Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Average customer rating
4.8
(6,319 Reviews)
Rating breakdown 6,319 reviews
5 Stars
5,548
4 Stars
617
3 Stars
91
2 Stars
23
1 Star
40
67%of customers recommend this product.
(
47 out of
70)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Customer Rating
5
Opensource
on March 18, 2026
Posted by: Green
Opensource Artificial intelligence Machine Learning
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra has great features!
on March 18, 2026
Posted by: Drknlvly101
[This review was collected as part of a promotion.] I am an average person who uses my phone for the basics. Yes, I play a few games and stream at times but for the most part, I am a simple user. The AI features that I truly enjoy are the call screening features. With so many scams, it is important to understand who is trying to communicate with you. Call assist provide those options and I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S Pen Downgrade
on March 19, 2026
Posted by: SPenAndGalaxyLineSucksNow
[This review was collected as part of a promotion.] Due to the downgrade of the S Pen, loss of the Bluetooth, the S26 Galaxy line has become significantly less useful to me. I see no need to continue with the Galaxy line in the future. The previous usefulness of the S Pen was the main selling point for me. Now it is no longer a feature, I have no reason to remain
Value
2
Response from Samsung USBy R&R Team, March 19, 2026
Hello there, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it can be when accessories you have used in the past have been changed. There are still many amazing features that can enhance your experience with the S Pen, and have provided a link to an article to help you with these features. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Cobalt purple
on March 19, 2026
Posted by: Jvazquez3695
[This review was collected as part of a promotion.] I had a Flip 7 but afterwards I wanted to switch back to a regular phone so my wife ordered her 26 ultra first in white and then I ended up ordering mine a week after let's say we both love our new phones
Value
5
Response from Samsung USBy R&R Team, March 19, 2026
Hello Jvazquez3695, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the apperance and inital usage of your device. We have provided links to the complete manual and Samsung Support Team to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Glitchy as heck.
on March 19, 2026
Posted by: SamsungJohn
[This review was collected as part of a promotion.] This phone has a mind of its own. I don't know if One UI 8.5 just wasn't ready or if Galaxy AI is the issue, but this phone has problems. It drops wifi whenever it wants. Android auto drops constantly. I'm always having to restart this phone.
I'm a Samsung guy all the way, but this phone doesn't make me happy at all.
Also, where did Samsung Messages go? It's not even in the store anymore!
Change is supposed to be good.
This hasn't been.
I'm a Samsung guy all the way, but this phone doesn't make me happy at all.
Also, where did Samsung Messages go? It's not even in the store anymore!
Change is supposed to be good.
This hasn't been.
Value
2
Response from Samsung USBy R&R Team, March 19, 2026
Hello SamsungJohn, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you troubleshoot the Wi-Fi and car connection with your device. We have also provided a link to the complete manual to assist you with different setting options for your messaging app. We have lastly, provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best
on March 19, 2026
Posted by: TerryC
[This review was collected as part of a promotion.] This phone is what every phone intends to be. Super fast, responsive, intuitive and extremely useful. Galaxy AI hit it out of the park. OneUI is an absolute joy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance
on March 19, 2026
Posted by: ChaosControl83
[This review was collected as part of a promotion.] I'm enjoying the experience with my new device and improved performance after trading in my s23 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a super phone on steroids!
on March 19, 2026
Posted by: 210yeti
[This review was collected as part of a promotion.] I absolutely love the built in A.I features! No need to download apps when you have it at your fingertips!
The A.I features integrated in the photo editing is a huge plus!
I was able to make my self look like a neurosurgeon, even though I am not! Who would have guessed!!
The A.I features integrated in the photo editing is a huge plus!
I was able to make my self look like a neurosurgeon, even though I am not! Who would have guessed!!
Value
5
Written by a customer while visiting Samsung US