Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,390 Reviews)
Rating breakdown 13,390 reviews
5 Stars
11,693
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Great performance, smooth and reliable device now!
on March 18, 2026
Posted by: YaMy09
[This review was collected as part of a promotion.] This device has been a great upgrade for my daily use. The performance is fast and smooth, allowing me to multitask easily between apps without any lag. I use it for everything—streaming movies, browsing social media, managing work tasks, and even light gaming—and it handles all of it effortlessly.
The display is bright, sharp, and includes a privacy-focused design that makes it harder for others to see your screen from the sides, which is very useful in public places. This gives me extra confidence when handling personal or work information on my phone.
Battery life is reliable and lasts through the day with regular use. One of my favorite features is Galaxy AI, which helps simplify tasks, improve productivity, and makes the overall experience feel more advanced and user-friendly.
The camera quality is excellent, capturing sharp and vibrant photos in different lighting conditions. Overall, this device offers a strong balance of performance, privacy, and useful features, making it a dependable and modern smartphone.
The display is bright, sharp, and includes a privacy-focused design that makes it harder for others to see your screen from the sides, which is very useful in public places. This gives me extra confidence when handling personal or work information on my phone.
Battery life is reliable and lasts through the day with regular use. One of my favorite features is Galaxy AI, which helps simplify tasks, improve productivity, and makes the overall experience feel more advanced and user-friendly.
The camera quality is excellent, capturing sharp and vibrant photos in different lighting conditions. Overall, this device offers a strong balance of performance, privacy, and useful features, making it a dependable and modern smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of life upgrade
on March 18, 2026
Posted by: Jahari
[This review was collected as part of a promotion.] The speed, screen, speakers and battery make this phone a worthy upgrade to my s24 ultra. Galaxy AI has matured to a level unseen on other phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is lighter n slick but SPen features gone
on March 18, 2026
Posted by: Sanzz1
[This review was collected as part of a promotion.] S26 ultra is thinner, lighter than orwvious ones and galaxy AI is improved than previous.
But S pen features are gone, cannot open camera nor click .
But S pen features are gone, cannot open camera nor click .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is lighter n slick but SPen features gone
on March 18, 2026
Posted by: Sanzz1
[This review was collected as part of a promotion.] S26 ultra is thinner, lighter than orwvious ones and galaxy AI is improved than previous.
But S pen features are gone, cannot open camera nor click .
But S pen features are gone, cannot open camera nor click .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is user friendly.
on March 18, 2026
Posted by: EJSA1978
[This review was collected as part of a promotion.] Galaxy AI is an interesting feature. Something new to explore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Ultra 26
on March 18, 2026
Posted by: MclovenSamsung
[This review was collected as part of a promotion.] Love my new Galaxy 26 Ultra, I just got it a couple of days ago and loving it so far but one thing I tried the privacy setting and it did not provide the privacy it states. You either have it to so you can see the screen tinted or a wash out white screen which doesn't look good. Colors could of been better and more of a variety but I will try and get the most out this device. I haven't yet tried the GalaxyAi but will take her for a spin soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Why get rid of things people actually use?
on March 18, 2026
Posted by: PT27
from Virginia
Coming from the S23 Ultra, this phone is nothing of an upgrade. Yes it is a smidge 'snappier', feels a ever so slightly lighter and has rounded corners, but what is exactly new about it? I am sure there will be an auto generated response about this link or that link to discover your new device but I don't need that. What the people want is physically new equipment. More efficient batteries, better cameras, higher resolution screens, etc. 99% of individuals do not care about the excessive amount of AI software that is mostly uninstalled, if possible. A premium price for what my old phone does just the same. Just one question for the Samsung customer service... Why did you get rid of the Bluetooth function on the S pen. It is invaluable to our family in taking selfies on the holidays. You all truly ruined this line of phones for me when I found out the S26 ultra doesn't have this. Why? Seriously? And not just some auto generated stuff. It was the whole reason that I even got the Ultra to begin with. Do better.
Features
1
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, March 19, 2026
Hi there PT27, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific functionality of your device is to you, and we are always happy to help our customers replace removed features with the new features that have been added. If you have a Galaxy Watch you can use this as the remote shutter with your device. We have also provided a link to the complete manual to help you with the hand gestures and voice commands available to remotely capture photos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a much better experience than I expected!
on March 18, 2026
Posted by: LovedThatAuraGlow
[This review was collected as part of a promotion.] I have been a Samsung user since 2007. My first Samsung phone was a prepaid flip phone that my grandparents got me. And every single phone I have had has been a Samsung. From prepaid phones, to ler and market and then my very first Flagship being the Note 5 in 2016. And I've been on that note stylus game since then. I've upgraded from my s23 ultra to the new s26 ultra. And this phone has been so great! It's so much more Compact and lighter in my hand than my s23. It reminds me a lot of my Note 5 which feels nostalgic, and reminds me why I love Samsung so much! Because it feels greatly hand, but with the rounded and Industrial design. It feels innovative still, with its new Ai Futures which makes it so much more exciting like when I first got my note 5. I love that I still have futures from copy and paste from my TabS7+ to my s26, something I will never get tired of! And of course the connectivity from my new buds 4 which sound great! And I'm excited to experience Dex with my S26 Ultra to my M8 smart monitor. The ecosystem of Samsung never fails because it's always so seamless and so easy!
Value
5
Written by a customer while visiting Samsung US