Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,398 Reviews)
Rating breakdown 13,398 reviews
5 Stars
11,699
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Love The Samsung Galaxy Line
on March 20, 2026
Posted by: VCR108
[This review was collected as part of a promotion.] I've been using Galaxy phones since they first came out and have been a huge fan since the pen was first introduced.
The new S26 Ultra is a great phone. Love all the features especially the AI which I use daily!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on March 20, 2026
Posted by: Carol
from 10 nino court apt 10, 10
how much the pain right away I mean you know I don't have money right now can I get be billed in a month
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything Is Organic
on March 20, 2026
Posted by: TheFirstCurse
[This review was collected as part of a promotion.] The galaxy AI is absolutely the best image eraser/creator on any phone. Didn't even need to download a 3rd party app. I pre-ordered the phone and came early. I'd still prefer some type of metal for the back of the phone but the glass feels fine. Camera is absolutely Chef's Kiss.
Value
5
Response from Samsung USBy R&R Team, March 20, 2026
Hello TheFirstCurse, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying the ability to take such amazing photos and videos and edit them in such fun and unique ways. The back of the device is designed to allow for wireless charging, and some materials can block this signal and not allow for this feature. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Versatile and very powerful
on March 20, 2026
Posted by: Suly1413
[This review was collected as part of a promotion.] This Samsung device is perfect for my needs. I use it for work and streaming every day. The new Galaxy AI features are very helpful and make the interface feel much more intuitive. It is a great all-around product for anyone who needs a reliable phone for school, entertainment, or professional use.
Value
5
Response from Samsung USBy R&R Team, March 20, 2026
Hey Suly1413, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the amazing features and capabilities of your new device, and that it has been so great for both work and personal uses. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4
Big upgrade from S22 Ultra
on March 20, 2026
Posted by: CarlitosWay
[This review was collected as part of a promotion.] This phone is a nice upgrade from my S22 Ultra. The display seems better. I live the option of modifying the privacy screen toggle to suit your needs. I mostly just use it to protect my banking apps/logins, I don't really have a need for it outside of that, but it is convenient. I have yet to dive into the AI features but can't wait to use them. I do wish they had included a magnet in the device, but I guess I'll just stick with cases with the magnet built in. Overall, I love this phone & highly recommend it.
Value
4
Response from Samsung USBy R&R Team, March 20, 2026
Hello CarlitosWay, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced quality of your device with the display, and that you are finding the customization of the Privacy Display a great addition to your new device. We have provided a link to the complete manual to help you with the features of Galaxy AI and additional capabilities of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone is lighter than expected. Works great
on March 20, 2026
Posted by: SammySung
[This review was collected as part of a promotion.] AI is great. Phone is lighter than expected. The screen privacy has two settings...very cool that it is built in and not a 3rd party addon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying my phone
on March 20, 2026
Posted by: TNCyn1
[This review was collected as part of a promotion.] I have only had the phone for about a week, but I am really enjoying it. It is so fast and responsive. It charges very quickly and the charge lasts a long time.The Galaxy AI is taking a little getting used to, but I think I will really like it once I get the hang of it.
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is awesome!!
on March 20, 2026
Posted by: Bishoptheprototype
[This review was collected as part of a promotion.] I love Samsung products, and this one is no different!! The Galaxy AI is incredibly useful, for everything from creating custom music, to just everyday conversation. The camera is amazing, and the photo capabilities are high definition at its best.
Value
4
Written by a customer while visiting Samsung US