Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(11,388 Reviews)
Rating breakdown 11,388 reviews
5 Stars
9,988
4 Stars
1,131
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
Amazing Camera missing Note 20 Ultra features
on April 14, 2026
Posted by: InquisitiveOne
[This review was collected as part of a promotion.] The camera is amazing. The phone is responsive and fast. The phone is beautiful and comfortable in hand. I'm coming to the S26 Ultra from the Note 20 Ultra for more memory and due to the Note 20 no longer receiving updates. The following make the S26 seem downgraded in comparison to the Note 20 Ultra. TheS26 is missing the blue tooth for the pen, using bixby is unavailable if the Bluetooth device is not samsung, so my jlab earbud don't work with bixby. I miss the left to right swipe for apps, there is only up and down scrolling for apps. The pen is responsive I am using the pen to write this sentence and the Phone is changing it to text. I am still exploring the phone and playing with Galaxy AI so I do not have much to report on that but mentioning it. Gemini has stepped up when Bixby would not respond due to me not having samsung earbuds. I miss the features of the s pen and being able to expand my memory.
I use my S26 Ultra for capturing moments with video and photos, taking notes, ebooks, audio books, learning, music....
I use my S26 Ultra for capturing moments with video and photos, taking notes, ebooks, audio books, learning, music....
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Light weight
on April 14, 2026
Posted by: SweetRia
[This review was collected as part of a promotion.] I love the video quality it's sharp. The camera is awesome, still need more time to figure out more neat stuff. Just got it today. I do love the lighter feeling vs the heavier feel from previous Samsung S Series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazingly fast and reliable
on April 15, 2026
Posted by: Destiny
[This review was collected as part of a promotion.] Galaxy AI feature are amazing. The color of my phone is gorgeous.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm still getting used to it but love it!
on April 16, 2026
Posted by: 8675309
[This review was collected as part of a promotion.] There is so much to this phone that I haven't even found everything yet! I'm still getting used to the camera with the 100 x zoom which is beautiful but super hard for it to stop jumping around so I can snap the photo. I'm still exploring and having fun doing it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone is wonderful it has so many extras an
on April 16, 2026
Posted by: Boblee
[This review was collected as part of a promotion.] My new galaxies S pen helps with my architecture class I love it and the Ai helps me with coming up with new idea's and drawing up plans I love it and recommend it to friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI s26 ultra
on April 16, 2026
Posted by: Serise26
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has a built-in privacy screen and takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Productivity and Travel Companion
on April 16, 2026
Posted by: Techtraveler26
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has completely streamlined my daily routine, especially when balancing my responsibilities at school and my community organization. The hardware is impressive, but the integration of Galaxy AI is what really sets it apart.
In my daily life, I use the AI tools to manage a heavy workload. For school, it helps me draft summary notes and organize project scripts much faster than before. When I’m coordinating youth programs or managing community events, the productivity features keep my reminders and schedules perfectly synced so I never miss a beat.
I also travel frequently, and the camera system combined with AI processing is a game-changer. Being able to shoot in RAW and use AI-assisted editing allows me to capture high-quality photos of local flora and landscapes that look professional without needing a bulky camera. Whether I'm using it for work, school, or keeping up with sports, this device feels like a complete workstation that fits in my pocket. It has made my chores, projects, and travel documentation significantly more efficient.
In my daily life, I use the AI tools to manage a heavy workload. For school, it helps me draft summary notes and organize project scripts much faster than before. When I’m coordinating youth programs or managing community events, the productivity features keep my reminders and schedules perfectly synced so I never miss a beat.
I also travel frequently, and the camera system combined with AI processing is a game-changer. Being able to shoot in RAW and use AI-assisted editing allows me to capture high-quality photos of local flora and landscapes that look professional without needing a bulky camera. Whether I'm using it for work, school, or keeping up with sports, this device feels like a complete workstation that fits in my pocket. It has made my chores, projects, and travel documentation significantly more efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Same phone no titanium.
on April 18, 2026
Posted by: maciejp
[This review was collected as part of a promotion.] Wish I woukda kept my S25. Better Phone in my opinion. Miss my high quality titanium frame. Had to buy an armor guard case.
Value
3
Response from Samsung USBy R&R Team, April 20, 2026
Hey Maciejp, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important it is to feel confident in the durability and strength of your device. We do recommend protective cases on all devices to help you acheive that peace of mind. The aluminum is part of the effort to help make the device lighter and easier to carry for prolonged periods of time without sacrificing the durability of your device. We have provided a link to the Samsung Support Team to assist you if you have any questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US