Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8
(8,307 Reviews)
Rating breakdown 8,307 reviews
5 Stars
7,273
4 Stars
822
3 Stars
135
2 Stars
31
1 Star
46
70%of customers recommend this product.
(
64 out of
91)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
3
Some upgrades some down grades
on April 28, 2026
Posted by: Anonymous
I'm a BIG Samsung guy like every product I own is Samsung and I've had every iteration of the galaxy phone series since its first inception. I love the privacy screen on the S26 ultra, the display, camera and battery life. My issues come in at 1 and this is my biggest gripe with the phone is the vibration for calls and notifications. I have it turned up to the highest intensity and went through all the patters and I will not hear it on hard surfaces or feel it in my pocket. That alone is enough that had i known this I would've stayed with my S24 Ultra. The next is it started off extremely fast for most tasks but now theres a delay and I lose 5G frequently in areas that I wouldn't think my signal would be a problem.
Response from Samsung USBy R&R Team, April 29, 2026
Hi Clay, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pl eased to hear that you are enjoying the new Privacy Display, camera quality, and lasting battery life. We have provided links to a few troubleshooting guides to help you with the connection to your carrier you mention causing frustration. We have also provided a link to the Samsung Support Team if you believe the vibration is not functioning on your device as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s26 ultra ultimate Ai
on April 29, 2026
Posted by: Gxprobass
[This review was collected as part of a promotion.] Galaxy Ai, gr8 feature, everything else is garbage. Great speed, great touch flow, no hangs, fast process and all real time feeling
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera!
on April 29, 2026
Posted by: Flyboy2026
[This review was collected as part of a promotion.] Galaxy AI allows me to improve on the pictures, by removing unwanted artifacts or even people from a scene. Also, we can do all sorts of improvements and add things to celebrate an occasion!
Value
5
Written by a customer while visiting Samsung US