Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(11,408 Reviews)
Rating breakdown 11,408 reviews
5 Stars
10,006
4 Stars
1,133
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3
It is difficult to take a screenshot
on April 27, 2026
Posted by: Mary67
[This review was collected as part of a promotion.] I use it to talk, text, take pictures, internet surfing, and for social media. I find voice texting impossible on this phone. Also, its difficult to take a screenshot. Neither should be complicated but are with this new phone.
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hey there Mary67, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important the easy and seamless usage of your device is to you every day. We have provided a link to the complete manual for your device to help you with both the button press and hand swipe gesture you can use for a screenshot to help you find the way that works best for you. We have also provided a link to the Samsung Support Team to assist you with the voice text you mention causing frustration. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Better than S25 but needs updates
on April 27, 2026
Posted by: QueueTQ
[This review was collected as part of a promotion.] I was really excited to try out my new S26 Ultra.
One of those things I was looking forward to was the new camera.
One of those things I was looking forward to was the new camera.
Pretty good.
However, when I'm trying to zoom in the subject gets grainier than the S25 did. I could zoom in forever on that phone, especially on video.
On the S26 it seems to start to get grainy or blurry after 3x zoom on photo 5x zoom on video. I always clean my lens before I take pictures or videos to make sure that it is clear.
I'm hoping they'll have an update to make this a non-issue soon.
The phone is very similar to the S25 Ultra with some minor improvements & tweaks.
If they fix the camera bugs, I will give it a 5 out of five stars
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on April 28, 2026
Posted by: Katsheba
[This review was collected as part of a promotion.] Takes great pictures (I'm adding a picture taken with this phone).
Plays videos well. Good audio with the new buds. Still figuring out some of the upgrades since my previous phone was an S22.
Plays videos well. Good audio with the new buds. Still figuring out some of the upgrades since my previous phone was an S22.
Haven't done much yet with the Galaxy AI, but starting to, so can't say much about it yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have in my very own hands top tier peerless
on April 28, 2026
Posted by: CaptKaveman
[This review was collected as part of a promotion.] Bet ya'all thought I'd be talking about that phone. You know THAT phone. The winner this year by a clean easy margin. I am astonished honestly that they've finally taken top place by such a width that I no longer feel like I'm rooting for the loser. Now I've gotten that huge cheesecake eating smile that comes with that first TIME feeling you that comes along with ANYTHING IMPORTANT that happens or is felt. This Samsung S26 Ultra 16 gb 1 tb is by far my personal favorite peice of technology I've ever owned. EVER. EVER!!!!!!!!! I genuinely love this awesome piece of tech. As I'm learning the AI part of it I obviously have a lot to learn. Love this thing!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product its nice
on April 29, 2026
Posted by: Antonio
[This review was collected as part of a promotion.] They would need to reconnect the pen’s Bluetooth to take photos again, and also set it up again as titanium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Swift Replacement for S25 Ultra
on April 29, 2026
Posted by: Brando
[This review was collected as part of a promotion.] Includes the new Galaxy AI which improves the translating speed and accuracy I use daily. Living overseas it is a life saver. The new model is lighter faster and built in privacy screen helps with reading
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Brando, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the usage of Galaxy AI for translating while living overseas, and that you are enjoying the new more lightweight design. We have shared a link to the Samsung Support Team below for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features great quality. Beautifully designed
on April 30, 2026
Posted by: Armmar01
[This review was collected as part of a promotion.] Beautifully deaigned and great upgrade from my last galaxy plus. Way more advanced and way more options. Complete estastic about the phone and features
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hi there Armmar01, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the upgraded features and capabilities of your device, and that you are amazed at the advancements. We have shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Note/Ultra Ever
on April 30, 2026
Posted by: Tyr69one
[This review was collected as part of a promotion.] I've been using a Galaxy Note/Ultra since the original Note and will never go back! S26 Ultra is the pinnacle of stylus equipped smart phone for professionals, thanks Samsung! Galaxy AI is awesome 👌
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this new device to be so amazing, and have so many features that are such an asset to you every day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US