Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(13,410 Reviews)
Rating breakdown 13,410 reviews
5 Stars
11,710
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
S23 to S26 aaaaa PURE definition to Evolution
on March 22, 2026
Posted by: Nani3964
[This review was collected as part of a promotion.] I picked up the Galaxy S26 recently, and as someone who spends a lot of time on my motorcycle, this phone has completely changed how I capture and share my rides.
The camera is already amazing — I’ve been shooting POV clips and scenic stops, and the stabilization handles vibrations way better than I expected. But what really stands out is Galaxy AI — it’s not just a feature, it actually changes the whole experience.
After a ride, Galaxy AI helps me instantly enhance my photos and clips without needing extra apps. It cleans up lighting, sharpens details, and even suggests the best shots automatically. Editing used to take time, but now it’s almost instant.
One of the coolest parts is how Galaxy AI organizes everything for me. It groups my ride content, highlights key moments, and makes it super easy to put together something worth sharing without digging through my gallery.
Even during rides, it helps with smart suggestions, quick responses, and navigation support — so I’m not constantly stopping to figure things out.
Performance is super smooth too — I can run navigation, music, and record at the same time without any lag. The display is bright enough to see clearly even in direct sunlight, which is huge when you’re out riding.
Battery easily lasts through long rides, so I don’t have to worry about charging mid-day.
Overall, the Galaxy S26 feels like more than just a phone — with Galaxy AI, it actually works with me, especially for my motorcycle rides. It’s smarter, faster, a
The camera is already amazing — I’ve been shooting POV clips and scenic stops, and the stabilization handles vibrations way better than I expected. But what really stands out is Galaxy AI — it’s not just a feature, it actually changes the whole experience.
After a ride, Galaxy AI helps me instantly enhance my photos and clips without needing extra apps. It cleans up lighting, sharpens details, and even suggests the best shots automatically. Editing used to take time, but now it’s almost instant.
One of the coolest parts is how Galaxy AI organizes everything for me. It groups my ride content, highlights key moments, and makes it super easy to put together something worth sharing without digging through my gallery.
Even during rides, it helps with smart suggestions, quick responses, and navigation support — so I’m not constantly stopping to figure things out.
Performance is super smooth too — I can run navigation, music, and record at the same time without any lag. The display is bright enough to see clearly even in direct sunlight, which is huge when you’re out riding.
Battery easily lasts through long rides, so I don’t have to worry about charging mid-day.
Overall, the Galaxy S26 feels like more than just a phone — with Galaxy AI, it actually works with me, especially for my motorcycle rides. It’s smarter, faster, a
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless transfer and upgrade
on March 22, 2026
Posted by: Galaxy4life
[This review was collected as part of a promotion.] The s26 ultra has such a smooth interface. Setup was so easy. If i have any questions I can just refer to the Galaxy AI and the help is fingertips.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My DREAM Phone!!
on March 22, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] I absolutely LOVE this phone. I've always been a fan of Samsung products but the S26 Ultra doesn't disappoint! Everything about this phone is Everything I want. The Galaxy AI is fun and convenient to have. It's almost like it knows what I want to do/ask. It's super fast at Everything. Samsung health is a favorite. I also have the galaxy watch 8. Keep it coming Samsung! Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade!
on March 22, 2026
Posted by: Sedona2026
[This review was collected as part of a promotion.] Coming from a S22U this is a wonderful upgrade! I use my S26U everyday. Its really a tool I use through the whole day. The display is clear, crisp and snappy. I love that.
The Galaxy AI is so amazing.
I have been editing my photos with the erase option which has worked perfectly. I can't wait to experiment more with my photos.
This phone also helps me in my personal studies I use it to ask deeper questions, helping to have better understanding of what I'm reading. Having this right in my hand any time is fantastic!
I watch a lot of videos on my phone and they look really nice.
Now for the battery... it does get used up pretty quickly, but to be fair, I'm on my phone ALOT. I have watched videos that say my phone has to learn as I use it so maybe it will get better. It is a trade off with my heavy use, and not such a big deal with the fast charger. But it's something to keep in mind if you use your phone a lot.
Over all I ❤️ MY PHONE! I'm so happy I upgraded.
PS. I have 7yrs of upgrades where my S22U had four. That's a huge bonus!
The Galaxy AI is so amazing.
I have been editing my photos with the erase option which has worked perfectly. I can't wait to experiment more with my photos.
