Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,392 Reviews)
Rating breakdown 13,392 reviews
5 Stars
11,695
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Lightning fast
on March 19, 2026
Posted by: Aldwin
[This review was collected as part of a promotion.] everything is lightning fast and the galaxy ai was very well integrated to the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S 26 Ultra... The BEST yet!
on March 19, 2026
Posted by: WolfGhost
[This review was collected as part of a promotion.] The Galaxy S 26 is by far the best Galaxy phone ever. The screen colors are beautiful, scrolling is the smoothest I've ever seen. The processing is just amazing, no lag, etc. And then we have the AI... it gives the phone a whole new level of usefulness and productivity. Samsung has hit a home run with the Galaxy S 26 Ultra. Good job Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great AI and camera
on March 19, 2026
Posted by: Rosebrave
[This review was collected as part of a promotion.] good AI performance on pictures and on device and apps based AI app. I can utilize AI for my tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Overheating
on March 19, 2026
Posted by: MRiwantdone
[This review was collected as part of a promotion.] My phone is overheating cuz last night I was trying to watch some tiktok videos and it was overheating and it's starting jammed so I turned off and if you don't if they can fix this.
Value
2
Response from Samsung USBy R&R Team, March 19, 2026
Hey MRiwantdone, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to be able to use your device for prolonged periods of time and be comfortable to hold in your hand. We have provided a link to a troubleshooting guide to help you resolve this experience with the temperature of your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Can't find anything wrong.
on March 19, 2026
Posted by: Mexacutioner
[This review was collected as part of a promotion.] The Galaxy AI is next level! It actually works and is useful!
I upgraded from the S23 Ultra and I am in love! I can't find anything to complain about!
I use my phone for work and this paired with the buds 4pro is just an awesome combo!
I love Samsung phones and I can't go with anyone else!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra: Power, Precision, Perfection
on March 19, 2026
Posted by: Samsung4u
[This review was collected as part of a promotion.] Blazing-fast performance makes everything smooth and lag-free.
Stunning display with vibrant colors and sharp detail.
Long-lasting battery that easily gets through the day.
Incredible camera system for pro-level photos and videos.
Sleek, premium design that feels great in hand.
Advanced AI features that make everyday tasks easier.
Built for multitasking, gaming, and heavy use without slowing down.
Stunning display with vibrant colors and sharp detail.
Long-lasting battery that easily gets through the day.
Incredible camera system for pro-level photos and videos.
Sleek, premium design that feels great in hand.
Advanced AI features that make everyday tasks easier.
Built for multitasking, gaming, and heavy use without slowing down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer
on March 19, 2026
Posted by: Rabbit123
[This review was collected as part of a promotion.] The galaxy ai search bar is super helpful for searching for specific pictures when you have 12000 plus pics stored on your phone ha. Also the privacy screen is actually amazing for me who commutes on packed trains daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This new 26 ultra is nice!
on March 19, 2026
Posted by: LoriT1984
[This review was collected as part of a promotion.] I love my new galaxy s26 ultra. The new privacy glass screen is nice too have. You can turn it off or on with ease from the pull down tab. You can even set it to only come on for passwords and things like that for privacy. I use the galaxy AI to edit photos and create very nice photos. The battery life is amazing. I can go almost 2 days without charging the phone once it's fully charged. My only complaint about the phone is that they took away the option to have Samsung messages as your default messenger app. You have to go thru a whole process just to get that app because it's not allowed. Other than that I really love this phone and would highly recommend it to anyone thinking about buying one. I love mine
Value
5
Written by a customer while visiting Samsung US