Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(15,688 Reviews)
Rating breakdown 15,688 reviews
5 Stars
13,715
4 Stars
1,571
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Phone
on August 12, 2026
Posted by: abc123
[This review was collected as part of a promotion.] its a great phone to have with a great camera and great video
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, July 16, 2026
Hi there Abc123, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the camera of your new device, and finding it captures amazing photos and videos. We have provided links to the complete manual and the Samsung Support Team to help you fully explore the capabilities of your device, customize to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgrade
on August 12, 2026
Posted by: Ck2026
[This review was collected as part of a promotion.] Had to upgrade to a new device and I am happy that I chose the s2 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ULTRA
on August 12, 2026
Posted by: S26Titan
[This review was collected as part of a promotion.] This is definitely not my first phone, but wow, you can really tell the difference. The S26 Ultra is amazing, and it really shines with its use of AI to make every image turn out exactly how I imagined it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the automatic private screen protection
on August 12, 2026
Posted by: Sayyoulovemewhenyoursober
[This review was collected as part of a promotion.] I chose the samsung galaxy s26 ultra
Because samsung has always built the better phone. Been nothing but loyal to samsung because there product are just amazing. Loving the automatic private screen protection built into the phone. Gaming, media is fun to watch. the customization you can do is also just amazing. The eco samsung system is also a plus! Get everything the watch & buds you won't regret it!
Because samsung has always built the better phone. Been nothing but loyal to samsung because there product are just amazing. Loving the automatic private screen protection built into the phone. Gaming, media is fun to watch. the customization you can do is also just amazing. The eco samsung system is also a plus! Get everything the watch & buds you won't regret it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on August 12, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I Chose the Samsung Galaxy S26 Ultra because I wanted a phone that could genuinely do pretty much everything without feeling like I was constantly compromising. After using it, I can honestly say it feels like one of those phones that is hard to go back from.
The first thing that stood out to me was the display. It’s absolutely gorgeous—bright, sharp, smooth, and easy to see whether I’m scrolling through social media, watching videos, or just using it outside. Everything looks incredibly detailed, and the large screen makes the phone feel great for multitasking.
The cameras are another huge reason I like this phone. Photos come out detailed and vibrant without looking overly fake, and the zoom is especially impressive. I’ve taken pictures from pretty far away that still turned out surprisingly good. Night photos are also much better than I expected, which is something I really appreciate.
Performance has been excellent too. Apps open quickly, switching between them feels effortless, and I haven’t experienced the kind of lag that can make an expensive phone frustrating to use. It also feels like a phone that is built to handle demanding apps and games without breaking a sweat.
Battery life has been solid for me. With normal everyday use, I can comfortably get through the day without constantly searching for a charger. Of course, heavy camera use, gaming, and high screen brightness can drain it faster, but that’s pretty normal for a phone this powerful.
The first thing that stood out to me was the display. It’s absolutely gorgeous—bright, sharp, smooth, and easy to see whether I’m scrolling through social media, watching videos, or just using it outside. Everything looks incredibly detailed, and the large screen makes the phone feel great for multitasking.
The cameras are another huge reason I like this phone. Photos come out detailed and vibrant without looking overly fake, and the zoom is especially impressive. I’ve taken pictures from pretty far away that still turned out surprisingly good. Night photos are also much better than I expected, which is something I really appreciate.
Performance has been excellent too. Apps open quickly, switching between them feels effortless, and I haven’t experienced the kind of lag that can make an expensive phone frustrating to use. It also feels like a phone that is built to handle demanding apps and games without breaking a sweat.
Battery life has been solid for me. With normal everyday use, I can comfortably get through the day without constantly searching for a charger. Of course, heavy camera use, gaming, and high screen brightness can drain it faster, but that’s pretty normal for a phone this powerful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phones been solid so far
on August 12, 2026
Posted by: Chang432
[This review was collected as part of a promotion.] I chose the s26 ultra for the battery and have not been disappointed. Doesn't seem like a big jump from the z fold 7 on paper but it definitely is
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on August 12, 2026
Posted by: RyanRaider0372
[This review was collected as part of a promotion.] I Chose the Samsung Galaxy S26 Ultra because I wanted a phone that could genuinely do pretty much everything without feeling like I was constantly compromising. After using it, I can honestly say it feels like one of those phones that is hard to go back from.
The first thing that stood out to me was the display. It’s absolutely gorgeous—bright, sharp, smooth, and easy to see whether I’m scrolling through social media, watching videos, or just using it outside. Everything looks incredibly detailed, and the large screen makes the phone feel great for multitasking.
The cameras are another huge reason I like this phone. Photos come out detailed and vibrant without looking overly fake, and the zoom is especially impressive. I’ve taken pictures from pretty far away that still turned out surprisingly good. Night photos are also much better than I expected, which is something I really appreciate.
Performance has been excellent too. Apps open quickly, switching between them feels effortless, and I haven’t experienced the kind of lag that can make an expensive phone frustrating to use. It also feels like a phone that is built to handle demanding apps and games without breaking a sweat.
Battery life has been solid for me. With normal everyday use, I can comfortably get through the day without constantly searching for a charger. Of course, heavy camera use, gaming, and high screen brightness can drain it faster, but that’s pretty normal for a phone this powerful.
The first thing that stood out to me was the display. It’s absolutely gorgeous—bright, sharp, smooth, and easy to see whether I’m scrolling through social media, watching videos, or just using it outside. Everything looks incredibly detailed, and the large screen makes the phone feel great for multitasking.
The cameras are another huge reason I like this phone. Photos come out detailed and vibrant without looking overly fake, and the zoom is especially impressive. I’ve taken pictures from pretty far away that still turned out surprisingly good. Night photos are also much better than I expected, which is something I really appreciate.
Performance has been excellent too. Apps open quickly, switching between them feels effortless, and I haven’t experienced the kind of lag that can make an expensive phone frustrating to use. It also feels like a phone that is built to handle demanding apps and games without breaking a sweat.
Battery life has been solid for me. With normal everyday use, I can comfortably get through the day without constantly searching for a charger. Of course, heavy camera use, gaming, and high screen brightness can drain it faster, but that’s pretty normal for a phone this powerful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish and Super Efficient
on August 12, 2026
Posted by: Dream922
[This review was collected as part of a promotion.] I chose my Samsung Galaxy S26Ultra cell because I saw family and friends being very, very happy with it. It has a superb screen, it's slim and efficiently gets my business done. Thank U
Value
5
Written by a customer while visiting Samsung US