Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,398 Reviews)
Open Ratings Snapshot
Rating breakdown 13,398 reviews
5 Stars
11,699
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product. 
(
92 out of 142
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3 out of 5
3
Super responsive but not without faults
on March 20, 2026
Posted by: Brandonjr36
[This review was collected as part of a promotion.] First off I've been buying Samsung phones for a long time, i love the s26 ultra. It's super fast but the screen has issues. The privacy display causes the screen to have a fuzzy look. There's tons of us out there that have no use for the privacy screen, we would rather have good quality vs a feature like that. I also wish the spen was on the right side like the older notes. And I wish Samsung would offer less high quality megapixel camera. There's no reason in the bump being this big. I miss the old note phones they were super slim and had small camera bumps.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 20, 2026
Hi there Brandonjr36, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are overall pleased with the usage of your device, and we would love nothing more than to help you best customize your device for the best possible experience. For the privacy display the Maximum Privacy protection mode is designed to enhance privacy effects more than the standard Privacy mode. In this mode, pixel operation control is used to strengthen privacy effects, which may cause slight color changes or a blurry appearance on the screen. While this increases privacy protection, it may also make the screen appear somewhat hazy. If you find this uncomfortable, we recommend using the standard Privacy mode, or we have provided a link to the complete manual to help you disable this feature if it does not align with your preferences. We also recommend protective cases on all devices to help ensure your device is secure from accidental bumps and drops that can happen. This has the added benefit of helping minimize the appearance of the camera lenses and get the feel you are seeking with your device. We have provided a link to the Samsung Support Team if you have questions about available accessories, or you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone!
on March 20, 2026
Posted by: AwimbahWeh
[This review was collected as part of a promotion.] This phone is insanely fast compared to my S24 Ultra. Everything feels smoother and more responsive in day-to-day use. I use it as my main phone for everything—calls, apps, and social media—and it handles it all effortlessly.
I also use it for photos and videos, including some astrophotography, and the quality has been solid. The camera performance combined with the processing speed makes it really easy to capture and share content.
Galaxy AI is a standout feature—it makes editing photos quick and simple, especially when removing unwanted objects. Overall, it just makes everything faster and easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 That Has Created A Lifetime Customer
on March 20, 2026
Posted by: MrMintTree
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been amazing for streaming, gaming, and school. I love all the AI features, especially the ones for customizing the screen layout, and the built in game booster lets me prioritize performance or power saving - perfect for long gaming sessions. The fast charging is a lifesaver, and I also really like the S Pen for notes and editing photos, along with great battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my s26 ultra
on March 20, 2026
Posted by: Pablinsky25
[This review was collected as part of a promotion.] I’ve been part of the Samsung family for years, and they never let me down. Now, with Galaxy AI, they’ve made editing videos and photos easier—delivering better images without you having to be an expert—while offering top-tier RAM and storage that give you a significant advantage, along with incredible cameras that capture every special moment in the highest definition.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 19, 2026
Posted by: My6shop
[This review was collected as part of a promotion.] This phone is so smart great features especially the camera AI is another perk strongly suggest
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Masterpiece of Innovation — Samsung S26 Ultra Re
on March 19, 2026
Posted by: ImranRasheed34
[This review was collected as part of a promotion.] The Samsung S26 Ultra is not just a smartphone — it is a statement of excellence. From the moment you hold it, you can feel the premium craftsmanship and attention to detail that Samsung has mastered over the years. The design is sleek, powerful, and refined, making it stand out instantly.
The display is absolutely breathtaking. Colors are incredibly vibrant, brightness is unmatched, and every detail looks sharp and alive. Whether you’re watching videos, browsing, or gaming, the experience feels truly immersive.
Performance-wise, this device is on another level. Everything is lightning fast — apps open instantly, multitasking is seamless, and there’s zero lag even under heavy usage. It handles everything effortlessly, giving a smooth and powerful experience every single time.
The camera system is simply phenomenal. It captures stunning photos with rich detail, accurate colors, and excellent clarity in all lighting conditions. Whether it’s day or night, the results are consistently impressive — almost like carrying a professional camera in your pocket.
Battery life is another highlight. It easily lasts throughout the day with heavy use, and the charging speed is fast and reliable, keeping you connected without worry.
What truly makes this phone special is how perfectly everything comes together — design, power, camera, and user experience. Samsung has clearly pushed boundaries and delivered something exceptional.
This is more than just an upgrade — it’s a complete experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the curved body and feel of the phone.
on March 19, 2026
Posted by: EJF1906
[This review was collected as part of a promotion.] I upgraded from the S24 Ultra and this feels like a totally different phone. I love the curved body and how it feels in my hand. I am excited about the built in privacy screen. I am also excited about the camera. Everyone knows Samsung makes the BEST cameras. Ive been looking forward to the release of this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great phone
on March 19, 2026
Posted by: Marvb84
[This review was collected as part of a promotion.] Another great device with so many options you just don't get tired of learning all the things the phone can do. And now with Galaxy AI there's so much more you can do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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