Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(7,198 Reviews)
Open Ratings Snapshot
Rating breakdown 7,198 reviews
5 Stars
6,309
4 Stars
707
3 Stars
113
2 Stars
27
1 Star
42
70%of customers recommend this product. 
(
57 out of 82
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
Great phone!!!
on April 13, 2026
Posted by: Rickster
[This review was collected as part of a promotion.] Another great phone from. Samsung. Excellent quality, Excellent performance, in my humble opinion the best phone on the market. Been a galaxy owner since number 2
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on April 13, 2026
Posted by: CVzFin3st
[This review was collected as part of a promotion.] This is my first Galaxy Ultra. my last phone was the S23+, the camera quality is awesome. I'm enjoying the privacy display. I'm still learning more everyday of new features, like the Galaxy AI but so far I'm definitely impressed!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera stabilizer. Plus scanning of docs
on April 13, 2026
Posted by: Prince
[This review was collected as part of a promotion.] Ai features is best is business. Very responsive and innovative.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is the apex of basic standard phones.
on April 13, 2026
Posted by: Bobbythomas
[This review was collected as part of a promotion.] Great phone best of all. Just not much to improve on. So it falls into that epic upgrade for normal daily use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phonebto date
on April 13, 2026
Posted by: MrMw3568
[This review was collected as part of a promotion.] By far this phone is the best! The AI features is insane and all the technology used on this device makes anything possible! Using the AI on your photos can take you to places you only dream and think about going.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful, Private, and Easy to Love
on April 13, 2026
Posted by: AimsMai
[This review was collected as part of a promotion.] I’m really impressed with the Galaxy S26 Ultra. The Galaxy AI features are genuinely helpful in everyday use and make the phone feel more intuitive and personalized. I especially like how it helps keep things organized and efficient without extra steps.
The Privacy Screen is another standout feature. It’s great being able to limit side-angle viewing when I’m in public—it adds an extra layer of security and peace of mind.
Overall, the display is beautiful, performance is fast and smooth, and the phone feels premium. Samsung did a great job combining innovation with practical features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on April 13, 2026
Posted by: Tito86
[This review was collected as part of a promotion.] Love the Galaxy AI. Love the phone. Best phone ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Just ok I guess
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've had almost every Note/Ultra model except two of them. I like to upgrade every year to see what new features are introduced. I like the way the 26 feels in hand even in a case since it's a little thinner. I don't love the new location of the S-pen because now you have to put it in in the right way. Don't mind how much smaller it is. I don't like that from the front Samsung phones now look almost identical to another brand that we galaxy users stay far away from. I definitely loathe the camera bump out, what was the thought process here?!?! I bought my first ever magsafe case and other accessories and they can't be used because of this. Also, with the phone sitting on the table and tapping the screen, it rocks bad. I have lots of Samsung devices so I wanted seamless connectivity between everything but some things do better/more than others. I do use my phone for smart home control, apps that are part of everyday life like shopping and banking and lots of social media as well as documenting on the website used for my job. One major issue is that Samsung pass won't work (error passkey.401) that's not been able to be fixed. That's a huge headache as I have years of saved passwords I need. I used Galaxy AI to create pics of me and of themes for specific reminders and that was pretty cool. I can't say I have a favorite new feature however. Specs say the camera got better but my pics say otherwise. I've only had the phone for a few weeks of course but we'll see what time holds.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 14, 2026
Hello GalaxyT, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand that it can take time to adjust to a new device that has been changed from one you've had before. We have provided a link to an article to help you with the apps not operating as intended. We have also provided a link to an article to help you with the different camera features and settings for the best possible photos and videos. We have lastly, provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
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