Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Average customer rating
4.8
(6,197 Reviews)
Rating breakdown 6,197 reviews
5 Stars
5,449
4 Stars
599
3 Stars
88
2 Stars
23
1 Star
38
68%of customers recommend this product.
(
47 out of
69)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Customer Rating
5
New feature
on March 12, 2026
Posted by: UltraFan
[This review was collected as part of a promotion.] Really excited about the privacy screen..the last 5 samsung phones I had I've always bought a privacy screen protector for them-no more now the s26 ultra finally comes with built in privacy screen. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent but lacking battery
on March 12, 2026
Posted by: Trizkial
[This review was collected as part of a promotion.] Excellent screen and phone speed but I just wish they actually upgraded the battery. Why can't we have higher capacity like the one plus for this price point? Still a fantastic phone. Also add more Bluetooth audio codecs please.
Galaxy AI is pretty cool tbh
Galaxy AI is pretty cool tbh
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on March 12, 2026
Posted by: Adam
Poor speaker quality compared to S25 Ultra. Sounds like a cheap phone you buy at Walmart. Not impressed. Starting to go backwards with quality. Wish I had just stuck with S25 Ultra.
Response from Samsung USBy R&R Team, March 12, 2026
Hello Adam, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We completely understand how distressing it can be when your new device is not meeting your expectations in functionality. We have provided links to troubelshooting guides to help you troubleshoot the audio quality of your phone. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on March 12, 2026
Posted by: Djandrru
[This review was collected as part of a promotion.] I am completely satisfied with everything Samsung produces; the brand is beyond competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From day one samsung has never failed
on March 12, 2026
Posted by: Excel1
[This review was collected as part of a promotion.] AI awesome! Gaming is exciting and spectacular. Must have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Transition
on March 12, 2026
Posted by: Laser2boy
[This review was collected as part of a promotion.] The transfer from my S21 Ultra to the S26 Ultra was flawless. Still exploring all the new features and especially the Galaxy AI features. The phone executes commands quickly and the Malware/Virus feature appears to be very robust. Looking forward to experiencing all that this phone has to offer.
Value
5
Response from Samsung USBy R&R Team, March 12, 2026
Hi there Laser2boy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how easy you found the inital data transfer and setup of your device to be, and how excited you are to fully explore the capabilities of your device. We have provided a link to the complete manual for your device to help you fully explore your new device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on March 12, 2026
Posted by: K22620
[This review was collected as part of a promotion.] Upgraded from Galaxy S24 Ultra and I'm more than impressed. The cameras and video stabilization are fantastic, the Galaxy AI features are helpful and agentic, the audio eraser for watching videos is great, the display is phenomenal and the added privacy display is stellar. No problems at all after using for a week. Never really used the bluetooth capability for the s pen with my 24 ultra so that isn't a factor for me and the lack of built in magnets is easily solved with a phone case. Great phone. Would recommend 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on March 12, 2026
Posted by: napeHbNYC
[This review was collected as part of a promotion.] Great all around phone. Every feature is very well tought through.
Value
5
Written by a customer while visiting Samsung US