Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,245 Reviews)
Open Ratings Snapshot
Rating breakdown 18,245 reviews
5 Stars
15,932
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4 out of 5
4
A solid upgrade from my S24 Ultra
on April 28, 2026
Posted by: 2wheels4ever
[This review was collected as part of a promotion.] I'm enjoying my Galaxy S26 Ultra. There's a lot to like in this phone.
The Privacy Display is a huge innovation, one of the stand-out features. I like the option to activate it for specific apps or all uses, as needed.
The Galaxy AI features are very useful. I primarily use the AI for call screening and filtering. Normally, I receive a lot of robocalls and telemarketing calls, but since the S26 Ultra upgrade, very few have slipped through.
The onboard AI is useful for finding apps and settings. As phones and OSes add more features, knowing where to adjust settings becomes more complex; the onboard AI helps by suggesting related settings.
I've focused on the Samsung ecosystem, with a Tab S10 Ultra tablet and Galaxy Buds3 Pro. On my S24 Ultra, integration with other Samsung devices was almost flawless, including Auto Hotspot and earbud handoff. Full disclosure: the S26 Ultra has more integration issues even within the ecosystem. I expect these will be fixed in future updates.
The S26 Ultra definitely benefits from a good case and camera protection covers. The camera housing protrudes from the phone body and you'll want to protect the lenses from contact with surfaces and objects.
Radio performance is solid on Wi-Fi, 4G LTE, and 5G NR. The NFC works well for tap-to-pay. Bluetooth performance is good.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like the new privacy features.
on April 28, 2026
Posted by: SgtB0431
[This review was collected as part of a promotion.] I have really been enjoying the new privacy features of this new model. All of the advances of this phone have been so enjoyable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on April 28, 2026
Posted by: CharlieC
[This review was collected as part of a promotion.] I do believe that Samsung did it right for galaxy s22 ultra. The feature are great and awesome. The camera is better then ever .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Functionality
on April 28, 2026
Posted by: DHBFforlife
[This review was collected as part of a promotion.] As far as functionality things stayed the same. With AI I m stubborn about that so we shall hall see.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on April 28, 2026
Posted by: Katsheba
[This review was collected as part of a promotion.] Takes great pictures (I'm adding a picture taken with this phone).
Plays videos well. Good audio with the new buds. Still figuring out some of the upgrades since my previous phone was an S22.
Haven't done much yet with the Galaxy AI, but starting to, so can't say much about it yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome the camera is superb and the
on April 28, 2026
Posted by: Johnny10504
[This review was collected as part of a promotion.] I use my Galaxy AI for work also for pleasure my phone works awesome with games no lag or any problems whatsoever totally happy with my new Samsung s26 ultra awesome phone handles multitasking like it's nothing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Privacy display works
on April 28, 2026
Posted by: Mapster
[This review was collected as part of a promotion.] My Galaxy AI review is that I have enjoyed the phone so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing performance and camera quality
on April 28, 2026
Posted by: Gaby48
[This review was collected as part of a promotion.] I’ve been using this phone for a while now and I’m really impressed. The performance is super fast, apps run smoothly, and the battery lasts all day. The camera quality is amazing, especially in low light, and the photos look very professional. I also love the design and the screen quality—it’s bright and clear. Overall, this is one of the best phones I’ve used and I would definitely recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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