Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,490 Reviews)
Open Ratings Snapshot
Rating breakdown 13,490 reviews
5 Stars
11,777
4 Stars
1,363
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product. 
(
93 out of 144
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
Upgraded from S23 Ultra to S26 Ultra!
on April 13, 2026
Posted by: AceOne
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S26 Ultra for about a momth now, and I have to say, it’s one of the best phones I’ve ever owned (If not the best). The performance is incredibly smooth—everything from multitasking to gaming feels fast and effortless. My phone hasn't gotten hot once thanks to the four layer cooling feature.
The camera really stands out. It captures so much detail, even in low light, and the colors come out vibrant without looking overprocessed. Whether it’s quick snapshots or more intentional shots, it consistently delivers great results.
One feature I didn’t expect to love as much as I do is Galaxy AI. It genuinely makes everyday tasks easier—things like enhancing photos, helping with writing, or just making the phone feel more intuitive overall. It feels like the phone is actually adapting to how I use it, which is pretty impressive.
Battery life has also been solid, easily getting me through a full day with no stress. Overall, the Galaxy S26 Ultra just feels polished, powerful, and smart in a way that makes using it really enjoyable. Definitely worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Galaxy AI!
on April 13, 2026
Posted by: O2KAaron
[This review was collected as part of a promotion.] I've been a Samsung user since the Galaxy S1, and these phones just keep getting better. As a heavy AI user, I love how Samsung integrates it to improve efficiency and simplicity. Love the built-in privacy screen that's set to turn on when I'm out and about and turn off when I'm at home (gotta love automation).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great , long battery , great camera
on April 13, 2026
Posted by: Luisnoel
[This review was collected as part of a promotion.] The cameras are great and the iluminación is incomparable , the battery live is asome . I have the blue one and I loved.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on April 13, 2026
Posted by: Phonereview
[This review was collected as part of a promotion.] Love my Galaxy 26 ultra. Galaxy AI is amazing. This phone does everything that was promised.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Okay minus cost
on April 13, 2026
Posted by: Kristenpse44
[This review was collected as part of a promotion.] Gaming and texting cost of service and phone is steep but not a bad phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loads of great features
on April 13, 2026
Posted by: Spacedoutmike
[This review was collected as part of a promotion.] Moved from the 22s ultra and got the 26s ultra. Love the phone. Tons a great features. It's fast and battery lasts all day. Love the AI features to help with my daily routine. The camera takes amazing photos with low light clarity. Plus you can use the AI to change them up if you want to jazz it up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product
on April 13, 2026
Posted by: Arguello02
[This review was collected as part of a promotion.] Galaxy AI is the best features the s26 series got. Apart from that everything else is the same
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S26 Ultra is good but be careful.
on April 13, 2026
Posted by: MikeVzla
[This review was collected as part of a promotion.] I like the phone; the privacy screen technology is very good. I upgraded from an S23 Ultra, but I feel like the jump was not that significant. Battery health looks to be about the same or perhaps worse. It takes great pictures, but had I known all the features, I wouldn't have upgraded. One of the downsides is that the S Pen now does not support Bluetooth, which I will miss. The AI is really cool but not astonishing. For anything AI, I use different apps, though Galaxy AI does help with photo editing.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 14, 2026
Hi there MikeVzla, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the new Privacy Display on your device. We have provided a link to an article to help you with the redesigned S Pen features available on your device to help you integrate them in to your usage. We have also provided a link to an article to help you with the camera features and settings for the best possible photos and videos. We have also shared a link to an guide to help you with all of the amazing features of Galaxy AI available on your device. Lastly, we have provided links to articles to help you maximize the battery life of your device, and to the Samsung Support Team to assist you if you have questions or continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
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