Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(8,136 Reviews)
Open Ratings Snapshot
Rating breakdown 8,136 reviews
5 Stars
7,132
4 Stars
801
3 Stars
129
2 Stars
30
1 Star
44
71%of customers recommend this product. 
(
64 out of 90
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Black (Verizon)
Customer Rating
1 out of 5
1
Samsung is a rip off
on April 27, 2026
Posted by: THEhawk
[This review was collected as part of a promotion.] I got the new S26 ultra on a trade in and missed the deadline to ship my trade in they completely blocked the phone and can no longer use i tried to ask them if I can make payments on it and they said no and want the 700 all at once I already paid 600 so now im out 600 with a phone I cant even use worst experience I ever had and will never use Samsung again
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Upgrade
on April 27, 2026
Posted by: BrianT
[This review was collected as part of a promotion.] Love the new Galaxy AI along with the battery life.
I actually use Bixby now - to my surprise.
I love the way Galaxy AI helps me with my photos.
Speaking of photos, this S26 Ultra takes great ones.
Overall it is a huge upgrade from my old S22 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Satisfied customer
on April 27, 2026
Posted by: Pelon50
[This review was collected as part of a promotion.] I love my new galaxy 26 ultra nice big screen, am S pen. Its great for anything weather its movies, games, etc
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy ultra 26
on April 27, 2026
Posted by: Champs
[This review was collected as part of a promotion.] Has been the best phone hands down. Speed quality everythjng
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is BEAUTIFUL!
on April 27, 2026
Posted by: MarvLman
[This review was collected as part of a promotion.] Can't wait until I own this phone. Feels lightning fast and responsive!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it
on April 27, 2026
Posted by: Dorsalhen
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a powerful and high-quality phone with an amazing camera and very fast performance. The screen is big, bright, and perfect for watching videos or using apps.
The battery lasts all day, which is great for daily use. However, it is a bit expensive and quite large, so it may not be comfortable for everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best phone I have ever owned
on April 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The S26 Ultra phone could every easily be the best phone currently available anywhere in the world. It's a powerhouse of a phone and can easily surpass even high end computers with its features and processing capabilities. The GalaxyAI features are embedded in so many tools that make your daily phone usage so much more productive even without needing to invoke it explicitly.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 27, 2026
Hi BondPacific, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this to be the best phone you've ever had, and that you are finding Galaxy AI such a helpful tool for your daily needs. We would love to hear from you again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's ok for now
on April 27, 2026
Posted by: OldPerson
[This review was collected as part of a promotion.] Galaxy AI is good. But in general NOT really an improvement from my 24 Ultra
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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