Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Average customer rating
4.8
(6,319 Reviews)
Rating breakdown 6,319 reviews
5 Stars
5,548
4 Stars
617
3 Stars
91
2 Stars
23
1 Star
40
67%of customers recommend this product.
(
47 out of
70)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Customer Rating
1
Not great - Bloatware Fest
on March 18, 2026
Posted by: Skeptical Customer
The Phone is nice. The bloatware is horrible. Even after you turn it off it keeps coming back. I upgraded from a S22 and it overwrite most of my settings and just took control of my phone. There are slot of things I don't want to use on here (I have my own software preferences) yet I can't turn the Samsung feature off. Dex has gotten clutzy too. It does not work as well as on previous versions of the phone. Time will tell, but I am not sure I am happy with this upgrade.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, March 19, 2026
Hello Skeptical Customer, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when you are attempting to best align the settings to your preferences, and disable features you are not seeking to use on a daily basis. We have provided links to the complete manual and the Samsung Support Team to help you accomplish this task and ensure your device is operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 18, 2026
Posted by: Suredolovethisphone
[This review was collected as part of a promotion.] This phone is amazing, it is big enough to see everything clearly and the privacy screen is great. Cameras are stellar and the ui is incredible samsung really did an amazing job making this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the privacy display feature.
on March 18, 2026
Posted by: Ricky147
[This review was collected as part of a promotion.] Galaxy AI feature really shines through in multiple places - photo editing, s pen usage and call screening.
Overall love the S26 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 18, 2026
Posted by: Bamboo
[This review was collected as part of a promotion.] Love new privacy screen, so I don't have to apply secondary screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Why get rid of things people actually use?
on March 18, 2026
Posted by: PT27
from Virginia
Coming from the S23 Ultra, this phone is nothing of an upgrade. Yes it is a smidge 'snappier', feels a ever so slightly lighter and has rounded corners, but what is exactly new about it? I am sure there will be an auto generated response about this link or that link to discover your new device but I don't need that. What the people want is physically new equipment. More efficient batteries, better cameras, higher resolution screens, etc. 99% of individuals do not care about the excessive amount of AI software that is mostly uninstalled, if possible. A premium price for what my old phone does just the same. Just one question for the Samsung customer service... Why did you get rid of the Bluetooth function on the S pen. It is invaluable to our family in taking selfies on the holidays. You all truly ruined this line of phones for me when I found out the S26 ultra doesn't have this. Why? Seriously? And not just some auto generated stuff. It was the whole reason that I even got the Ultra to begin with. Do better.
Features
1
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, March 19, 2026
Hi there PT27, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific functionality of your device is to you, and we are always happy to help our customers replace removed features with the new features that have been added. If you have a Galaxy Watch you can use this as the remote shutter with your device. We have also provided a link to the complete manual to help you with the hand gestures and voice commands available to remotely capture photos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's a very fast system easy to connect phone comp
on March 18, 2026
Posted by: Germanshepherdmom
[This review was collected as part of a promotion.] The ai has helped me with my resume among other things u tell it wat to do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Samsung S26 Ultra
on March 18, 2026
Posted by: Nurselife12
[This review was collected as part of a promotion.] I am in love with the new S26 Ultra!
First, just the lighter feel of it is great. As a nurse, my old phone would weigh my scrubs down and it could make caring for a patient difficult at times. With the new Ultra, this is no longer an issue. It fits in my scrubs really well and is not constantly causing me to readjust my scrubs while I'm working.
Second, THE PRIVACY SCREEN!! OMG, I have needed this in my life for so very long! Gone are the days of having to sit sideways to prevent others from being able to see what I'm doing. Love, love, LOVE!!
I've only had my new Ultra for a little over a week, so still learning all the new features, but with the help of "tips" and Galaxy AI, I am loving the new S26 Ultra more and more every day!
First, just the lighter feel of it is great. As a nurse, my old phone would weigh my scrubs down and it could make caring for a patient difficult at times. With the new Ultra, this is no longer an issue. It fits in my scrubs really well and is not constantly causing me to readjust my scrubs while I'm working.
Second, THE PRIVACY SCREEN!! OMG, I have needed this in my life for so very long! Gone are the days of having to sit sideways to prevent others from being able to see what I'm doing. Love, love, LOVE!!
I've only had my new Ultra for a little over a week, so still learning all the new features, but with the help of "tips" and Galaxy AI, I am loving the new S26 Ultra more and more every day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on March 18, 2026
Posted by: Lovetoshop
[This review was collected as part of a promotion.] This device is amazing! It's fast and easy to use. The features are better than my last phone by far.
Value
5
Written by a customer while visiting Samsung US