Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Average customer rating
4.8
(6,550 Reviews)
Rating breakdown 6,550 reviews
5 Stars
5,752
4 Stars
632
3 Stars
100
2 Stars
25
1 Star
41
68%of customers recommend this product.
(
49 out of
72)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Sky Blue (Verizon)
Customer Rating
1
Not so Good
on March 13, 2026
Posted by: Daleduro13
Camera still sucks in selfie mode. The AI feature to grammar check your spelling still censors you. This phone is as fast/laggy as my S23 ultra, nothing seems like an update on this phone. My Iphone17 pro max 1TB was cheaper than this phone and has better quality all around. Samsung sucks now
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2026
Hello there Daleduro13, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it must be when you have a new device that is not meeting your expectations. We have provided links to articles to help you with the camera quality, and speed of your device at your convenience. We have also provided a link to the Samsung Support Team to offer direct assistance through chat with the features of Galaxy AI you believe are not operating as intended or expected. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Device
on March 25, 2026
Posted by: S26Fan
[This review was collected as part of a promotion.] All the pillars of a great smartphone are taken care of - cameras, display, battery life, design and speed. Absolutely no complaints coming from a S21+. The "Galaxy AI" features are useful in almost all situations. Beast of a phone.
Value
5
Response from Samsung USBy R&R Team, March 25, 2026
Hi there S26Fan, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing that you are loving the enhanced basics of your device including the battery life, display, camera, and processing power. We have provided a link to the complete manual to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from s22 ultra
on March 12, 2026
Posted by: Hateupgrading
[This review was collected as part of a promotion.] Upgrading from S22 ultra. So far very happy. I had no idea what i had been missing through the year. I have been using for 3 days so far and have not had to charge yet plus this phone is so much faster. I had watched a video on YouTube comparing the speeds which showed the speeds were not going to be much faster but holy smokes it is like night and day! Everything just runs so much smoother. And Samsung has smartswitch down at this point to which is so helpful switching phones. I am just starting to use Galaxy AI. So fun and educational!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stilus non vork
on March 12, 2026
Posted by: Slavik
[This review was collected as part of a promotion.] Phone not good stilus non work, big problem for me
Value
1
Response from Samsung USBy R&R Team, March 13, 2026
Hello Slavik, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We know how frustrating it is when your new device is not operating as intended or expected. We have provided a link to an article to help you with the new S Pen features available on your device. We have also shared a link to the Samsung Support Team to assist you further if your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on March 14, 2026
Posted by: Lovelysung
[This review was collected as part of a promotion.] This phone is great it does way more than most phones i don't have to struggleno more with other phones not being as fast or convenient to use whilst also utilizingthe amazing ai features i cant it do anything and it will don it one of the best Samsung devices on the market today
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well designed.
on March 17, 2026
Posted by: GRFRIZZELL
[This review was collected as part of a promotion.] I like the overall design but I would like the case to be less slick,maybe with a texture added to edge and/or back. I'm a senior citizen and my grip has gotten weaker, also my finger tips are slick and will not hold well. I use the AI search most of the time because it remembers and draws off the previous conversation. I like the privacy screen because I'm around kids who like to try an take phone to play games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Obsessed it!
on March 21, 2026
Posted by: Juls19
[This review was collected as part of a promotion.] Honestly, I really love the Samsung S26 Ultra, especially because of all its AI features. They’re not just there for show — I genuinely feel like they help me in my day-to-day life. It makes it so much easier to stay organized, save time, and get things done faster without constantly switching between apps. For anyone who values productivity, it becomes a really useful tool.
Another thing I’m obsessed with is the camera. The stability is just amazing. Videos come out super smooth, even when you’re moving, and that makes a huge difference. On top of that, the overall quality is incredible, both for photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest all in one package so far!
on March 24, 2026
Posted by: Jeffro
[This review was collected as part of a promotion.] This is my 5th Galaxy device and this is the best overall by far. It has taken everything great and put it all in one package.
Then add "Galaxy AI" to the package and you just cant beat it!
Then add "Galaxy AI" to the package and you just cant beat it!
Value
5
Written by a customer while visiting Samsung US