Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,397 Reviews)
Rating breakdown 13,397 reviews
5 Stars
11,698
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
4
Comments about the 26 ultra
on March 19, 2026
Posted by: John4444
[This review was collected as part of a promotion.] I would like to offer some observations regarding the S26 Ultra. Firstly, while the device demonstrates commendable performance, the improvements over the S25 Ultra appear to be incremental rather than transformative. Application launch and closure times are marginally quicker, but this represents the extent of the discernible enhancements.
Secondly, the integrated Galaxy AI features, while conceptually sound, have not consistently met expectations in practical applications. For instance, in a scenario where my mother communicated her birthday plans via text, the AI assistant did not proactively facilitate event scheduling or planning, which was an anticipated capability.
My final point pertains to the privacy screen functionality. While the feature offers utility, it does not fully address privacy concerns unless the maximum privacy setting is activated. This particular setting, however, compromises display contrast and panel quality, which I find counterproductive. It would be beneficial to explore alternative implementations that enhance privacy without degrading the visual experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I accidently bought a spaceship
on March 19, 2026
Posted by: Spacephone
[This review was collected as part of a promotion.] This thing zooms so far I can read license plates from next week. The camera sees things my eyes can’t, my battery lasts longer than my work shifts, and the screen is brighter than my future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery even worse, grumpy tech support
on March 19, 2026
Posted by: Wasadiehardfan
[This review was collected as part of a promotion.] The camera is nice but the battery was defective from the day I got it. I was given the run around by tech for many days and after about 50 phone calls I finally got a resolution from the other team. Tech support was absolutly horrifying. I have officially lost my love for Samsung.
Value
1
Response from Samsung USBy R&R Team, March 20, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how distressing it is to have a new device that you believe is not operating as intended, and how that can increase when you are needing to discuss with different groups options for a resolution. We have provided links to troubleshooting guides to help maximize the battery life of your device if you experience this frustration again. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device and I paired it with the new ear bu
on March 19, 2026
Posted by: Love2buysamsung
[This review was collected as part of a promotion.] This device is just amazing I love the AI on it and I've been using it every day I paired it with a brand new pair of Samsung earbuds 4 Pro and it's awesome if my phone is locked it will tell me who sent me a text. I am able to get a lot of work done using the Samsung Ai and it's just awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it s26 U
on March 19, 2026
Posted by: Samsungorbust
[This review was collected as part of a promotion.] Don't miss out on the newest updates this phone brings.....Wait too long and you'll regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 19, 2026
Posted by: Kennedy740
[This review was collected as part of a promotion.] The SAMSUNG GALAXY S26 ULTRA is easily one of the best phones ever made. It combines power, design, and reliability better than almost any other smartphone available today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra review
on March 19, 2026
Posted by: User4phones
[This review was collected as part of a promotion.] Galaxy AI is awesome, love the camera. Great phone, I would highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!!
on March 19, 2026
Posted by: KatieAZ
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has quickly become the most essential device in my daily life, seamlessly supporting everything I do—both personally and professionally. From the moment I set it up, it was clear that Samsung has pushed smartphone technology to a whole new level, especially with the introduction of Galaxy AI, which genuinely changes how I interact with my phone.
For work, Galaxy AI has become an incredible productivity tool. I regularly deal with long emails, documents, and messages, and the AI‑powered summarization and writing assistance save me a surprising amount of time. Real‑time translation has already helped me communicate with clients and colleagues without needing a separate app. Even scheduling and organizing tasks feel smoother because the phone anticipates what I need and offers suggestions that actually make sense. Multitasking is effortless thanks to the powerful processor and generous RAM—apps switch instantly, and I can run multiple work tools without any slowdown.
On the personal side, the S26 Ultra is just as impressive. The camera system is easily the best I’ve ever used. Galaxy AI enhances photos in ways that feel natural, not overprocessed—especially in low light. The automatic photo editing tools are shockingly good, letting me clean up images, remove unwanted objects, and adjust lighting with a single tap. The display is bright, sharp, and stunning for movies, gaming, and scrolling through social media. Battery life is another major win a
Value
5
Written by a customer while visiting Samsung US