Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(6,558 Reviews)
Rating breakdown 6,558 reviews
5 Stars
5,759
4 Stars
633
3 Stars
100
2 Stars
25
1 Star
41
69%of customers recommend this product.
(
52 out of
75)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
This Phone is Epic
on April 9, 2026
Posted by: Joyboy
[This review was collected as part of a promotion.] I use Galaxy AI everyday. It helps me stay on top of my tasks and helps me get ready for the day. When I wake up, I have a routine to open up my now brief to tell me what I have going on for the day and it has been amazing. I love the privacy display. I commute on public transit everyday and it keeps things where I want them to be while unwanted attention stays away. I also love the look and feel of the phone. The blue color with the boxy look feels great in my hand and feels like a premium device. I dont normally take a lot of pictures but having this phone makes me want to know because the camera is so good. I am now immersed in the samsung ecosystem, with the new galaxy buds bro, galaxy watch and galaxy tab. Samsung keeps doing things to keep me in and I am not leaving!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing but not much new
on April 10, 2026
Posted by: Goodstuff
[This review was collected as part of a promotion.] The S26 Ultra remains a top-tier choice for power users, though it emphasizes refinement over radical change. Its new elite gen 5 processor ensures that performance, from fps gaming to heavy multitasking, is flawless.
Key Takeaways:
Galaxy AI: This is where the phone shines. The upgraded Galaxy AI features like Note Assist and Photo Assist feel more intuitive, proactively suggesting edits and summaries that actually save time.
Privacy Tech: The new display technology is perfect for keeping on-screen information private from side-viewers, which is a major plus for commuters.
Hardware: The S Pen is ok, no bluetooth again which sucks! And the massive camera bump causes a significant wobble on flat surfaces. Additionally, the return to an aluminum frame feels like a slight step back in "premium" feel compared to previous titanium builds.
My Daily Usage:
Work: I use the S Pen daily for marking up digital documents and Note Assist to write brief notes during appointments.
Streaming & Movies: The 6.9-inch AMOLED screen is my go-to for watching movies and streaming content while traveling. Dude, it's fast. And the battery lasts a while during streaming.
Gaming: The device handles the most demanding mobile games with zero lag and impressive thermal management.
Photography: I rely on the AI-enhanced "Nightography" for sharp low-light photos and use the creative tools to polish images for personal projects.
Galaxy AI: This is where the phone shines. The upgraded Galaxy AI features like Note Assist and Photo Assist feel more intuitive, proactively suggesting edits and summaries that actually save time.
Privacy Tech: The new display technology is perfect for keeping on-screen information private from side-viewers, which is a major plus for commuters.
Hardware: The S Pen is ok, no bluetooth again which sucks! And the massive camera bump causes a significant wobble on flat surfaces. Additionally, the return to an aluminum frame feels like a slight step back in "premium" feel compared to previous titanium builds.
My Daily Usage:
Work: I use the S Pen daily for marking up digital documents and Note Assist to write brief notes during appointments.
Streaming & Movies: The 6.9-inch AMOLED screen is my go-to for watching movies and streaming content while traveling. Dude, it's fast. And the battery lasts a while during streaming.
Gaming: The device handles the most demanding mobile games with zero lag and impressive thermal management.
Photography: I rely on the AI-enhanced "Nightography" for sharp low-light photos and use the creative tools to polish images for personal projects.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung S series 👌
on April 10, 2026
Posted by: Robreview
[This review was collected as part of a promotion.] Premium phone. it has all the things that you'll need in a phone. It works wonderfully. Thermals are great. Camera quality is amazing period I really love all the Samsung AI features that are built into this phone. For example, the Samsung AI stickers that you can send through Instagram are really wonderful. I went out and got this spigen case for this. And it protects it pretty well. I haven't had any scratches or dents. This is a very
well built Samsung product much like many of their product.
well built Samsung product much like many of their product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and display is amazing!
on April 10, 2026
Posted by: ReadyToWork
[This review was collected as part of a promotion.] I upgraded to the 26 ultra because I use my phone primarily for work and I needed a faster more reliable phone. This phone is super fast and easy to use. I love the pen feature for note taking.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hey there ReadyToWork, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you have enjoyed the upgraded speed and power of your new device, as well as the ability to take notes easily with the S Pen. We have provided a link to an article to help you with additional capabilities of this unique accessory. We have also provided a link to the complete manual to assist you with additional features like Galaxy AI to help you maximize your experience and efficiency for your work. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is a fantastic phone.
on April 10, 2026
Posted by: Eman53186
[This review was collected as part of a promotion.] The new privacy screen is a game changer. AI options are first class and very useful in my everyday usage. Pictures and video are impressive.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hello Eman53186, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so excited with the addition of the first Privacy Display bulit in to the display of your device, and that you are finding the usage of Galaxy AI so helpful for your needs. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue your usage, and please reach out to us again in the future if you have additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 ultra! Next Level
on March 18, 2026
Posted by: MirandaD
[This review was collected as part of a promotion.] Samsung made it even brighter, smoother and fantastic useful! First of all Galaxy AI feels like having a personal assistant built right into your phone, genuinely helpful in everyday use, real time translations rocks!
The phone is fast, multitasking is effortless, my games runs like I always dreamed.
Camera is just another level, the AI enhancement actually make a difference without overdoing it.
Definitely recomended.
The phone is fast, multitasking is effortless, my games runs like I always dreamed.
Camera is just another level, the AI enhancement actually make a difference without overdoing it.
Definitely recomended.
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi there MirandaD, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are loving the usage and capabilities of your new device, and that you are finding so many amazing features with Galaxy AI and your camera. We have provided a link to the Samsung Support Team to assist you if questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
The camera bump is a accident waiting to happen.
on March 19, 2026
Posted by: 2disappointted
[This review was collected as part of a promotion.] Have not had much of a chance to use the S26 Ultra, as the camera bump and trying to find a case that will properly protect it is proving to be elusive.
Making the phone thin is great. But that slight extra thinness creates a bigger problem with the Ultra's huge camera bump.
Value
1
Response from Samsung USBy R&R Team, March 19, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to feel confident in the durability of your device. We do have a range of case options available to help minimize this worry with the camera lenses of your device. We have provided a link to the Samsung Support Team to assist you if you have questions about the available options prior to your selection. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Dont buy it yet!
on April 3, 2026
Posted by: Nathan
I have owned Samsung phones for over 10 years. And have always enjoyed them. But this release has been non stop issues with software and the Google RCS messages that has replaced Samsung messages. With all of the newer AI features that if you aren't paying attention will cause various bugs and glitches. I personally believe this model should have went through more testing before they released it. My phone has been replaced once already and it was only 14 days old. I wouldn't recommend this phone to my family or friends at this time. Samsung needs to reevaluate this phone and provide some patch updates to stabilize the over all user experience.
Response from Samsung USBy R&R Team, April 6, 2026
Hey Nathan, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with the messaging errors you mention experiencing. We have also provided a link to an article to help you if your device is freezing or crashing during your usage. We have also provided a link to the complete manual for your device to help you adjust any settings for Galaxy AI or additional features to align to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you if any additional frustrations occur during your usage. We appreciate youbeing a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US