Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(6,668 Reviews)
Rating breakdown 6,668 reviews
5 Stars
5,853
4 Stars
648
3 Stars
100
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
54 out of
78)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Sky Blue (Verizon)
Customer Rating
5
It's camera works amazing that takes pictures that
on April 9, 2026
Posted by: Deeznuts
[This review was collected as part of a promotion.] I love my new samsung phone I use it to watch videos, music videos and I play a lot of video games also to make phone calls. I'd like to send text messages. I will sit here and play a lot of online games. And I am easily to look up videos for working on cars. When i'm working on cars, it does everything for me and you know, samsung is one of the best phones out there and i'm happy to have the newest s twenty six .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 9, 2026
Posted by: Lmartin
[This review was collected as part of a promotion.] There are some many features on this phone, I have yet to use them all. I love the storage and the camera quality. This phone out beats my last few phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SUPER PHONE
on April 9, 2026
Posted by: INKMATCHER65
[This review was collected as part of a promotion.] This phone does everything! Super fast,awesome camera and AI assist make this the best samsung phone yet. Well worth the money
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone!
on April 9, 2026
Posted by: WorkingMom
[This review was collected as part of a promotion.] Love the privacy display. Galaxy AI has been incredible!Can handle everything I need for work and busy family life. Need to mess with some settings because too often I touch the wrong letters. Talk to text is worse.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Expectations and perfomance
on April 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] My Honest opinion
I love the desing of my 26 ultra i trade in my s24 ultra but there is some issues with this new device alot of times i have problems with the camara i wont focus it takes time and apps they get frozen wont open ..also it gets really hot the device just by watching youtube or using maps and some other issues ..the good facts about this s26 ultra is a better battery it last me longer screen is brighter sound is the same privacy mode is a big plus love that and the weight of the device compare to my old one wonderfull...Ai a big plus too also all the things we can do editing pictures with AI adding or removing things perfect ..i been a loyalty customer i been couple years already i love samsung products everything on my house is samsung brand hoping to things get better and better
I love the desing of my 26 ultra i trade in my s24 ultra but there is some issues with this new device alot of times i have problems with the camara i wont focus it takes time and apps they get frozen wont open ..also it gets really hot the device just by watching youtube or using maps and some other issues ..the good facts about this s26 ultra is a better battery it last me longer screen is brighter sound is the same privacy mode is a big plus love that and the weight of the device compare to my old one wonderfull...Ai a big plus too also all the things we can do editing pictures with AI adding or removing things perfect ..i been a loyalty customer i been couple years already i love samsung products everything on my house is samsung brand hoping to things get better and better
Value
3
Response from Samsung USBy R&R Team, April 10, 2026
Hi there Jahlove, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoyinig the prolonged battery life and features of Galaxy AI available on your device. We have provided a link to troubleshooting guides to help you with the camera clarity, temperature, and freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience these frustrations or you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on April 10, 2026
Posted by: W0ody13
[This review was collected as part of a promotion.] I upgraded from an S25 Ultra. The Galaxy AI on the S26 is amazing! I enjoy using the camera for taking wildlife photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing cameras and new AI video functions!
on April 10, 2026
Posted by: FlagFootballDad
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a total game-changer for video creators. The new cameras makes low-light "Nightography" look incredibly professional and crisp. Also, the new video stabilization feature acts like a built-in gimbal, keeping every frame perfectly level while filming my kids sports events. It’s rare to find a device that delivers cinematic, buttery-smooth results without any extra gear. Also the Galaxy AI editing features make this a professional-grade studio that fits right in your pocket!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic, with a bit of disappointment
on April 10, 2026
Posted by: Muffinman
[This review was collected as part of a promotion.] Thie new S26 ultra is fantastic. I feel like the response is an upgrade from my S24+, the picture quality is also pretty amazing. The one disappointing thing I have found so far is the stylus is no longer bluetooth and will not take pictures. Overall the phone is great. The new galaxy AI features are also pretty neat. I can't wait to take some pictures and use some of the Galaxy AI features for editing.
Value
4
Written by a customer while visiting Samsung US