Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(15,688 Reviews)
Rating breakdown 15,688 reviews
5 Stars
13,715
4 Stars
1,571
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5
Better than evet
on August 17, 2026
Posted by: Pilot13
[This review was collected as part of a promotion.] Samsung does it again. This time with AI capabilities. You can do so many new things and create anything that crosses your mind. I strongly recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than evet
on August 17, 2026
Posted by: Pilot13
[This review was collected as part of a promotion.] Samsung does it again. This time with AI capabilities. You can do so many new things and create anything that crosses your mind. I strongly recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Flagship Phone with no apparent shortcomings
on August 17, 2026
Posted by: PRL8675309
[This review was collected as part of a promotion.] I'm glad that I chose to upgrade to the S26 Ultra when my carrier, Verizon, offered a deal to get it for no cost.(although I did choose the 1TB version so there is a slight monthly cost). With the current Gen mobile processor paired with 1TB of storage and 16GB of RAM this phone can easily handle anything I need or want to throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm really not seeing a lot different from my s22
on August 16, 2026
Posted by: Dnikburt
[This review was collected as part of a promotion.] I had the device about 2 weeks I'm not seeing a whole bunch different from my s22 ultra and maybe I need to find out how do I make my pictures better I'm really not seeing a lot ..when am I going to get the AI extra stuff maybe I need a book on how to use it
Value
3
Response from Samsung USBy R&R Team, August 17, 2026
Hello Dnikburt, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand upgrading to a new device can come with a bit of a learning curve as you discover the changes and new features that can enhance your usage every day. We have provided a link to an article to help you with the capabilities of Galaxy AI. We have also provided links to the complete manual and the Samsung Support Team to help you customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A cut above the rest
on August 16, 2026
Posted by: Grebow
[This review was collected as part of a promotion.] “I been needing and wanting a new phone glad I chose this one sleek and very responsive”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My honest review.
on August 16, 2026
Posted by: G73Leo
[This review was collected as part of a promotion.] I've been using this Samsung Galaxy S26 Ultra for a bit now and it is a huge upgrade. I chose this phone because my old Motorola just wasn't cutting it anymore, and I needed something fast and reliable.
The screen is massive and crystal clear. It makes casting stuff straight to my TCL ROKU TV super easy without any of the headaches or lag I used to deal with. It’s built tough, too, which is exactly what I need, I don't have to worry about it taking a beating during a long shift at the warehouse. The battery easily lasts all day, and everything just runs smooth.
Overall, it's a really solid, heavy-duty phone that gets the job done without overcomplicating things. Worth the money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My New Device
on August 16, 2026
Posted by: RayOfSunshine
[This review was collected as part of a promotion.] I am extremely happy with my Samsung S26 Ultra. The phone is very easy to use, with a smooth and user-friendly interface that makes everything simple and convenient.
The features are outstanding, especially the stunning display, fast performance, and excellent camera quality. The battery life lasts all day, and the overall design feels premium and durable.
Whether for work, entertainment, or photography, this phone delivers an exceptional experience. I highly recommend the Samsung S26 Ultra to anyone looking for a powerful smartphone packed with great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the new features.
on August 16, 2026
Posted by: PatiCakes
[This review was collected as part of a promotion.] I chose this phone because I've always had Samsung phone. I like the new features but I feel the battery life needs improvement. I love the selfie. I would still upgrade for future Samsung phones.
Value
4
Written by a customer while visiting Samsung US