Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(11,406 Reviews)
Rating breakdown 11,406 reviews
5 Stars
10,005
4 Stars
1,132
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Awsome phone
on April 27, 2026
Posted by: Teeco21
[This review was collected as part of a promotion.] This is a very smart phone with galaxy ai included. The 100x camera is awsome. And the phone functions on all sides.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outdone Themselves
on April 27, 2026
Posted by: Derrick
[This review was collected as part of a promotion.] Samsung went above and beyond with the S26 ultra. I didn't even really like the AI system until I experienced it on the S24. I've owned every version of the galaxy s series. This is by far the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The look of the design of the phone
on April 27, 2026
Posted by: JDP1231
[This review was collected as part of a promotion.] I'm totally digging the phone's design, especially the violet color. I mean, seriously, the violet one is my absolute fave out of all the phones I've ever had. I think violet is the coolest and most awesome color; I just love it. It's the best color out there. It feels pretty good in my hands too. I like the design, and I'm obsessed with the S Pen. I love using the S Pen; it's my favorite thing to do. I love tapping and using it. The only bummer is the brightness. When you're outside, you can barely see the screen. I can't see the phone at all when I'm outside, even on a cloudy day with no sun. I can't see the phone, but with other phones, I can see them just fine. This one, though, is the exception.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is great
on April 27, 2026
Posted by: RCBOOSH
[This review was collected as part of a promotion.] Galaxy AI is great. Privacy screen is sick and useful in public.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Muddysquirrel
[This review was collected as part of a promotion.] Phone runs smooth and I really like the the way its curved and the amount of memory it has compared to my s24
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best performance and design
on April 27, 2026
Posted by: Done93
[This review was collected as part of a promotion.] I've been using the Galaxy S26 Ultra for a while now, and there is a lot to love. The daily performance is incredibly fast, handling everything I throw at it effortlessly. The design is sleek and the display is absolutely beautiful. However, I have to make my position clear: I am strongly disappointed that Samsung discontinued the titanium frame for this model. For an "Ultra" flagship device, stepping back to aluminum feels like a downgrade in premium quality. The phone itself is a powerhouse, but dropping the titanium was a mistake. Samsung, please bring it back to the Ultra lineup!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 27, 2026
Posted by: thnksfrthmmrs
[This review was collected as part of a promotion.] Recently upgraded from Galaxy S23 Ultra and it was such a smooth transition. Smart Switch made it seem like I was on the same device, just with faster processing and a longer battery! Galaxy AI can be a useful tool.
The only downside to the S26 Ultra so far is the rounded corners. On my S23, it had square corners. Where the S-Pen fits on the S23, the base of the pen was flat and flush along the base of the phone. I never had to worry about the direction the pen was going in. With the S26, however, the corners are rounded so the S-Pen's base is also rounded. As such, the pen only fits in going a specific direction and I have to make sure I'm doing it the right way. I much preferred the S23 S-Pen positioning.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The pen doesn't work
on April 27, 2026
Posted by: Ed7012
[This review was collected as part of a promotion.] Galaxy AI that's really good but you need learn about use all tools
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hey Ed7012, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how distressing it can be when your device is not meeting your expectations and features have been redesigned. We have provided a link to an article to help you with the S Pen features available for your device. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US