Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(5,994 Reviews)
Open Ratings Snapshot
Rating breakdown 5,994 reviews
5 Stars
5,271
4 Stars
580
3 Stars
83
2 Stars
21
1 Star
39
69%of customers recommend this product. 
(
44 out of 64
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
This product has great features.
on April 3, 2026
Posted by: Shiaatias
[This review was collected as part of a promotion.] Love it so much Its better then the s25 ultra. And the privacy screen protector is sick
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on March 11, 2026
Posted by: Lockoutmen
[This review was collected as part of a promotion.] Well the main reason I got the phone was because of the Galaxy AI feature and the Privacy feature of the ultra 26 Ultra I like this phone a lot I had the Galaxy s23 before I upgraded and it is a much better upgrade than what I had
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S26 Ultra Review
on March 11, 2026
Posted by: Marseilleicon
[This review was collected as part of a promotion.] I love the phone, the battery, the display and the AI. Only issue is the camera bump, it slides a lot as it's not as stable as the model previously. Other than that, great phone, glad I made the switch from 24 ultra!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is awesome
on March 11, 2026
Posted by: Calinative
[This review was collected as part of a promotion.] The AI features are excellent i had the s 24 ultra the s 26 ultra is the best phone on the market
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 11, 2026
Hey there Calinative, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love the enhanced features and new capabilities available on your device, and that you are finding it the best phone available. We have shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Next-Level Innovation with Galaxy AI
on March 11, 2026
Posted by: Thanathos
[This review was collected as part of a promotion.] I switched from the Galaxy S24 Ultra to the new S26 Ultra, and I couldn’t be happier. The display alone is a major reason — it’s brighter, sharper, and the new anti-spy mode is a total game-changer. That, along with the incredible audio draft feature, was exactly what convinced me to upgrade. The speakers are louder and clearer, and the camera now picks up much more light, so my night photos look better than ever.Galaxy AI feels smarter in every way. The call assistant that answers for me and summarizes what the caller needs is unbelievably useful, and the overall performance is faster and smoother than my old phone. Plus, being able to resize and rearrange the toolbar icons makes the whole experience feel more personal. The S26 Ultra really feels like Samsung’s most advanced and thoughtful phone yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best got better
on March 11, 2026
Posted by: Mwcinci
[This review was collected as part of a promotion.] I'm really liking this new s26u. The Galaxy AI I'm so so about. Just a fast phone with an incredible camera decent battery is good enough so far. I'll dig into the Galaxy AI more so I may be able to better review this later.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone but cases w/o magnets are limited
on March 11, 2026
Posted by: Grammymidge
from Hatton, AL
Nice Phone with new options that make it nicer to use. I wouldn't change anything about the phone. The only issue I have is the limited availability of cases that do not have the magnets in it. This is causeing an error to pop up telling me that the magnets will cause an issue with the response of the stylus. What I do not understand is that Samsung is offering these accessories for the Ultra when the issue exists.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Opaque Display
on March 12, 2026
Posted by: Smitty
I'm very disappointed in the display and pictures being washed out compared to the S23.
Response from Samsung USBy R&R TeamMarch 12, 2026
Hello Smitty, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it must be to have a brand new device that is not meeting your expectations. We have provided links to the complete manual and the Samsung Support Team to help you adjust any display settings to better align to your preferences, and help you troubleshoot this experience if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messagese
Written by a customer while visiting Samsung US
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