Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(6,558 Reviews)
Open Ratings Snapshot
Rating breakdown 6,558 reviews
5 Stars
5,759
4 Stars
633
3 Stars
100
2 Stars
25
1 Star
41
69%of customers recommend this product. 
(
52 out of 75
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
Fantastic phone
on April 9, 2026
Posted by: rizzyc
[This review was collected as part of a promotion.] Im loving the new S26 ultra. It ticks all the boxes for my daily use.
The s pen is a wonderful tool for productivity in my field of work.
I am impressed with the camera and it is a welcome upgrade from my previous device.
The galaxy AI features work great for editing photos, call translation, and even text editing before sending an email.
Overall I am very happy with the upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Defective phone they won't fix.
on April 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] They sent me a phone with a defective camera that does not focus with the 0.6 and they voided my warranty after two weeks due to a scratch that's not even near the camera phone glitches highly do not recommend Samsung.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 9, 2026
Hey Sam3196, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and your warranty information for clarification, and to review any additional options that may be available to you for a repair to your device. We have also provided a link to a troubleshooting guide to help you with the blurry photos you mention when using specific zoom. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still Stunning After All These Years
on April 9, 2026
Posted by: WEW992
[This review was collected as part of a promotion.] After a decade of using the Galaxy series phones I am again impressed by the phone, it's design, the many features including but not limited to the Galaxy AI which helps with simple tasks like setting appointments, searching for an object based on an image, to manipulating my photos.
Hands down the best pocket super computer humanity has ever produced.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Great Phone
on April 10, 2026
Posted by: Tigger
[This review was collected as part of a promotion.] Galaxy AI - this seems to be a great feature, but seeing how I'm new to it, I don't use it very often. I've played around with it on my new S26 Ultra & I like it and it does what is supposed to do. When I did try AI, I had fun with it. I'm kinda old school when it comes to stuff like AI, but it's a great feature to have on the phone.
Now for more info on my new S26 - the processing system in this phone is amazing. I've watched movies, played games, streamed movies from my phone to my TV and the picture clarity was great. The colors are wonderful and vibrant. This was a great switch for me
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2026
Hi there Tigger, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the features and processing power of your new device. We have provided a link to an article to help you become more familiar with the Galaxy AI available on your device to help you integrate it more in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
it's a shame they didn't improve cameras.
on March 13, 2026
Posted by: dobetterysammy
[This review was collected as part of a promotion.] I'm dissatisfied with samsung the cameras are a joke and dont look any better than previous generations. save your money and don't buy the s26 ultra.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 13, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when you have a new device that is not meeting your expectations. We have provided a link to an article to help you capture the best possible photos and videos with your device, and to the complete manual to help you discover the ways Galaxy AI can help you edit and play your photos and videos like never before. We would love to hear from you again in the future if you have additional feedback on features you would like to see in future generations of devices. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible display panel
on March 23, 2026
Posted by: humour412
from MD
Display panel with new hardware tech to accommodate a privacy display feature causes very visible shimmering / fuzziness around characters or icons for example. Very uncomfortable to read any type of text. Phone was returned.
Response from Samsung USBy R&R Team, March 23, 2026
Hey Humour412, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important the clear viewing of your display is to you for prolonged usage, and being able to read your texts, emails, and additional materials. The new Privacy Display settings can be adjusted to only enable for specific apps and notifications to help you customize your experience for brightness and clarity you are seeking. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
It's definitely Blue!
on March 12, 2026
Posted by: Purple Professional
from Fort Worth, TX
Enough said, I sent it back! Beware purple lovers!
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Purple Professional, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand that it can be disappointing when you are expecting a certain appearance on your device that is not met when you first see your new phone. We do recommend protective cases on all devices and this can be a way to help you acheive the appearance you are looking for to express your personal sense of style. Please, reach out to us again any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Sad with samsung
on March 24, 2026
Posted by: Willie
A lot of money 💰 but the phone with 5000mh it's a joke a lot customer we need 7000mh
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 24, 2026
Hey Willie, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important the lasting battery life of your device is, and not having your usage interrupted during the day to charge your device. This device is designed to adjust automatically to your battery consumption habits and maximize after a short period of usage. We have provided links to troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you experience frustrations with the battery of your device, or you have questions about the capabilities of your new device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 897-904 of 6558 results 
<< 1 ... 111 112 113 114 115 ... 820 >>