Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Average customer rating
4.8
(6,077 Reviews)
Rating breakdown 6,077 reviews
5 Stars
5,346
4 Stars
586
3 Stars
84
2 Stars
23
1 Star
38
67%of customers recommend this product.
(
44 out of
66)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Customer Rating
1
Instant regret
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I regret switching phones this year. It keeps loosing wifi signal. The sound quality blows. The speaker phone sounds horrendous on any end. Just a huge regret!
Value
1
Response from Samsung USBy R&R Team, March 30, 2026
Hi there Jenperez30, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not functioning as intended or expected. We have provided links to troubleshooting guides to help you with the Wi-Fi connection and audio quality of your device. We have also shared a link to the Samsung Support Team to offer additional assistance and options for resolution if you continue to experience the frustrations you mention. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
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Samsung Community
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Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Product did not perform as expected to me
on March 30, 2026
Posted by: Myk321
[This review was collected as part of a promotion.] Product did not perform well in returned the product. Battery life was very short compared to s24 ultra. Overall user experience was below standard.
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Hey Myk321, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. The design of this device is intended to have the battery learn your consumption habits during your inital usage and maximize automatically accordingly. We have provided links to troubleshooting guides to assist you with battery life, as well as to the Samsung Support Team to assist you any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra Camera
on March 31, 2026
Posted by: JDAWG07
[This review was collected as part of a promotion.] The camera has been truly impressive and works beautifully. # 1. The "Bright" Difference (Main Sensor)
The headline spec is the f/1.4 aperture on the 200MP main lens. In person, this translates to a much shallower, more natural "bokeh" (background blur).
The Experience: You don't have to rely on "Portrait Mode" as often. If you take a photo of a coffee cup or a person within 3–5 feet, the background falls away softly and naturally, making photos look less like "phone shots" and more like they were taken on a mirrorless camera. Low Light: This is where the aperture shines. It pulls in nearly 50% more light than the S25 Ultra. Users are reporting that "Night Mode" triggers less frequently because the sensor can simply "see" more without needing long exposures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is superfast. Great picture.
on March 31, 2026
Posted by: Cloud9
[This review was collected as part of a promotion.] Has a crisp picture. Ni e new features. Battery lasts a long time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best yet!
on April 1, 2026
Posted by: Rogerkm69
[This review was collected as part of a promotion.] I've owned the S Ultra series since S20. I had the S22 and S24 phones and this one is the easiest to operate and fastest yet! I love all the AI features for photography and Gemini assistant and it makes any task i want to use it for much easier! I love my new S26 Ultra phone. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Upgrade
on April 2, 2026
Posted by: ArDe83
[This review was collected as part of a promotion.] Year after year, the processing power of the Galaxy series continues to top itself. This new series is no exception. The response time when selecting an app is almost non-existent. The ability to have multiple apps open and to switch between them without a delay is also noticeable. The internal privacy screen has made my non-Android colleagues jealous of this feature. The camera quality is absurdly amazing. Even at max zoom, the picture quality holds up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on April 2, 2026
Posted by: SkellyWitch
[This review was collected as part of a promotion.] This phone is a great upgrade from my s22 ultra. I love the privacy screen, and how you can set it for individual apps plus the intensity. The galaxy Ai has been very helpful with keeping track of my school work. Helping me answer texts quicker with the add to calender option or the photo finder. I'm looking forward to finding more ways to use my phone to make my life easier then it has already made it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Mediocre Device
on April 2, 2026
Posted by: Lundy1980
from Ormond Beach FL
Cameras are the same as the last 4 years. The Display is not as color accurate as previous years due to the new "privacy Display feature" that makes the colors more washed out and Grey, battery life is a little better then previous years not by much, performance is a little better then the last 4 years of phones in the s series lineup, they did make the cooling chamber a bit bigger then last year's which helps with overheating but it can still be a problem at times especially while gaming or doing something intensive, the durability is about the same as 2 years ago except the screen is a little tougher they downgraded the frame of the device to the one used 2 years ago, otherwise its the same exact phone as the last 4 years so "upgrade" at your discretion
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Lundy1980, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We understand how important it is to feel that you've made a good investment in a new device that you enjoy using every day for a range of tasks. We have provided a link to an article to help you with the temperature of your device during your prolonged usage. We have also shared a link to the complete manual to help you adjust the Privacy Display to only enable with specific apps or notifications to help you have the brightness you may be seeking with your normal usage, and make use of the privacy when desired. We have also shared a link to the Samsung Support Team to assist you if you have questions about the differences between the titanium and armor aluminum for peace of mind with the durability of your device while continuing to lighten the design for comfort in your hand. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US