Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(13,494 Reviews)
Rating breakdown 13,494 reviews
5 Stars
11,780
4 Stars
1,364
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
Used Samsung galaxy S26 ultra
on April 11, 2026
Posted by: Ahmeds
[This review was collected as part of a promotion.] I bought a Samsung Galaxy S26 Ultra when it came out, and I got it a week later. I was so excited when it arrived!
When I started using it, I felt so good. It was so thin and soft in my hand, not heavy at all. It felt like there was no phone in my hand when I carried it.
And the Samsung AI feature is awesome! I really like how the Samsung AI is used on the camera. The document scanner is nice to use too. I'm a real Samsung Galaxy fan!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Great phone!
on April 11, 2026
Posted by: BSpree
[This review was collected as part of a promotion.] I use my Galaxy Ultra for everything from gaming to watching videos and work. I use the Galaxy AI for my photos and helping look up things. Overall great phone as always!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dose not connect/work with older earbuds or watch
on April 11, 2026
Posted by: Jay1
from Michigan
Unfortunately updating your phone can get even more expensive. All the reasons I purchased Samsung was to be able to customize. No longer can do it . They made it more difficult and now all my devices I use daily no longer work properly. Earbuds pro and pro 3 no longer work properly and my watch no longer works properly. I cant afford to buy all new stuff every time Samsung changes their operating systems this sucks
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, April 13, 2026
Hello Jay1, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it can be when you are struggling to connect devices you have used in the past, and want to use going forward, to your new phone. We have provided links to troubleshooting guides to help you with the connection of your devices at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Like the new style and more features
on April 11, 2026
Posted by: Pinoyimage2020
[This review was collected as part of a promotion.] I try out the galaxy Ai for my job it help me out whatever I need it give me the right answer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best candy bar phone out today
on April 11, 2026
Posted by: Chrisphillips2302
[This review was collected as part of a promotion.] Samsung has done it again, all around great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and powerful
on April 11, 2026
Posted by: Badro6
[This review was collected as part of a promotion.] The phone fell very clean and friendly but it is a powerhouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 26 Ultra AKA The Clear Choice
on April 11, 2026
Posted by: FOUNDANDREVIEWED
[This review was collected as part of a promotion.] As Always The New Samsung 26 Ultra Doesn't Disappoint. I Have Owned Several of "Note" Series, Most Recent Of Which Would Be The 24 Ultra. After Two Years Literally In The Field With Me As A Surveyor it was put through some pretty strenuous situations and never failed me. Ultimately shaping thoughts and opinions when making the choice to get the 26 Ultra. The ease of use of my former phone and the new features like Galaxy AI have made my decision to upgrade all the more worthwhile.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with all-day battery
on April 10, 2026
Posted by: Kleinframe
[This review was collected as part of a promotion.] Had the S26 Ultra for two weeks now and like the way it makes things easier. I use Bixby more often for help finding stuff on my phone, while Samsung AI does help with other things. The cameras are awesome to the point I need to force myself taking my mirrorless camera out.
I use the S-pen to take quick notes in meetings which is very convenient.overall great phone experience.
I use the S-pen to take quick notes in meetings which is very convenient.overall great phone experience.
Value
5
Written by a customer while visiting Samsung US