Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,392 Reviews)
Rating breakdown 13,392 reviews
5 Stars
11,695
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3
Not a true upgrade unless your phone is >5yrs old
on March 19, 2026
Posted by: GalaxyLvr
[This review was collected as part of a promotion.] Its faster than my S22u but the screen is not nearly as bright and vibrant. The screen is also a fingerprint magnet. The biggest things youll notice is a more efficient batrery and buttery smooth performance.
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Hi GalaxyLvr, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the enhanced processing power and speed of your device. The addition of the new Privacy Display can give the impression of less brightness on the display. You can adjust the settings of your privacy display by pulling down from the top of your device to your quick panel and clicking in to the Privacy Display. We have also provided a link to the complete manual to help you discover the additional capabilities on your device like Galaxy AI and adjust all of the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend
on March 19, 2026
Posted by: LoveMyNewS26Ultra
[This review was collected as part of a promotion.] I am absolutely die-hard Samsung user, forever will be, I love the new s26 Ultra I've been telling EVERYONE about it, saying if they are in the market for an upgrade this is the phone they need, easy to navigate, the camera quality is immaculate, the storage is great, everything about it is amazing! I always upgrade on the even years, I got the cobalt violet and everyone compliments the color! Keep being great samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Jaw dropping stunner!
on March 19, 2026
Posted by: PokeNProddin
[This review was collected as part of a promotion.] Galaxy AI at its finest! When I upgrade models I usually expect there to only be a few slight changes or improvements from year to year. So when I upgraded to the 26 ultra I was surprised to find that there was actually quite a vast number of improvements. Overly happy! Thank you once again Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone! But some compromises!
on March 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone has great battery life and feels good in the hand! Coming from the SSD Ultra it's a pretty decent upgrade. Honestly not really noticing much of a change in camera quality but I haven't had many opportunities to use the cameras yet. Galaxy AI got a lot of updates, but I feel like it really doesn't change much about my daily routine. As a student who also has clinic twice a week the battery lasts forever! I get more than 24 hrs off the charger WITH 6+ hours of screen on time. The privacy display is a little gimmicky but is nice to hide your passwords and notifications from nosy people. I wouldn't say it's worth buying the phone for. My biggest gripes are the bigger camera bump and the side buttons. The phone wobbles so much even with a case and the buttons are a little too easy to press. I accidentally lock the screen all the time because the actuation force on the buttons are a little light. All in all, I'm really happy with the phone and the battery life and feel in the hand are improvements that I feel daily.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Mostly Excited
on March 19, 2026
Posted by: Jonojazz
[This review was collected as part of a promotion.] I assumed that the screen protector that came on the s26 ultra was transparent or mostly transparent. Instead, it was black. Due to this problem, I couldn't see the screen and therefore thought my phone was not turning on. Otherwise, excellent!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen issues
on March 19, 2026
Posted by: Whywhy
[This review was collected as part of a promotion.] The new privacy feature makes the screen blurry and dim even when the feature is off. This is a terrible compromise for a useless feature.
Value
1
Response from Samsung USBy R&R Team, March 20, 2026
Hello Whywhy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your new device is not meeting your expectations in appearance and functionality. We have provided a link to the Samsung Support Team to assist you if you believe the display of your device without the Privacy Display settings enabled is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great new phone
on March 19, 2026
Posted by: Schlunger
[This review was collected as part of a promotion.] Absolutely love the new phone. The privacy display is very nice as someone who is regularly out in public on my phone. Galaxy AI introduces new features, including now nudge, so that's been nice as well when it's popped up. The camera improvements are huge, I'd recommend the phone based on that alone, and so many other things make it a great experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has the coolest privacy screen
on March 19, 2026
Posted by: Maggie
[This review was collected as part of a promotion.] "Galaxy AI" has two features I really like: creative studio and interpreter. I tried the interpreter few times by speaking in Chinese to translate to English and it works as well as Google.
The other function I think the coolest features so far among all phones out there is "privacy screen" and it works perfectly.
The camera also works well. The photos and videos are good with the details.
So far, I enjoy this phone and will continue using it for streaming and gaming to see if it works well too.
One downside is it turns hot quickly when the sun is up and I am inside the car which is quite weird.
Value
4
Written by a customer while visiting Samsung US