Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,389 Reviews)
Rating breakdown 13,389 reviews
5 Stars
11,692
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3
It's nice overall.
on March 16, 2026
Posted by: Jessieboo
[This review was collected as part of a promotion.] It's still new so I haven't explored all the features. I like how to you can transfer everything by device instead of calling the service provider. The transfer was smooth also.
Value
3
Response from Samsung USBy R&R Team, March 17, 2026
Hi there Jessieboo, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are overall pleased with the inital usage and capabilities of your new device. We know it can take time to fully explore the enhanced capabilities and new features available on your device, and align the settings to your preferences. We have provided a link to the complete manual as a companion to your exploration. We have also shared a link to the Samsung Support Team for your convenience if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is undoubtedly the best phone right now
on March 16, 2026
Posted by: Will306Finest
[This review was collected as part of a promotion.] This galaxy has surpassed my expectations! From the 200mp camera to the privacy screen feature, it is the worth every penny! I commute daily to work, so watching movies on this amazing screen is a smooth experience. The galaxy AI features combined with the s-pen makes daily tasks a breeze! I can not express how much I love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design with impressively advanced features
on March 16, 2026
Posted by: Here4sips
[This review was collected as part of a promotion.] Love the speed for videos and streaming. The suggestive AI content and tips of how to get the best use are awesome! I am cutting time in half with both spreadsheets and content creating! Both sides of the spectrum seem so adaptive to the individual using the program and device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This New Phone
on March 16, 2026
Posted by: TheSpill
[This review was collected as part of a promotion.] Smooth and fast. Love the One UI 8.5 improvements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
After Samsung s22, 26 is improved in more features
on March 16, 2026
Posted by: Timsamsity
[This review was collected as part of a promotion.] AI in Galaxy is getting better and better every year!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a great upgrade!
on March 16, 2026
Posted by: Jlowe3
[This review was collected as part of a promotion.] I've been a long time Samsung fan starting with the Note 9. I recently upgraded to the S26 Ultra from my S22 Ultra. It's a very nice upgrade with the privacy display. I do wish the battery and cameras would have changed between the phones, but I'm very happy with the photos and videos it produces. Samsung always makes great screens and this one is no exception. Great phone overall and uses android well! I've been trying out Galaxy AI features on it and those are working well also. I've had fun reimagining photos with different themes or even using the editors to clean photos up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Experience Ever
on March 16, 2026
Posted by: Sunshine1
[This review was collected as part of a promotion.] My Samsung S26 is so fast & smooth to navigate. I love the new sleek look & color of the phone. I definitely appreciate the new added privacy feature thats one of my best features along with The speaker sound is so loud and clear . The megapixels on the camera is so vibrant and clean and i love all the new creative features & new tools. That this phone has to offers the Spen makes my work emails & tasks a breeze i definitely love the battery life it last long and charges fast and that's a plus .AI is so helpful with great fast assistance to get stuff done all at my fingertips i really love my new Galaxy S26 by far the best phone I ever bought and experienced #Teamgalaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A awesome upgrade from the s23 ultra!
on March 16, 2026
Posted by: DannyBassfishin
[This review was collected as part of a promotion.] I recently upgraded from the S23 to the Galaxy S26 Ultra, and the new built-in privacy screen and larger S Pen are excellent hardware additions. While the interface feels familiar, the Galaxy AI is the real star, seamlessly elevating the entire experience and making it a true leap forward.
Value
5
Written by a customer while visiting Samsung US