Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Average customer rating
4.8
(6,560 Reviews)
Rating breakdown 6,560 reviews
5 Stars
5,760
4 Stars
633
3 Stars
100
2 Stars
26
1 Star
41
68%of customers recommend this product.
(
52 out of
76)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Customer Rating
5
This product has a unique way that no other phone
on March 24, 2026
Posted by: Menace13
[This review was collected as part of a promotion.] So I use my phone for pictures which has an incredible camera zoom to it also to do work with galaxy AI is extremely helpful I love this phone the privacy screen that you can turn. On and off I use it for all around tasks it can do anything you ask it to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Display is Disappointing
on March 27, 2026
Posted by: Jazzandy
[This review was collected as part of a promotion.] I prefer my S25 Ultra over the 26 Ultra.
The display is less bright and vivid and the display gives headaches almost daily
The other upgrades are so minimal it was not worth upgrading, especially the camera.
The 25 Ultra is a gimmick phone with a cool privacy display feature that isn't worth it
Value
3
Response from Samsung USBy R&R Team, March 27, 2026
Hello Jazzandy, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your new device is not meeting your expectations. We have provided a link to an article to help you maximize your experience with your camera. We have also provided a link to the complete manual to help you adjust the settings around your new Privacy Display to align to your preferences, and be able to experience the brightness you are seeking, and have the privacy enable for specific settings and times when you are seeking this feature. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone feel
on April 2, 2026
Posted by: LapSung
[This review was collected as part of a promotion.] Feels very good in hand(s), fast, responsive, galaxy ai is pretty cool coming from the competition. Much more intuitive and very excited to learn more about the phone since my switch
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great and I like it
on April 3, 2026
Posted by: Ibrophon
[This review was collected as part of a promotion.] This phone is great and I like every bit of it. I don't have any complains and its normal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on April 4, 2026
Posted by: TayThomas92
[This review was collected as part of a promotion.] Galaxy AI is an added benefit but the Samsung phone line has always be my go to since I run my business off my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All very well the functions, and the new and Gala
on April 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] GALAXY AI With this new function it facilitates help and speeds up many things that could not be done before or were complicated but now it is easy to find everything fast surprise and help without a doubt Samsung Galaxy is the best
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hello LOVEgalaxy26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the features of Galaxy AI, and that you are finding it so useful for your needs every day. We have shared a link to the Samsung Support Team for your convenience if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good, I guess
on March 14, 2026
Posted by: Greenman
[This review was collected as part of a promotion.] Pretty good, but after a week now, I don't feel any difference from my s23 ultra. Sure it has galaxy AI, but what is that even. Sure is shiny!
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hi Greenman, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding good features and functionality with your new device. We know it can take time to fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have provided a link to the complete manual to help you explore your new device and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Display hurts my eyes
on April 8, 2026
Posted by: Clay
from Tx
I loved this phone but unfortunately had to return it i love the size the battery was good the camere was a nice upgrade from the last phone i had felt good in my hand but the screen somthing about the screen it strains my eyes out. I can only use the phone for 5 to 10 minutes tops before I start getting a really bad headache so overall all good phone for some but not for me sadly the display was not the best you can see pixels its noticeable i really wish they would fix this but they wont and the Samsung message sad to see that the 26 dont have it and no longer will
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 9, 2026
Hello Clay, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the prolonged usage of your device is to you every day, and wanting to be able to view your device comfortably. The Privacy Display on your device is a setting that can be disabled or only enable during app usage you feel would be needed, to help prevent this irritation you mention experiencing. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US