This phone also helps me in my personal studies I use it to ask deeper questions, helping to have better understanding of what I'm reading. Having this right in my hand any time is fantastic!
I watch a lot of videos on my phone and they look really nice.
Now for the battery... it does get used up pretty quickly, but to be fair, I'm on my phone ALOT. I have watched videos that say my phone has to learn as I use it so maybe it will get better. It is a trade off with my heavy use, and not such a big deal with the fast charger. But it's something to keep in mind if you use your phone a lot.
Over all I ❤️ MY PHONE! I'm so happy I upgraded.
PS. I have 7yrs of upgrades where my S22U had four. That's a huge bonus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the added galaxy AI features
on March 22, 2026
Posted by: Aac1988
[This review was collected as part of a promotion.] I buy phones every year and this year's model did not disappoint.
Overall I'm very satisfied with the built in privacy display and the way I can customize it to specific apps, notifications, and different strengths of privacy. I do hope there's a way through a software update to make max privacy nicer to look at but I understand it's function.
The sound enhancer really brings my music to life on one of my non samsung ear buds that I use for work compared to when I used them on the s25 ultra. It pairs well with the buds 4 pro.
I love the 60w charging speeds compared to the 45w charging. The upgrade is minor but comes in handy when I'm in a hurry.
I'm digging the call screening feature haha. The photo assist has improved quite a bit.
I love the endless customizable options that Samsung offers.
This phone pairs well with my watch 8 and buds 4 pro.
I'm loving the color and more rounded corners.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the hype
on March 22, 2026
Posted by: Maugham
I've been playing around with the phone and I gotta say I'm not impressed. Quite honestly I hate the bulky feeling it has due to the raised camera. I'm also upset to hear that the phone is now aluminum vs the titanium. The only feature I can say I like is the privacy screen. I feel like samsung is trying to hard to be like other big name brands. I've been a samsung lover for years but I'm seriously contemplating returning this and switching to a new brand entirely due to this new lineup.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 23, 2026
Hello Maugham, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand how disappointing it can be when you have a new device that is not aligning to your expectations. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that happen in our day to day lives. This can help you with the feel and appearance of your device. We have provided a link to the complete manual to help you fully discover the amazing features available on your device in addition to the new Privacy Display including horizontal lock, and Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Well rounded and polished phone
on March 22, 2026
Posted by: HonestV
[This review was collected as part of a promotion.] Normaly I upgrade my galaxy phones every year, but last year I skipped on S25 ultra. I thought there wasnt much of improvement over S24 ultra, and my phone handled everything I threw at it. This year I decided to give the S26 ultra a try. I wasnt dissapointed at all. Display is great, I like the new rouned edges and overall design. Cameras are deffinetly better and my favorite future is AI photo editing. The only thing I would be happy to see is a 7000mah battery or higher. Sometimes with my calls and some online browsing battery gets down to 25% or lower by the end of the night. It would be nice to see an improvement in this department. I also think since charging wattage is higher, Samsung should've included a 65w charger. I still have a charger from my Note 20 that I use, so it would be a nice gesture to include charger at least every 2-3 releases.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone, fast and responsive
on March 22, 2026
Posted by: Cartmanny68
[This review was collected as part of a promotion.] Easy to set up out of box. Thin design. Unsure on the rounded corners yet as was used to previous models. Phone is very fast and very responsive. Took some getting used to location of various settings. Love that the software was not overloaded with games, that was a much appreciated change from part models. There are some thing that wish were not forced when setting up the phone but can go turn thing off later once you fine then.
Galaxy AI has some cool features but some were forced during setup again which was frustrating. Would prefer things not be forced and be a choice after the setup is done. Otherwise the overall experience has been fantastic. Super fast, very responsive, the finger print reader is lightening fast, battery life has been excellent, and it was straight forward to get the phone up and going and set how I prefer. The privacy features like interesting though not sure have much need for it myself. The Galaxy AI circle and search is very cool and works great. Really very happy with the phone and experience this far.
Galaxy AI has some cool features but some were forced during setup again which was frustrating. Would prefer things not be forced and be a choice after the setup is done. Otherwise the overall experience has been fantastic. Super fast, very responsive, the finger print reader is lightening fast, battery life has been excellent, and it was straight forward to get the phone up and going and set how I prefer. The privacy features like interesting though not sure have much need for it myself. The Galaxy AI circle and search is very cool and works great. Really very happy with the phone and experience this far.
Value
5
Written by a customer while visiting Samsung US