Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,392 Reviews)
Rating breakdown 13,392 reviews
5 Stars
11,695
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
1
The camera bump is a accident waiting to happen.
on March 19, 2026
Posted by: 2disappointted
[This review was collected as part of a promotion.] Have not had much of a chance to use the S26 Ultra, as the camera bump and trying to find a case that will properly protect it is proving to be elusive.
Making the phone thin is great. But that slight extra thinness creates a bigger problem with the Ultra's huge camera bump.
Value
1
Response from Samsung USBy R&R Team, March 19, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to feel confident in the durability of your device. We do have a range of case options available to help minimize this worry with the camera lenses of your device. We have provided a link to the Samsung Support Team to assist you if you have questions about the available options prior to your selection. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Fast and smooth software experience
on March 19, 2026
Posted by: FACTagent
[This review was collected as part of a promotion.] The Galaxy S 26 Ultra is fast, smooth, and powerful. The Galaxy AI call screening feature is new to Galaxy phones and does a good job cutting down on spam calls. I've already used the galaxy AI photo editing to remove unwanted people and objects from my photos. One UI 8.5 is the best system yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on March 19, 2026
Posted by: RGreen
[This review was collected as part of a promotion.] I've had the phone since March 10th, so just over a week. So far, I'm not seeing much difference between the S26 Ultra and the S24 Ultra I traded in. I do feel like the screen resolution was better on the 24. I think it's because of the new privacy screen capabilities. I do not use it, but it does seem to affect the overall quality of the screen resolution.
The only AI feature I have used is the audio eraser. It's great for removing background noise in videos either in your gallery or on YouTube.
Overall, I don't think the S26 Ultra was much of an upgrade from the S24 Ultra I had before. I was hoping the new Samsung phones would have Qi2/magsafe technology built in, but it does not. With a magsafe case, which Samsung does have, Qi2 accessories do work, but I cannot use this technology with any case.
The only AI feature I have used is the audio eraser. It's great for removing background noise in videos either in your gallery or on YouTube.
Overall, I don't think the S26 Ultra was much of an upgrade from the S24 Ultra I had before. I was hoping the new Samsung phones would have Qi2/magsafe technology built in, but it does not. With a magsafe case, which Samsung does have, Qi2 accessories do work, but I cannot use this technology with any case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The S26 ultra has been good by far
on March 19, 2026
Posted by: imalphachild
[This review was collected as part of a promotion.] I traded in my S24 Ultra for the S26 Ultra, and the features did not disappoint. The camera is improved, and the Galaxy AI is awesome. Being able to create and customize your own stickers in Creative Studio is a game-changer for me. The privacy display is also cool, and the battery seems to last longer than I expected. I also like the circular design at the edge.
But I do wish they would bring back the Bluetooth on the S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone to date by far
on March 19, 2026
Posted by: MoProblems
[This review was collected as part of a promotion.] This phone is far superior to any other launch Samsung has had. With Galaxy AI, the battery life and the privacy screen the S26 has taken some tremendous leaps in technology for just a year from the s25 model. I came from and s24 ultra because I felt the S25 was very similar. With the S26 there is no comparison. From the super fast charging to the camera this phone has been upgraded all around. Don't hesitate to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features and a good camera
on March 19, 2026
Posted by: Samsung261990
[This review was collected as part of a promotion.] I used my phone for personal and work reasons and it works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI completely changed my smtpho experience
on March 19, 2026
Posted by: ViviGalaxy
[This review was collected as part of a promotion.] I use my Samsung phone constantly throughout the day and it has become an essential tool in my life. I use it for streaming movies and news, managing my finances, video calls with my family, social media, and capturing special moments.
What truly makes this device stand out is Galaxy AI. The AI features help me write messages faster, summarize information instantly, and improve my photos with amazing results. It honestly feels like having a personal assistant built directly into my phone.
I also love using Galaxy AI for everyday tasks because it saves time and makes everything easier and more efficient. The phone feels smarter and more intuitive than any device I’ve used before.
The display is beautiful and vibrant, perfect for watching movies and browsing. The camera captures very natural photos and videos, and the performance is incredibly smooth even when I use many apps at the same time.
Samsung has really created something special with Galaxy AI. It brings intelligence, creativity, and productivity together in a way that makes everyday life easier and more enjoyable.
For communication, entertainment, and staying connected with the people I love, this Samsung device has been absolutely amazing. I truly enjoy using it every day.
What truly makes this device stand out is Galaxy AI. The AI features help me write messages faster, summarize information instantly, and improve my photos with amazing results. It honestly feels like having a personal assistant built directly into my phone.
I also love using Galaxy AI for everyday tasks because it saves time and makes everything easier and more efficient. The phone feels smarter and more intuitive than any device I’ve used before.
The display is beautiful and vibrant, perfect for watching movies and browsing. The camera captures very natural photos and videos, and the performance is incredibly smooth even when I use many apps at the same time.
Samsung has really created something special with Galaxy AI. It brings intelligence, creativity, and productivity together in a way that makes everyday life easier and more enjoyable.
For communication, entertainment, and staying connected with the people I love, this Samsung device has been absolutely amazing. I truly enjoy using it every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera/performance/AI
on March 19, 2026
Posted by: SkyDevilM
[This review was collected as part of a promotion.] Love the upgrade on the camera.
Gaming performs great.
Galaxy AI has intuitive abilities that work well.
Gaming performs great.
Galaxy AI has intuitive abilities that work well.
Value
5
Written by a customer while visiting Samsung US