Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Average customer rating
4.8
(6,516 Reviews)
Rating breakdown 6,516 reviews
5 Stars
5,724
4 Stars
631
3 Stars
96
2 Stars
24
1 Star
41
68%of customers recommend this product.
(
48 out of
71)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Customer Rating
4
Has Great Features While Allowing The Use Of Old A
on April 8, 2026
Posted by: Securesnake
[This review was collected as part of a promotion.] Galaxy 26 ultra well deliver the modernist design of new age apps and features while allowing the old apps and features to be used in one integrated device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Defective phone they won't fix.
on April 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] They sent me a phone with a defective camera that does not focus with the 0.6 and they voided my warranty after two weeks due to a scratch that's not even near the camera phone glitches highly do not recommend Samsung.
Value
1
Response from Samsung USBy R&R Team, April 9, 2026
Hey Sam3196, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information for clarification, and to review any additional options that may be available to you for a repair to your device. We have also provided a link to a troubleshooting guide to help you with the blurry photos you mention when using specific zoom. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
An actual upgrade.
on April 9, 2026
Posted by: RoJoMo
[This review was collected as part of a promotion.] I’ve been really impressed with the S26 Ultra so far. The biggest things I’ve noticed are how polished everything feels day to day and how much the phone actually helps without getting in the way. The Galaxy AI features have been more useful than I expected, especially for quick writing help, summaries, and little productivity tasks that save time. The integration with Gemini also feels like a real upgrade since it makes the phone feel more capable and a lot more seamless when I need answers, organization, or help on the fly.
I’ve also really appreciated the privacy display feature. It adds a layer of comfort when I’m using my phone in public, especially when I’m reading messages, checking email, or working on something I don’t want visible to everyone around me. Overall, the S26 Ultra feels powerful, smart, and genuinely practical in a way that stands out.
I’ve also really appreciated the privacy display feature. It adds a layer of comfort when I’m using my phone in public, especially when I’m reading messages, checking email, or working on something I don’t want visible to everyone around me. Overall, the S26 Ultra feels powerful, smart, and genuinely practical in a way that stands out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍 phone!
on April 9, 2026
Posted by: Motivated2026
[This review was collected as part of a promotion.] I've had this phone for about a month now and it surprisingly surpassed my expectations. It's fast, light, Great technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lighter, Slimmer, and Better
on April 9, 2026
Posted by: LowfatYogurt
[This review was collected as part of a promotion.] Upgraded from my S23 Ultra to the S26 Ultra. The battery life was significantly improved and so were the charging speeds. The speaker sounds louder and fuller than the previous model. In addition to this, the cameras got a big upgrade as well. Better low light performance, cleaner videos, as well as improved pro controls.
Galaxy AI feels well implemented. The search option works wonders when looking for things and the summaries it makes for messages and PDFs are pretty accurate. It is less intrusive and more effective than other AIs.
The privacy display lives up to the hype. Working in Healthcare means a lot of PHI is discussed on work apps, this feature keeps strangers eyes off private information. Being able to enable and disable as needed is a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the privacy Display feature.
on April 9, 2026
Posted by: MARK07
[This review was collected as part of a promotion.] I used this phone mainly for work. I can't import files from my phone straight to my laptop. Galaxy AI has really good helping features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is exactly what I needed
on April 9, 2026
Posted by: VeldoraT
[This review was collected as part of a promotion.] Galaxy AI is Excellent. The call assist has definitely helped with the spam calls.. The audio eraser is also by far the best thing ever. I need more occasions to use it...
I use my device for pretty much everything Mostly streaming. Trying to draw and play games. The camera is perfect for taking cat picture.
I use my device for pretty much everything Mostly streaming. Trying to draw and play games. The camera is perfect for taking cat picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great New Features... Still Heats Up
on April 9, 2026
Posted by: SymbaK1015
[This review was collected as part of a promotion.] Absolutely love all the new features especially the AI!! My second favorite feature is the built-in privacy!
The only downfall I have found is that the phone still gets very warm. Okay, it gets hot. So hot at times, I have to shut it off to charge it. Once it starts to warm up, the battery drains very quickly. It drains faster than it accepts a charge. Powering the phone off allows for the phone to cool and accept a charge much better.
Value
4
Written by a customer while visiting Samsung US