Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(11,031 Reviews)
Open Ratings Snapshot
Rating breakdown 11,031 reviews
5 Stars
9,673
4 Stars
1,091
3 Stars
165
2 Stars
39
1 Star
63
64%of customers recommend this product. 
(
71 out of 111
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
Excelent phone
on May 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Simplifica y facilita el uso la tecnologia avanza dia a dia mas
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent phone
on May 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Simplifica y facilita el uso la tecnologia avanza dia a dia mas
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the hype
on May 21, 2026
Posted by: SchoolBusDriver22
[This review was collected as part of a promotion.] The phone itself is generally the same as the last few. It have AI though is different. Not having to go online to a website to do certain things utilizing AI is also nice. I originally didn't think I would care for the phone because its smaller than the last few I have had, started with the Note and absolutely loved it. Was super sad when they stopped making them. But it's honestly not to bad. It fits in more places now comfortably and that is a huge plus. I have only had it for a few weeks so im still learning all the new bells and whistles but for the most part I am pleased.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, pretty good screen
on May 21, 2026
Posted by: Trentdavent
[This review was collected as part of a promotion.] I like the overall power of the device and its Galaxy AI features, as a always do as a frequent enjoyer of Samsung ultra phones. However, I notice this year with the swap to the new display type the smaller elements seem slightly more fuzzy. I do feel like the internet is exaggerating how bad it is, as the screen still looks fine, but just a note.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super awesome cell
on May 21, 2026
Posted by: PeruDaKing1
[This review was collected as part of a promotion.] Galaxy AI is super awesome. Love everything about it. And the s26 ultra super awesome cell. Got great features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No issues I love how intuitive it is along with AI
on May 21, 2026
Posted by: Drewski31090
[This review was collected as part of a promotion.] Bicby and AI features bring a whole new experience to having a cell phone, I'm excited to do more with my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A real upgrade with useful AI features
on May 21, 2026
Posted by: chandler
[This review was collected as part of a promotion.] I upgraded from the S23+ to the S26 Ultra, and this actually feels like a meaningful upgrade, not just a routine yearly refresh.
The display is the first thing I noticed. It’s bigger, sharper, and much more comfortable for long use. I spend a lot of time on my phone for both work and daily use, and the screen really makes a difference.
Performance is fast and smooth. Everything runs effortlessly, and multitasking has been very reliable so far.
Battery life easily gets me through a full day, which is important for me since I’m often on the go.
The camera is solid as expected — sharp images, good colors, and consistent results in different lighting.
One thing I didn’t expect to use as much is the AI features. Some of them actually feel practical, not just gimmicks. Things like photo editing, suggestions, and smart assistance help save time in everyday use. It’s not something you rely on constantly, but when you use it, it’s genuinely helpful.
If I had to mention one downside, the overall design hasn’t changed much from previous Ultra models. But since the design was already strong, it’s not a deal breaker.
Overall, this feels like a polished upgrade with real improvements in display, performance, and now AI features that are actually useful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loaded with all new features
on May 21, 2026
Posted by: Bwulforst
[This review was collected as part of a promotion.] The new features offered by Galaxy AI on the Galaxy S 26 Ultra are a game changer for me as a small business owner. From the generative photo features to the new ai document scanner it makes it so easy to edit on the fly and scan receipts and documents instantly digitizing them. My favorite so far is the Smart Ai assistant that helps by screening calls when they come in and using the smart ai features to help cut down on telemarketers and spam. I'm coming from a s22 ultra and the sheer quantity of spam calls I no longer receive have easily been cut down from twenty to MAYBE 2 a day. So now I'm no longer wasting time answering scam and spam and now getting to clients that help us grow. The time spent dealing with spam can now be allocated to legitimate work and progress. The cameras are great they are clear and the motion smoothing for video is great, taking photos and videos especially with the new horizon lock feature make content creation super easy now. It's been about a month with the phone and I'm still learning about new features everyday. If your coming from an older Samsung Galaxy S Series this might be the time to upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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