Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(7,768 Reviews)
Rating breakdown 7,768 reviews
5 Stars
6,808
4 Stars
766
3 Stars
123
2 Stars
30
1 Star
41
71%of customers recommend this product.
(
64 out of
90)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Privacy display
on April 22, 2026
Posted by: Neilduv
[This review was collected as part of a promotion.] The privacy display works well and the best looking phone so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 26plis
on April 22, 2026
Posted by: Chela1977
[This review was collected as part of a promotion.] Everyday phone use, enjoying and still learning about all the new upgrades but for the most part I love it. I just wish the phone was bigger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 22, 2026
Posted by: Will1234
[This review was collected as part of a promotion.] Love this phone. The speed, the Galaxy AI I use a lot with my photos. I really like the privacy display as I am in public area most of my day. Battery life is amazing. I would recommend this phone to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Lateral Move with Missing Features
on April 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I moved from the Galaxy S24 Ultra and haven't found a meaningful improvement in day-to-day use. Performance, battery life, and camera quality all feel essentially the same, which makes this change hard to justify.
The new privacy screen is one of the more disappointing additions. While it may be intended to limit viewing angles, it reduces contrast and color accuracy, increases perceived brightness, and causes eye strain during extended use. In practice, it feels more like a visual filter than a useful tool, and I keep it disabled.
I also rely heavily on the S Pen for work, including note-taking and presentations. Earlier versions supported Bluetooth remote features, which are no longer available. That was a useful capability. I also use my phone a lot at night, and the display controls are less practical in low light.
For my usage—email, notes, navigation, media, light editing, and connecting to a mirrorless camera—the experience is nearly identical to the S24 Ultra. Charging speed does seem improved, and the more rounded edges are more comfortable to hold.
In practical use, there is nothing here that clearly separates it from other devices in the same lineup. If you do not rely on the S Pen, the experience does not stand out. Galaxy AI is present throughout the device, but I disable most of those features because they do not add value to my workflow.
Overall, this feels like a lateral move with some regressions. In hindsight, I would have kept the S24 Ultra and waited.
Value
2
Response from Samsung USBy R&R Team, April 22, 2026
Hi there DesertSignal, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We understand how frustrating it can be when your new device has been redesigned from your previous device. We have provided a link to an article to help you with the new S Pen capabilities. We have also provided a link to the complete manual to help you with the settings available on the Privacy Display to only enable for specific apps or notifications to help you have the best of both worlds with this feature. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions about your phone. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Mobile Device
on April 22, 2026
Posted by: Crushaim
[This review was collected as part of a promotion.] The new features on this S26 ultra are astonishing,,, I love the new AI upgrades and the auto privacy glass is a game changer, I highly recommend this device to anyone who's in the market for a new phone, I nicknamed it the I Phone killer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device with many options to customize 😍
on April 22, 2026
Posted by: GalaxyStar
[This review was collected as part of a promotion.] Love s26 ultra.
Best battery life.
Best camera.
Smooth performance.
Unlimited customization, specially if you install Good Lock.
AI features are awesome. Photo assist is handy and works every time.
Off course privacy screen is my favorite.
Best battery life.
Best camera.
Smooth performance.
Unlimited customization, specially if you install Good Lock.
AI features are awesome. Photo assist is handy and works every time.
Off course privacy screen is my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Stylish but Unimpressive
on April 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Its s good looking device and in my opinion is one of the best of the last few years, it is incredibly underwhelming in every other category. The AI tools are neat but dont get applied to my day to day, the price has climbed for a device that had essentially been the same for 4 years. At this time I wish I had stayed on my s23 ultra as it was an identical experience.
Value
2
Response from Samsung USBy R&R Team, April 22, 2026
Hi there JCReviews, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your new device is not meeting your expectations. We have provided links to a few articles to help you enhance your experience with Galaxy AI and best align the settings of your device to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you h ave questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Efficient, Stylish, and with Privacy
on April 22, 2026
Posted by: LoonY11
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a masterclass in refinement, proving that peak performance and sophisticated design can coexist without compromise. It’s a device that commands attention but remains rugged enough for daily life. Efficiency is equally impressive; the device intelligently manages power, stretching battery life through intensive days while maintaining a brilliant display. The new Galaxy AI features are a great help especially when helping to clean up photos. The standout feature is the Integrated Privacy Display. At the touch of a button, the phone helps keep your sensitive documents and messages are visible only to you, effectively vanishing for anyone looking from the side.
Value
5
Written by a customer while visiting Samsung US