Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,417 Reviews)
Open Ratings Snapshot
Rating breakdown 13,417 reviews
5 Stars
11,714
4 Stars
1,355
3 Stars
208
2 Stars
55
1 Star
85
65%of customers recommend this product. 
(
92 out of 142
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
Awesome features
on March 25, 2026
Posted by: Love2share
[This review was collected as part of a promotion.] This device is awesome the camera takes beautiful pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra is ULTRA REFINED.
on March 25, 2026
Posted by: SamsungOnTop
[This review was collected as part of a promotion.] Samsungs most innovative Ultra model yet. The phone comes with it built in Galaxy AI integration, built in privacy display, S-pen, and the Snapdragon 8 gen 5 chipset, this phone is another reason Samsung remains on top in the smartphone industry. The Sky Blue model is beautiful, and so is the One UI 8.5. Flawless powerhouse.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S26 Ultra nice overall
on March 25, 2026
Posted by: News26ultra
[This review was collected as part of a promotion.] The phone looks and feels good but the camera bump is quiet big. You cannot lay your phone falt on its back and it will be raided. Any holder or grip that you want to put your phone will now interfere with the camera bump. The display is decent. Whites shades are definitely not white and a little Creamy but I got used to it. The font size for me is either too big or a little small. I am using the lowest setting on screen zoom as the icons feel too big and zoomed it. The Galaxy AI features are very intuitive and nice addition.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new fav
on March 25, 2026
Posted by: Kitkat9896
[This review was collected as part of a promotion.] I love all the new features like Galaxy AI, it's so fast and smooth. I use it mainly as creator for meta and insta. I'm excited to use all the features.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2026
Hey Kitkat9896, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love all of the new and enhanced features available on your device, and that you are finding it to operate fast and smooth during your usage. We have provided a link to the complete manual to help you maximize your experience and express your creativity during creation. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seems much faster than the 24
on March 25, 2026
Posted by: Kevrm60
[This review was collected as part of a promotion.] The Galaxy ai works great even in photo editor. Phone is faster smooth an like the new design.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2026
Hey Kevrm60, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying using Galaxy AI to enhance your photos and enjoy your camera in a whole new way. We have provided a link to the complete manual to help you discover all of the amazing features of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features.
on March 25, 2026
Posted by: jtk006
[This review was collected as part of a promotion.] The battery life is great. Night photography is amazing. And the Galaxy AI is a perfect companion to have for moving fluidly throughout the day. I'm planning to get a bluetooth galaxy watch soon to have a seamless fitness tracker.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2026
Hello Jtk006, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are so pleased with the battery life, camera quality at night, and that Galaxy AI is helping you with many daily tasks. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great led
on March 25, 2026
Posted by: Homerun
Battery great,camera awesome, display nice, durable, and great performance
Response from Samsung USBy R&R Team, March 25, 2026
Hi Homerun, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are experiencing extended battery life, excellent camera quality, and enjoying the new display settings available for your device. We have provided links to resources to help you discover additional features like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy and simple to use with amazing features
on March 25, 2026
Posted by: Fybstreetz
[This review was collected as part of a promotion.] I use my phone for work and it is very useful I use the Ai feature to summarize notes and complete other tasks that need to be summarized
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2026
Hello Fybstreetz, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are so pleased with the usage of Galaxy AI for many of your daily tasks, and finding it so useful for summarize your notes. We have provided a link to the complete manual to help you discover and integrate additional features of Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
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