Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(11,400 Reviews)
Rating breakdown 11,400 reviews
5 Stars
10,000
4 Stars
1,131
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Huge upgrade from the S22 Ultra!
on April 22, 2026
Posted by: Diesel360
[This review was collected as part of a promotion.] It was finally time for the wife and I to upgrade our phones from the S21 and S22 to the new S26 series! Major upgrade! The camera is amazing, and the addition of Galaxy AI has been very helpful.
We take a ton of photos and videos of our little ones, and the quality is awesome! I mostly use my phone to listen to music and watch videos/movies. I use Galaxy AI to help organize my thoughts and manage my schedule.It's also great at helping assist with composing text and emails.
The phone feels good in the hand and the build quality is incredible!
Highly recommend if you're in the market for an upgrade or just looking for a quality product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Back to Galaxy
on April 24, 2026
Posted by: HappyLady01
[This review was collected as part of a promotion.] I really like my Galaxy S26 Ultra. The AI is very intuitive. It has some great features to keep my phone safe.
Value
4
Response from Samsung USBy R&R Team, April 24, 2026
Hello HappyLady01, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are overall happy with your device, and finding Galaxy AI easy to use for your needs. We have provided a link to the complete manual to help you with additional features like the new Privacy Display, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultra S 26
on April 24, 2026
Posted by: PrincessGwenni
[This review was collected as part of a promotion.] I have had the Samsung Ultra 26 for a little while. I am not skilled in the AI area, but want to learn how to get the maximum benefits of this phone.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hey PrincessGwenni, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that this device has made such a great inital impression on you with the amazing features that are available. We have provided links to help you with the features of Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to assist you if you have questions during your exploration of your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone for work and everyday use!
on April 24, 2026
Posted by: GeoHak
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra daily for work, family, and everything in between, and honestly it’s been a very solid device. The phone feels premium, runs fast, and handles multitasking without any issues.
I use it a lot for calls, emails, managing real estate work, videos, navigation, and taking photos throughout the day. The battery easily gets me through a full day, which matters a lot when I’m constantly moving around.
The display is excellent, very sharp and bright, especially outdoors. The camera is reliable and gives great results without needing to do too much. The S Pen is also something I didn’t think I’d use this much, but it’s actually very useful for quick notes and staying organized.
Galaxy AI is a nice addition too. Some of the writing and search features genuinely save time and make daily tasks easier.
Overall, it feels like a phone built for people who actually use their device heavily, not just for social media. Samsung did a great job with this one.
I use it a lot for calls, emails, managing real estate work, videos, navigation, and taking photos throughout the day. The battery easily gets me through a full day, which matters a lot when I’m constantly moving around.
The display is excellent, very sharp and bright, especially outdoors. The camera is reliable and gives great results without needing to do too much. The S Pen is also something I didn’t think I’d use this much, but it’s actually very useful for quick notes and staying organized.
Galaxy AI is a nice addition too. Some of the writing and search features genuinely save time and make daily tasks easier.
Overall, it feels like a phone built for people who actually use their device heavily, not just for social media. Samsung did a great job with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works well
on April 24, 2026
Posted by: Shlane
[This review was collected as part of a promotion.] I upgraded from S23 plus, so far I can feel the difference in performance also in weight too, it feels lighter than the previous model. Usually use my phone to play, for work and to read and so far no issues at all.
Still need to continue using it but so far I am very happy with it.
There are some things about Galaxy AI that might be helpful but sometimes it comes in with long press when I was not needing it
Still need to continue using it but so far I am very happy with it.
There are some things about Galaxy AI that might be helpful but sometimes it comes in with long press when I was not needing it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is top of its class
on April 24, 2026
Posted by: MuddyJeepGirl1977
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is amazing. I love how it feels like a more conventional sized phone in my hands. It doesn't feel overwhelmingly heavy or huge. The glare protection screen that is built right in really helps not having to have added stuff to the phone.
It stays charged for quite some time. I am very impressed considering the amount of apps I have on my phone. My other phone would lose the battery within a day and this lasts 2 days.
The Galaxy AI is also a great feature on this phone. It helps in so many ways. The camera is awesome and takes clear pics.
It stays charged for quite some time. I am very impressed considering the amount of apps I have on my phone. My other phone would lose the battery within a day and this lasts 2 days.
The Galaxy AI is also a great feature on this phone. It helps in so many ways. The camera is awesome and takes clear pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate companion for a busy schedule
on April 26, 2026
Posted by: GlobalTraveler
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has seamlessly integrated into my professional routine. The standout feature for me is undoubtedly the Galaxy AI, which has become a silent partner in managing complex workflows and summarizing dense information on the go. Whether I am coordinating a project or navigating a back-to-back meeting schedule, the processing speed and screen real estate make multitasking feel effortless. It is a sophisticated piece of hardware that manages to be both a workhorse and a high-end personal device without missing a beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High-end performance meets intelligent design
on April 26, 2026
Posted by: TechPro10
[This review was collected as part of a promotion.] After spending some time with the Galaxy S26 Ultra, the balance of power and intelligence is what sticks out most. Using Galaxy AI for daily tasks has saved me more time than I expected, from editing videos to refining my digital notes. The display is brilliant for streaming and light gaming during downtime, and the battery life is robust enough to handle a full day of heavy use. It is a premium experience that justifies its place in my pocket every day.
Value
5
Response from Samsung USBy R&R Team, April 27, 2026
Hey TechPro10, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are so thrilled with the power and Galaxy AI on your device, and that you are finding it so advanced and amazing for your usage. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US