Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(18,245 Reviews)
Open Ratings Snapshot
Rating breakdown 18,245 reviews
5 Stars
15,932
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
Great phone all around
on April 28, 2026
Posted by: Cookiemonster
[This review was collected as part of a promotion.] This is a great phone. I had the s24 before and it was a good phone but I wanted a better camera, bigger screen, s-pen, and a more intuitive ai integration. This phone check all those boxes so well. Before buying this phone I compared it to other top of the line phones available to me. All of them were nice but not a single one could go spec for spec and stay standing. That's huge this phone stands at the top of flagship mountain in an era where the small thing make you stand apart, and it still did it in a big way. Overall this is a great phone with lots of opportunities to make it your own and for me personally it makes for a excellent daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and innovated
on April 28, 2026
Posted by: Dani
from Florence County, SC
I love my new Samsung Galaxy S26 Ultra! It is filled with features. It has the latest innovation and the newest versions. The battery lasts forever and has an accelerated charge including wireless charging. The camera features are remarkable! The cameras are extremely innovative as well. I love my S26 Ultra!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good upgrade
on April 28, 2026
Posted by: Flashback
[This review was collected as part of a promotion.] Was looking to upgrade from the 23 ultra and glad I did, there's nothing big i can point out but many small upgrades that I'm enjoying aside from just the battery being newer
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2026
Hello Flashback we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the upgrade to this device from your previous phone. We have provided links to a few articles to help you fully explore the new features of your device. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just upgraded from ulta23,and love the AI and how
on April 28, 2026
Posted by: Deakir
[This review was collected as part of a promotion.] How the camera, Using AI for the first time plus how long battery last with my busy schedule
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features of my phone are much easier to use.
on April 28, 2026
Posted by: Not2techsavvy
[This review was collected as part of a promotion.] The Galaxy AI makes the use of my phone more intune with my use for gaming and research purposes. I use my phone for gaming purposes and, until recently, also used my phone for promoting my business. Due to recent health concerns, I had to give up my business ambitions but still do a lot of gaming. I would not change this phone for anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have in my very own hands top tier peerless
on April 28, 2026
Posted by: CaptKaveman
[This review was collected as part of a promotion.] Bet ya'all thought I'd be talking about that phone. You know THAT phone. The winner this year by a clean easy margin. I am astonished honestly that they've finally taken top place by such a width that I no longer feel like I'm rooting for the loser. Now I've gotten that huge cheesecake eating smile that comes with that first TIME feeling you that comes along with ANYTHING IMPORTANT that happens or is felt. This Samsung S26 Ultra 16 gb 1 tb is by far my personal favorite peice of technology I've ever owned. EVER. EVER!!!!!!!!! I genuinely love this awesome piece of tech. As I'm learning the AI part of it I obviously have a lot to learn. Love this thing!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on April 28, 2026
Posted by: Melvin
[This review was collected as part of a promotion.] overall my switch from IOS to android was pretty good I've been enjoying the S pen as well as the Privacy display
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features are user friendly
on April 28, 2026
Posted by: Bulldog
[This review was collected as part of a promotion.] Galaxy AI is very quick and easy to use. Streaming works very well.
Speakers are very good for listening to music.
Camera is great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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