Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(11,402 Reviews)
Rating breakdown 11,402 reviews
5 Stars
10,002
4 Stars
1,131
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
Loaded with features
on April 26, 2026
Posted by: Aradia8377
[This review was collected as part of a promotion.] I was hesitant about getting a galaxy AI phone, but I actually love it. Creating photos with AI gets addicting. This phone has a ton of features and I'll probably spend the rest of my life trying to figure them out.
Value
4
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Aradia8377, thank you for providing feedback on your Samsung Galaxy S26 Ultra. We understand that upgrading to a new device can come with some anxiety and worry around specific features you are unsure of using every day. We have provided a link to the complete manual to help you fully discover the features of your device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra Best So Far!
on April 27, 2026
Posted by: tms3153
[This review was collected as part of a promotion.] I am loving all of the features of the new Samsung Galaxy S26 Ultra! The Galaxy AI is a definitely a nice feature. The phone is fast, gameplay has no lagging. It has a 100 zoom camera that takes the most amazing pictures! It feels good in the hand and I'm liking the new shape (no "Edge" anymore). Buy it, you will LOVE it!
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey there Tms3153, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing that you are finding this device to be fast for your gaming, and that Galaxy AI has been such a wonderful addition for your needs. We have shared a link to the Samsung Support Team for your convenience if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Jump from S24Ultra to S26Ultra
on April 27, 2026
Posted by: EfraMystJ
[This review was collected as part of a promotion.] I can say that I have seen many comments that the S26Ultra is more of the same, but no. For me it is much more fluid, the Battery performs much more, it does not heat up at all, One UI 8.5 system with much more style and customization. In Fin for me it is one of the best devices that has launched Samsung ♡ The best and most innovative was the Privacy Screen is the best they have been able to do and the first ones that is a achieved great leagues, thank you really love the S26Ultra, I hope to improve the Battery for your Future Galaxy S. Thanks Samsung ♡♡. The photo I uploaded along with my Opinion is about the Privacy screen the best that a Samsung has been able to have and most importantly the First Device in the world to have it ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A beautiful flagship phone with so many features
on April 27, 2026
Posted by: JimRL63
[This review was collected as part of a promotion.] I love everything about this phone, especially the Galaxy AI features which are very well integrated. The phone is beautiful yet light. There are too many features to describe in this review. The phone is extremely fast with excellent battery life. I would recommend this phone without reservation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone with Privacy
on April 27, 2026
Posted by: JSmith
[This review was collected as part of a promotion.] The Samsung S26 Ultra officially sets a new standard for what a smartphone can achieve. After using it for a few weeks, the standout feature is undeniably the Galaxy AI. The Ai functions are no longer just a gimmick. It's a deeply integrated assistant that feels intuitive. Whether it’s real-time translation during calls, or the amazing privacy display, the AI works silently in the background to make every interaction smoother and more useful.
-Performance & Play-
As someone who spends hours streaming videos on YouTube, the 6.9-inch M14 OLED display is excellent. The colors are vibrant, and the anti-reflective glass makes viewing perfect even in direct Florida sunlight. When it's time to unwind, the Snapdragon 8 Elite Gen 5 processor handles gaming effortlessly. I’ve been playing Poly Bridge 3, and the physics simulations run flawlessly without the device breaking a sweat or overheating, thanks to the redesigned vapor chamber. It also helps with the heat from charging. The phone is a portable workstation.
As someone who spends hours streaming videos on YouTube, the 6.9-inch M14 OLED display is excellent. The colors are vibrant, and the anti-reflective glass makes viewing perfect even in direct Florida sunlight. When it's time to unwind, the Snapdragon 8 Elite Gen 5 processor handles gaming effortlessly. I’ve been playing Poly Bridge 3, and the physics simulations run flawlessly without the device breaking a sweat or overheating, thanks to the redesigned vapor chamber. It also helps with the heat from charging. The phone is a portable workstation.
-Work-
As an IT professional, The S Pen remains a useful tool, and the 16GB of RAM ensures that I can jump between apps, documentation, and remote desktop sessions, without a single hiccup.
As an IT professional, The S Pen remains a useful tool, and the 16GB of RAM ensures that I can jump between apps, documentation, and remote desktop sessions, without a single hiccup.
-Verdict-
The S26 Ultra doesn’t just offer new specs; it genuinely improves daily life. It bridges the gap between a high-end gaming phone, a professional IT tool, and a multimedia center all while having super security. If you want a device that excels in everything, this is it.
The S26 Ultra doesn’t just offer new specs; it genuinely improves daily life. It bridges the gap between a high-end gaming phone, a professional IT tool, and a multimedia center all while having super security. If you want a device that excels in everything, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its a decent phone, not so sure about the cost
on April 27, 2026
Posted by: Samuser10
[This review was collected as part of a promotion.] The phone over all is pretty good, I know there have been complaints about the screen this year. My experience has been great, screen is crisp and colors are sharp. The new privacy screen is a feature I have used since buying the phone. It works well l, however it will cut your brightness down as only half the pixels are in use (please take this with a grain of salt, not 100 percent sure how the tech works). Another feature that works ok is the Galaxy AI call assist, it's nice to use when the random scam call or unknown number slips through the carrier call filter. I can say that if its two machines, another AI, or a automated recording that is not set to turn off after playing, the Galaxy AI will just continue to listen to the message multiple times. This has caused and issue with large call recordings. Although the call recordings are very easy to delete. PLEASE BE AWARE, only the 1TB model of the s26 ultra comes with the 16GB of RAM!!!! All other models will only have 12. This was less than satisfying to find out after purchase. I'm not sure if this was marketing that was misleading or if I just missed marketing saying this.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Used Android all my life and galaxies for 10 years
on April 27, 2026
Posted by: CBfiftyfour
[This review was collected as part of a promotion.] Very satisfied and happy with my device my opinion is none better. AI is great Very beneficial but I'm 73 and retired would have been nice 25 years ago.
Keep up the great products 👍 👌 👏 thank you.
Keep up the great products 👍 👌 👏 thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is great
on April 27, 2026
Posted by: RCBOOSH
[This review was collected as part of a promotion.] Galaxy AI is great. Privacy screen is sick and useful in public.
Value
5
Written by a customer while visiting Samsung US