Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(6,716 Reviews)
Rating breakdown 6,716 reviews
5 Stars
5,895
4 Stars
654
3 Stars
100
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Love this phone!
on April 6, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] I think this device is the one I've been waiting for years. I love to use the integration of the Samsung apps between my work and my personal email and calendars. It allows me to have one spot to go see what is going on in my day without having to put personal events on my work calendar or work items on my personal calendar. Bixby is great helping me figure out what's on my agenda and how to tackle it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s26 Ultra
on April 8, 2026
Posted by: noxorsmth
[This review was collected as part of a promotion.] I got my phone a couple of days early, and have been using it daily since. I don't use very many Galaxy AI features, but when I tried them out, they looked great. I love how useful the Privacy Display is when I'm commuting, or just in public. My phone hasn't given me a single issue, the performance is great for light PC game emulation, the screen is beautiful and very bright, the battery lasts all day even when I have it limited to 85%, and when I do end up getting low in battery, it charges insanely fast. I don't think anyone could pay me enough money to get rid of this phone, until Samsung releases a better one at least. The ecosystem with my Samsung tablet and Buds 3 Pro is amazing as well, the auto switch feature gives me a little trouble from time to time, but it's never a huge issue. switching to this phone from my old s22 ultra was very fast, and very effective.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on April 9, 2026
Posted by: rizzyc
[This review was collected as part of a promotion.] Im loving the new S26 ultra. It ticks all the boxes for my daily use.
The s pen is a wonderful tool for productivity in my field of work.
I am impressed with the camera and it is a welcome upgrade from my previous device.
The galaxy AI features work great for editing photos, call translation, and even text editing before sending an email.
The galaxy AI features work great for editing photos, call translation, and even text editing before sending an email.
Overall I am very happy with the upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Defective phone they won't fix.
on April 9, 2026
Posted by: Sam3196
[This review was collected as part of a promotion.] They sent me a phone with a defective camera that does not focus with the 0.6 and they voided my warranty after two weeks due to a scratch that's not even near the camera phone glitches highly do not recommend Samsung.
Value
1
Response from Samsung USBy R&R Team, April 9, 2026
Hey Sam3196, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information for clarification, and to review any additional options that may be available to you for a repair to your device. We have also provided a link to a troubleshooting guide to help you with the blurry photos you mention when using specific zoom. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
Still Stunning After All These Years
on April 9, 2026
Posted by: WEW992
[This review was collected as part of a promotion.] After a decade of using the Galaxy series phones I am again impressed by the phone, it's design, the many features including but not limited to the Galaxy AI which helps with simple tasks like setting appointments, searching for an object based on an image, to manipulating my photos.
Hands down the best pocket super computer humanity has ever produced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Great Phone
on April 10, 2026
Posted by: Tigger
[This review was collected as part of a promotion.] Galaxy AI - this seems to be a great feature, but seeing how I'm new to it, I don't use it very often. I've played around with it on my new S26 Ultra & I like it and it does what is supposed to do. When I did try AI, I had fun with it. I'm kinda old school when it comes to stuff like AI, but it's a great feature to have on the phone.
Now for more info on my new S26 - the processing system in this phone is amazing. I've watched movies, played games, streamed movies from my phone to my TV and the picture clarity was great. The colors are wonderful and vibrant. This was a great switch for me
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hi there Tigger, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the features and processing power of your new device. We have provided a link to an article to help you become more familiar with the Galaxy AI available on your device to help you integrate it more in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Convenience
on April 10, 2026
Posted by: VoidDomain
[This review was collected as part of a promotion.] S26 Ultra is light. Functions fast. Great for a tool at work. Superior camera and options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice Upgrade
on April 10, 2026
Posted by: hmscook
[This review was collected as part of a promotion.] Upgrading was well worth it and effortless. New phone arrived and with in a very short period of time it was activated and nearly 400gb of data transferred. All of my settings were transferred as well. Phone has worked flawlessly. It also appears to charge faster. Galaxy AI feature has also improved. Very pleased with this excellent upgrade.
Value
5
Written by a customer while visiting Samsung US