full day of heavy use, including streaming, multitasking, and gaming. Charging is fast and reliable, which is essential for a busy schedule.
Overall, the Galaxy S26 Ultra is a powerful and reliable device that fits perfectly into both work and personal life. It combines performance, innovation, and ease of use in a way that truly stands out.
One of my favorite features is Galaxy AI. It truly makes a difference in my daily routine, helping with writing, organizing, and even improving photos. It saves time and makes tasks feel more efficient and intuitive.
The camera system is outstanding. Photos and videos come out clear, detailed, and vibrant in almost any lighting condition. Whether I am capturing family moments or quick shots on the go, the results are consistently impressive.
Battery life easily lasts through a full day of heavy use, including streaming, multitasking, and gaming. Charging is fast and reliable, which is essential for a busy schedule.
Overall, the Galaxy S26 Ultra is a powerful and reliable device that fits perfectly into both work and personal life. It combines performance, innovation, and ease of use in a way that truly stands out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 21, 2026
Posted by: thnksfrthmmrs
[This review was collected as part of a promotion.] Recently upgraded from Galaxy S23 Ultra and it was such a smooth transition. Smart Switch made it seem like I was on the same device, just with faster processing and a longer battery! Galaxy AI can be a useful tool.
The only downside to the S26 Ultra so far is the rounded corners. On my S23, it had square corners. Where the S-Pen fits on the S23, the base of the pen was flat and flush along the base of the phone. I never had to worry about the direction the pen was going in. With the S26, however, the corners are rounded so the S-Pen's base is also rounded. As such, the pen only fits in going a specific direction and I have to make sure I'm doing it the right way. I much preferred the S23 S-Pen positioning.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
GREAT Phone Battery life and little low
on May 21, 2026
Posted by: Itsworking
[This review was collected as part of a promotion.] Galaxy AI features are phenomenal. It's very fast though sometimes it's call spam blocking feature blocks numbers you don't want blocked. Nice feel in the hand
Value
3
Response from Samsung USBy R&R Team, May 22, 2026
Hey there, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the usage of Galaxy AI, and the processing speed of your device. We have provided a link to the Samsung Support Team to assist you with the instance you mention with the call screening not operating as intended, or if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great phone
on May 21, 2026
Posted by: Gregosor
[This review was collected as part of a promotion.] It awesome the AI is very handy The Samsung Galaxy S26 Ultra is one of the best Android flagships of 2026. It delivers a premium experience with excellent performance, cameras, battery life, and Galaxy AI features.
It would be even better if Samsung added an IR blaster, like the one on the older Galaxy Note Edge. This would let you use the phone as a universal remote for TVs, air conditioners, and other devices — a simple but handy feature that's still useful today.
Overall, the S26 Ultra is outstanding, and bringing back the IR blaster would make it nearly perfect.
It would be even better if Samsung added an IR blaster, like the one on the older Galaxy Note Edge. This would let you use the phone as a universal remote for TVs, air conditioners, and other devices — a simple but handy feature that's still useful today.
Overall, the S26 Ultra is outstanding, and bringing back the IR blaster would make it nearly perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This wonderful easy and best of Any
on May 21, 2026
Posted by: Dutch3260
[This review was collected as part of a promotion.] The special everyday build in features are by far the upmost best ever. Call blocks, answering calls with a text you preset to alow you to answer unwanted call s. Wow but most.of all I have.had the pleasure in the AI, never used it before now and it has me creating graphics I didn't know was imaginable. If you see the photo in this review it is a Flying Dutchman ship complete with ghostly figures on deck with a wind raging ocean background. Torn sails with many details with colors to match the rainly chilling cold weathered night. This is an icon of my heart felt background as imof Dutch descent and this full my being and the AI has set me on fire with it filling creations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and the camera is great
on May 21, 2026
Posted by: Monroe43
[This review was collected as part of a promotion.] I was skeptical of the new AI features but quickly grew to love them. I like the option to turn a privacy screen on or off and have used it much more than I expected too. I mainly use the phone for personal but also use it for business as well. I would hands down purchase the phone again and again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone! But some compromises!
on May 21, 2026
Posted by: YungMochi
[This review was collected as part of a promotion.] The phone has great battery life and feels good in the hand! Coming from the SSD Ultra it's a pretty decent upgrade. Honestly not really noticing much of a change in camera quality but I haven't had many opportunities to use the cameras yet. Galaxy AI got a lot of updates, but I feel like it really doesn't change much about my daily routine. As a student who also has clinic twice a week the battery lasts forever! I get more than 24 hrs off the charger WITH 6+ hours of screen on time. The privacy display is a little gimmicky but is nice to hide your passwords and notifications from nosy people. I wouldn't say it's worth buying the phone for. My biggest gripes are the bigger camera bump and the side buttons. The phone wobbles so much even with a case and the buttons are a little too easy to press. I accidentally lock the screen all the time because the actuation force on the buttons are a little light. All in all, I'm really happy with the phone and the battery life and feel in the hand are improvements that I feel daily.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on May 21, 2026
Posted by: LoveMeSomeMe
[This review was collected as part of a promotion.] I love my Samsung. I use it to study, capture memories, and scroll my socials. I love how Galaxy AI can make any photo perfect so that those major moments in my life are just right.
Value
5
Written by a customer while visiting Samsung US