Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(15,673 Reviews)
Rating breakdown 15,673 reviews
5 Stars
13,702
4 Stars
1,570
3 Stars
241
2 Stars
64
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
2
This phone has undisputed capabilities
on August 24, 2026
Posted by: Freethetruth
[This review was collected as part of a promotion.] I chose to say this about the S26 Ultra and S26 plus. Hands down 2 of the best phones I've ever owned with 1 exception on both models. The use of Google on a Samsung galaxy is to much. It gives Google control of the whole phone. Samsung should be ashamed of themselves for allowing another company to undermine what they have built. Security being #1. Google and their " developer" rolls bring Evil to the Samsung brand. Google has some amazing features for the good, and Google has some amazing features to use in Evil ways. That's why the 2 star was given for these 2 models that favor Google more than the company they built, Samsung galaxy!!!
Value
2
Response from Samsung USBy R&R Team, August 24, 2026
Hi there Freethetruth, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We understand how important it is to feel that your device is aligned to your needs and preferences, and that it feels easy to use every day. We have provided a link to the complete manual for your device to help you customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Loving My New Phone
on August 24, 2026
Posted by: GalaxyQueen
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I heard it was going to have incomparable AI functions and it has not disappointed!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra - Great Phone
on August 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose the Samsung s26 Ultra as my new phone because of the reviews of the camera, and it has exceeded expectations. I am an adjuster and capturing clear, high resolution pics is essential for my job. This phone makes life simpler.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Lover
on August 23, 2026
Posted by: KrisJo87
[This review was collected as part of a promotion.] I've been a Samsung fan for over 15 years and I haven't been disappointed since. I chose the S26 Ultra because of the newest features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I upgraded from the 22 ultra, and it is so much be
on August 23, 2026
Posted by: Boomboom312
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra after upgrading from the S22 Ultra, and the difference is incredible. The design feels truly futuristic, and the display is stunning. I'm especially impressed by the camera system—the photo quality and zoom capabilities are unmatched. Plus, the security features give me complete peace of mind. Every day, I discover new functionalities that make my daily routines, from work to streaming, so much more efficient and enjoyable. This device has exceeded all my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The quality improved so much!
on August 23, 2026
Posted by: WantingBetter
[This review was collected as part of a promotion.] I would love for Samsung upload quality time be better when uploading to social media. I feel there needs to be something we can do to be able to keep the same quality as the picture we've taken
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still a great product
on August 23, 2026
Posted by: ThisGuy
[This review was collected as part of a promotion.] I chose the S26 Ultra to replace my S22 Ultra which mysteriously started acting up shortly following its end of support (I know; right?). I considered other brands, but I still like the Samsung S series. To be honest, I liked the styling of the S22 phones way more, but this phone performs much better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Pinnacle of Android!
on August 23, 2026
Posted by: Harry777
[This review was collected as part of a promotion.] I replaced my Pixel 10 Pro Fold with a Samsung Galaxy S26 Ultra, and boy am I glad I did! Lightning-fast, gorgeous design, excellent camera, and packed with features. I'm so glad I chose the S26 Ultra!
Value
5
Written by a customer while visiting Samsung US